HelloFresh offers a hybrid Senior Manager, Product Operations role in Boulder, CO that sits at the intersection of product strategy, sourcing, procurement, and fulfillment. This position emphasizes cross-functional alignment, data driven decision making, and thorough post-launch reviews to optimize weekly menu execution. The role carries a competitive annual salary of USD 127,890 to 158,100, a comprehensive benefits package, and a culture built on collaboration, rapid problem-solving, and continuous learning.
What HelloFresh offers
- Competitive salary and a 401(k) with company match that vests immediately, plus an equity plan tied to the role
- Generous paid time off, including a sabbatical option and up to 16 weeks of parental leave
- Health and wellness benefits with options at zero cost, effective from day one
- Tuition reimbursement for continuing education after two years of service
- Up to 85% discount on HelloFresh meal plans including HelloFresh, Green Chef, Everyplate, and Factor
- Access to seven Employee Resource Groups supporting BIPOC, women, veterans, parents, LGBTQ+ and more
- An inclusive, collaborative, fast-paced work environment within a mission-driven company reshaping the food supply chain
Responsibilities
- Serve as the strategic nexus between the Product team and cross-functional operations partners to ensure daily execution and tooling uphold a high standard of customer experience
- Lead weekly cross-functional syncs spanning product, sourcing, procurement, culinary operations, and fulfillment to align on launches, identify bottlenecks, and surface watch-outs for the production week
- Address real-time operational hurdles by delivering swift product guidance and partnering with the operations team to resolve in-week issues efficiently
- Collaborate with Menu Operations to optimize weekly offerings, monitor menu costs, and manage changes driven by operational shifts, inventory constraints, or ingredient substitutions
- Act as a rapid-response leader across channels such as Slack and Email, delivering timely answers or mobilizing the right teammates for immediate resolution
- Leverage data and advanced tooling, including SQL, Tableau dashboards, and AI, to derive product insights and inform decisions on excess inventory, waste reduction, and budget alignment
- Validate long-lead forecasting and contracting assumptions with sourcing and procurement partners to ensure precise ingredient volumes for weekly menus
- Lead Post-Launch Review processes, gathering feedback from cross-functional partners and translating learnings into actionable opportunities
Requirements
- Data-driven at the core with a highly analytical mindset for sound decision making
- Technical proficiency in pulling data with SQL, navigating Tableau dashboards, and using Google Sheets and Google Suite, including Gemini integration
- Financial fluency with experience in business reporting, P&L management, and budgeting; ability to distill large datasets into clear, actionable insights
- Strong problem-solving skills with a resourceful approach to finding alternative solutions and new operating methods
- Highly collaborative nature with a track record of breaking down silos and uniting cross-functional teams
- Critical thinker who applies rigorous logic to identify opportunities, evaluate alternatives, and present information clearly
- Detail-oriented with a methodical approach to documenting key information and building scalable processes
- Accountable and focused on owning work streams to meet key dates and milestones
- Thrives in a fast-paced operational environment, maintaining focus and composure under pressure
- Education: Bachelor's degree required
- Experience: Minimum of 7 years in related roles
Technologies
- SQL
- Tableau
- Google Sheets
- Google Suite, including Gemini integration
- Slack
- Email
- AI
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture.
Location and compensation highlights
Location: Boulder, Colorado, with hybrid work options.
