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UX Research Manager, Digital UX & Design

Starbucks Seattle, WA

Seattle, WA

Today

$146k - $244k/yr Full time Manager Customer Experience Design

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Job Description

Starbucks is seeking a UX research manager for Digital UX & Design to lead research and insight delivery that improves decision-making across customer and partner experiences. This role manages a team and drives generative and evaluative research across Starbucks’ global digital ecosystem.

Location

Seattle, WA (onsite)

Compensation

USD 146,300 - 243,900 per year

Responsibilities

Manage and grow a diverse and inclusive team of UX researchers focused on customer and partner digital products
Oversee generative and evaluative research across multiple product portfolios and initiatives
Partner with coffeehouse operations leads, designers, product managers, and engineers to shape research approach and strategy
Advocate for customers and partners by sharing evidence of user needs with the digital team, operations partners, and other stakeholders
Ensure research findings are clear, timely, and actionable for decision-makers
Drive continuous improvement in research operations, tooling, and workflows through hands-on action
Coach and uplevel researchers on methodology, storytelling, and stakeholder engagement
Co-create and support the broader research strategy under the Director of Research & Strategy
Represent and reinforce company values of Craft, Results, Courage, Belonging, and Joy in everyday work

Requirements

Minimum 7 years of UX research experience, including empathetic people management and mentorship
Strong grounding in both evaluative and generative research methods, with the ability to troubleshoot and refine approaches
Ability to manage multiple workstreams and stakeholders simultaneously
Strong communication and synthesis skills
Preferred experience in retail, eCommerce, hospitality, and food & beverage
Preferred experience with design-led, human-centric design focused organizations
Ideal experience supporting testing for operation or production-line focused experiences and tools
Preferred experience with agency and vendor partnership models, including accelerating testing with external collaborators and temporary staff

Benefits

Medical, dental, and vision coverage
Basic and supplemental life insurance
Other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Sick time accrued at 1 hour for every 25 hours worked
Eight paid holidays
Two personal days per year
Eligible partners participation in a 401(k) retirement plan with employer match
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings
Financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources
Access to other educational opportunities
Access to backup care and DACA reimbursement
Reasonable accommodations for job applicants with disabilities via applicantaccommodation@starbucks.com or 1(888) 611-2258

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Senior Software Product Owner

MiniMed Northridge, CA

Northridge, CA

Today

$97k - $165k/yr Full time Senior Agile Scrum Product Management

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Job Description

MiniMed is seeking a Senior Software Product Owner to set product priorities for the evolution of its Shared Services platform, with close collaboration across platform teams and customers.

Responsibilities

Support 1 to 2 Scrum teams aligned to a common identity or capability
Build, groom, and maintain the product backlog, including writing epics, features, and stories for shared understanding and delivery execution
Write and collect input for acceptance criteria at the user story level
Partner in lockstep with software development teams, Scrum Masters, and delivery leaders to keep priorities clear, backlogs executable, and stakeholder messaging aligned
Collaborate with Architect, DevOps Engineers, Technical Component Owner, Technical Leads, Software Developers, Testers, Scrum Master, and other stakeholders to evolve the platform
Act as a change agent within Software Operations and Software Development, helping teams and the broader organization adopt change
Sync regularly with product owners across related capabilities and products to maintain a cohesive customer experience across the product space
Partner with platform customers and development teams to ensure platform release communication includes features and dependencies needed for successful customer use
Own accountability for a product’s impact on software developers, testers, customers, users, and Medtronic
Establish and drive KPIs for the platform, including SLOs and SLAs
Source input from Architects, DevOps Engineers, Software Developers, Scrum Masters, Product Management, and other sources
Lead shared understanding of what to build and justify why through discussion and documentation
Extend shared understanding to Scrum teams executing the work
Play a critical role in sprint demos, using them as a feedback loop for validating intended impact, including asking most questions to people outside the team
Ensure work is tested for quality, configured for observability, and documented to support customer enablement from internal operations through software development teams and at the customer level
Make the call on when enough value has been created to release

Requirements

Bachelor’s degree in Software Engineering, Computer Science, or related technical field AND 4+ years of Software Engineering, Product Development, or Product Management
OR Advanced Degree in Software Engineering, Computer Science, or related technical field AND 2+ years of Software Engineering, Product Development, or Product Management

Nice to Haves

5+ years experience in product management, product development, or related field
Lean mindset and proven experience with Build, Measure, Learn (repeat)
Demonstrates ability to problem solve
Team oriented, able to motivate and work well with diverse, cross-functional teams
Proven ability to influence and negotiate internally and with customers
Medical device product/industry/technical acumen
Proven ability to work globally
Strong analytical and process skills
Strong project management skills
Ability to work effectively within a matrix environment

