Senior Product Manager/Director - Visa

Product Manager Interview Tip

Be prepared to talk about the product development lifecycle on your interview. I base my entire set of interview questions around how well a candidate understands the flow of products from ideation through retirement.

View the full interview guide for Senior Product Manager/Director at Visa

Job Description

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

Primary Job Responsibilities: Visa's Global Payment Experience & Solutions team is looking for a highly motivated and experienced Senior Product manager. The Senior Product Manager’s primary responsibility is to build products and solutions that deliver delightful experiences with a substantial value propositions across the entire payments ecosystem i.e., merchants, consumers, issuers, acquirers and technology platforms. In this role, the Senior Product Manager will work closely with clients, partners, business unit leaders, engineering, architects, user experience and global cross-functional counterparts to build, iterate and refine new payment experiences across all channels. He/she will interact with executives and others in client and partner organizations to brainstorm co-creation ideas and rapidly prototype working proof of concepts, and bring pilots to market. He/she will then evangelize the proof of concept within and outside of Visa, and work closely with product teams in Visa to drive pilot/commercialization. He/she will bring prior experience in hands-on development of solutions, UI and prototypes, and a close knowledge of developments in consumer and payment related technology. He/she is creative and hands-on, has a bias towards action and is able to inspire others with his/her vision. Prior experience with mobile and cloud payments, AI, Big Data, AR/VR, Alt Lending, Biometrics, EMV as well as familiarity or experience with human-centric design principles and rapid prototyping.
• Develop and implement product strategies consistent with client needs and company vision
• Partner with clients throughout the payment ecosystem to develop product strategy and co-create solutions
• Ensure product vision and requirements are designed with scalability and long-term vision in mind
• Conceptualize, develop and launch new products & experiences at the intersection payment and technology
• Brainstorm with internal and external teams to develop ideas and potential solutions for co-creation
• Rapidly convert ideas into working prototypes, mashing together solutions/capabilities that exist within Visa or externally
• Lead cross-functional team across research, design and development to design, test and pilot products
• Work closely with Internal and external product and partner teams to ensure alignment on goals/scope, plan critical path and operational risks, and ensure transparent communication
• Drive coordination with core product teams to enable commercialization
• Synthesize requirements into a common set of platform and services capabilities, writing very clear, thorough and detailed user stories for complex features and product sets
• Liaise with other business units, product leaders, engineering and other applicable groups to ensure flawless execution
• Provide status, action plans and recommendations to senior leadership on an ongoing basis
• Perform go-to-market activities by closely working with program management, product managers, other product teams, finance, operations, legal, compliance, user experience and external partners as required


• Strong product development skills with a sound understanding of payment technology, risk and fraud management, other ecosystem requirements
• 5+ years of experience in the payments industry (e.g. payment processing, acquiring, payment technology provider, payment brand etc.)
• 5+ years of experience in technical or business product management (business case development to P&L management)
• 5+ years' experience with design thinking product development methodology preferred
• Excellent communication skills and executive presence
• Aptitude to collaborate with engineering teams to build robust, reliable and scalable payment solutions
• Highly execution focused by working in conjunction with various counterparts
• Ability to think creatively to solve problems
• Organizational and leadership abilities to influence, negotiate and drive results
• Experience working with external partners in collaborative development
• Knowledge in mobile, web and IoT application development and experience design
• Experience and knowledge of Agile (Scrum) project methodology and practices
• Bachelor's Degree in Business, Product Design or Computer Science, or equivalent experience required; advanced degree desirable

Additional Information

All your information will be kept confidential according to EEO guidelines.