About the Role

Senior Software Product Owner role within the Software Operations Organization
Define priorities for evolving the Shared Services platform as a product by balancing internal and external stakeholder input
Serve as a technical liaison between the platform team and platform customers, including software developers, operations teams, and other business customers
Responsible for defining the “What” and “Why” to maximize platform value for the business and customers

Benefits

Competitive salary and flexible benefits package
Short-term incentive called the Short Term Incentive (STI)
Eligible for robust benefits package including health, dental, and vision insurance (for regular employees working 20 or more hours per week)
Access to a Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
401(k) plan with company match
Short-term disability coverage
Paid time off and holidays
Participation in Employee Stock Purchase Plan
Access to Employee Assistance Program
Eligible employees may also benefit from Non-qualified Retirement Plan Supplement and Capital Accumulation Plan (subject to IRS minimum earnings requirements)

Benefits & Compensation

Salary ranges for U.S (excl. PR) locations (USD): $87,000.00 - $149,000.00
For roles located in California, Seattle WA, Washington DC, Boston MA, and New York City, the salary range is $97,000.00 - $165,000.00 USD
Actual compensation may vary based on factors including experience, education, certifications, skills, market conditions, internal equity, and geographic location

Physical Job Requirements

For office roles: regularly required to be independently mobile
Required to interact with a computer and communicate with peers and co-workers
Contact manager or local HR to understand Work Conditions and physical requirements that may be specific to each role

Location: Northridge, CA (onsite)

Salary: USD 97,000 - 165,000 per yearly

Minimum Experience: 4 years

Education: Bachelor’s degree in Software Engineering, Computer Science, or related technical field

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Product Owner

EXL Service Arizona

Arizona

Today

Up to $94k/yr Full time Analytics Business Intelligence Data Analysis

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Job Description

Hybrid role in Arizona with a healthcare-focused product mission: support delivery of a solution centered on claims validation and compliance automation. This Associate Product Owner position works closely with the Delivery Lead, Project Manager, and cross-functional teams to keep the product moving from backlog to validation, while tracking measurable outcomes like accuracy and automation impact. Compensation is up to $94,000 per year, plus bonus and benefits.

What you’ll do

Support the Project Manager in maintaining and refining the product backlog.
Help with requirements gathering by partnering with Subject-matter experts.
Under guidance, translate requirements into user stories and acceptance criteria.
Collaborate with engineering teams to clarify requirements and enable smooth delivery.
Assist in tracking KPIs, including accuracy, automation, and impact.
Lead UAT and support validation processes for the healthcare solution.
Support adoption and continuous improvements after delivery.

What you bring

1 to 3 years of experience in product management, product ownership, or business analysis.
Strong analytical and problem-solving skills with close attention to detail.
Excellent written and verbal communication skills.
Familiarity with Agile/Scrum principles.
A genuine interest in healthcare and building solutions with real-world impact.
Ability to create timely, well-defined user stories and acceptance criteria.
Commitment to accurate, up-to-date solution documentation.
Basic comfort with data analysis tools such as Excel, SQL, and BI dashboards.

Tools and frameworks you’ll use

Agile/Scrum, Excel, SQL, and BI dashboards.

Education

Bachelor’s Degree in Engineering in Computer Engineering or a related field.

Success metrics

Timely, well-defined user stories and acceptance criteria.
Accurate, up-to-date solution documentation.
Basic comfort with Excel, SQL, and BI dashboards to support analysis.

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Product Owner

Liberty Mutual Portsmouth, NH

Portsmouth, NH

Today

$106k - $197k/yr Full time Product Management Product Operations Product Owner

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Job Description

Liberty Mutual is seeking a Product Owner for the Distribution Marketing portfolio based in Portsmouth, NH with hybrid work arrangements. In this role, you will help shape the product vision and drive delivery for the platform and product that power campaign management, supporting efforts to find, win, and keep customers.

You will lead cross-team alignment around modernization of the marketing execution ecosystem and household channel alignment capability, working closely with engineering and stakeholders to ensure priorities, outcomes, and product health stay on track.

What you’ll do

Collaborate with stakeholders to develop and align product vision with strategic priorities, including contributing to the portfolio vision and communicating it within and beyond your portfolio area.
Maintain a multiyear strategy and a north star aligned to organizational and stakeholder goals.
Work with your squad/team on product-level KPIs, taking collaborative accountability for achieving them; manage products with moderate degree of strategy, scope, and complexity.
Own and maintain the product backlog, accountable for its contents and prioritization, including ensuring clear, actionable user stories.
Set priorities and participate in quarterly planning, and collaborate with more senior Product Owners for portfolio quarterly planning.
Set delivery expectations with stakeholders for new capabilities, features, and functionalities, and participate in squad/team demos, retrospectives, and other ceremonies.
Work daily with the agile working group to clarify business requirements, remove roadblocks, communicate continuously, and support alignment around product strategy.
Partner with IT and business leadership to align development and business goals, resolve open issues, and remove execution blockers with stakeholders and squad/team members.
Monitor product health to support long-term viability and efficiency, balancing long- and short-term considerations with desired outcomes.
Analyze and report on feasibility and cost of delay implications, including economies and other factors tied to product changes.
Account for regulatory, compliance, and industry constraints, prioritizing accordingly and negotiating across internal and external squads/teams to align priorities.
Contribute to the squad/team product roadmap, provide strategy inputs from stakeholders, and potentially contribute to program or portfolio planning; influence stakeholder expectations for delivery.
Communicate expected value and changes in value for each iteration (sprint, monthly, quarterly, etc.) based on squad/team capacity.
Lead customer-driven design and usability testing for the squad/team, collaborating on CDD and UT across the portfolio; support product positioning through market and industry analysis.

Requirements

Bachelors’ degree in a relevant field (business, computer science, humanities, etc.) and minimum 3 to 5 years direct experience with agile teams, plus 7 years in business, technology, or consulting.
Ability to depict and explain complex ideas, issues, and designs to varied audiences, including educating SBU or departments on business vision, plan, and impact of change.
Ability to influence diverse stakeholders and demonstrate strong leadership skills.
Ability to make difficult and quick decisions on a daily basis.
Strong problem-solving skills with demonstrated experience leading a team to push solutions and progress.
Insurance industry experience preferred.
Knowledge of relevant products and portfolio preferred.
Experimental mindset to drive innovation amid uncertainty.

Compensation and benefits

Salary: USD 106,000 - 197,000 per year.
Benefits: comprehensive benefits, workplace flexibility, professional development opportunities.
Employee Resource Groups: opportunities provided through Employee Resource Groups.

Pay philosophy

The typical starting salary range is determined by skills, experience, education, certifications, and location.
The full salary range reflects competitive labor market value for these roles nationally and provides progression as employees grow within the role.
Some roles may include a corresponding compensation plan that can include commission and/or bonus earnings, based on factors in that plan.

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Product Owner / AI Automation

Motion Recruitment Irving, TX

Irving, TX

Today

Contract Agentic Ai Agentic Ai Orchestration Ai Agent

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Job Description

Motion Recruitment is hiring an AI Product Owner (AI Automation) for a long-term contract in Irving, TX (Hybrid).

Responsibilities

Serve as the liaison between business lines and technology partners to deliver complex business problems addressed through automated solutions
Align Intelligent Automation (IA) needs and usage with technology and business strategy
Help define the automation analysis and design methodology, including policies, procedures, tools, and artifacts to support rapid implementation aligned to established release cycles and enterprise standards
Partner with subject matter experts to understand business processes and convert them into clear, concise user stories
Create and groom the backlog for automation delivery and deployment
Support automation testing and facilitate user acceptance testing
Conduct product demos and provide product acceptance
Proactively surface risks, bottlenecks, problems, and issues to stakeholders
Ensure delivery complies with the company’s System Development Lifecycle and Information Security requirements
Identify and communicate risks and impacts, propose risk mitigation options, and consider business implications of applying technology to the current environment
Apply interpretive thinking and design thinking to analyze problems, develop innovative solutions, and influence strategic functional decisions
Drive accountability for assigned initiatives to limit risk exposure and create efficiencies as appropriate
Collaborate with members of the Business Execution team and team leaders to drive strategic initiatives
Work with developers to clarify requirements and client needs
Make product and functionality decisions requiring strong understanding of business context, policies, procedures, and/or compliance requirements

Requirements

Strong understanding of AI, Gen-AI, Agentic AI, multi-agent systems, and orchestration platforms; ability to translate business needs into technical requirements
Experience leading and collaborating with Engineering teams to design and implement solutions
Hands-on experience with Agentic AI workflows using tools such as LangChain/LangGraph, Google Agent Space, and MS CoPilot Studio
Experience deploying AI/ML solutions in regulated environments
Strong understanding of Agile methodologies and enterprise software development
Familiarity with Gen AI platforms including OpenAI, Azure OpenAI, and BloombergGPT
Excellent communication and stakeholder management skills

Technologies

LangChain
LangGraph
Google Agent Space
MS CoPilot Studio
OpenAI
Azure OpenAI
BloombergGPT
AI, Gen-AI, Agentic AI
Multi-agent systems
Orchestration platforms
AI/ML

Contract Details

Job type: Contract
Contract duration: 12+ months
Location / work mode: Irving, TX (Hybrid)

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Digital Product Manager

American Retirement Association Arlington, VA

Arlington, VA

Today

$100k - $108k/yr Full time Manager Marketing Customer Experience

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Job Description

The American Retirement Association is seeking a Digital Product Manager to help drive the execution, coordination, and day-to-day operation of its software products. This hybrid role in Arlington, VA will begin with platforms including Ask ERISA and the ERISA Outline Book (EOB), with responsibility spanning launches and ongoing improvements.

In this position, you will work across Marketing, IT, Education, Sales, and Customer Care to evaluate feature requests, lead launch readiness and quality assurance, track product performance using adoption and engagement metrics, and turn customer and field feedback into a prioritized product backlog.

Key responsibilities

Feature and roadmap execution: Evaluate and recommend new feature requests for prioritization.
Prioritization framework: Establish and maintain a repeatable framework for prioritizing across multiple products competing for shared engineering and support capacity.
Cross-functional coordination: Act as the connective layer across Marketing, IT, Education, Sales Operations, and Customer Care for product launches and operations.
Pricing and packaging input: Coordinate with the sales team on pricing and packaging, contributing product input and customer feedback.
Launch readiness: Manage operational checklist items, testing, and go-live punch lists for new products across teams.
Quality assurance and acceptance: Coordinate sign-off across stakeholders as part of QA and acceptance.
Operations and documentation: Maintain standard operating procedures for product and account lifecycle operations, including provisioning, seat changes, and deactivation.
Evaluation and launch standards: Develop and document standards for how new products are evaluated, scoped, and launched.
Customer and field enablement: Equip sales and customer care with product knowledge for demos and conferences.
Structured feedback loop: Translate customer feedback into prioritized product improvements, running a structured loop from users and the field into the product backlog.
Metrics and reporting: Monitor product metrics such as adoption, engagement, feature usage, and feedback.
Resource and consumption monitoring: Track resource and consumption metrics and report out to support planning, budgeting, and identification of resource abuse or unsustainable usage.
Stakeholder updates: Report product status, risks, and tradeoffs to stakeholders.

Requirements

Communication, presentation, and relationship-building skills.
Project management, planning, organization, and cross-functional coordination skills.
Analytical and problem-solving skills, including comfort working with product and usage metrics.
Process documentation and time management skills.
Ability to translate between technical and business stakeholders.
Working knowledge of software product management practices, including backlog input, requirements gathering, launch coordination, and quality assurance.
Familiarity with SaaS and subscription product operations, including provisioning, account lifecycle, and usage-based cost monitoring.
General understanding of AI-powered or retrieval-based software products and related cost and performance considerations.
Comfort with virtual communication and presentation platforms.
Proficiency with Microsoft Office Suite, Adobe Acrobat, Fonteva (or other Association Management Systems, Content Management Systems, and Digital Experience Platforms).

Technologies

Microsoft Office Suite
Adobe Acrobat
Fonteva
Association Management Systems
Content Management Systems
Digital Experience Platforms

Location and work arrangement

Hybrid work arrangement (telework on Mondays and Fridays; in-office work on Tuesdays, Wednesdays, and Thursdays)
Arlington, VA 22203 (work location requirement)

Travel and physical requirements

Occasional domestic travel for conferences, product demos, and team meetings.
Prolonged periods of sitting at a desk and working on a computer (home and office environment).
Ability to use standard office equipment, including computers, keyboards, phones, and printers.
Visual acuity to view and analyze information on a computer screen for extended periods.
Occasional light lifting (up to 20 lbs) for transporting a laptop or office materials between work locations.
Ability to commute to the office as required (at least 3 days per week).
Ability to participate in virtual and in-person meetings, presentations, or team collaborations.

Compensation and education

Salary: $100,000.00 - $108,000.00 per year
Experience: Minimum 3 years
Education: Bachelor’s degree or equivalent experience

Benefits

Medical, Dental & Vision Insurance
Life Insurance
Short-Term & Long-Term Disability Insurance
Profit Sharing 401(k) Plan
Defined Benefit Pension Plan
Health Savings Account
Flexible Spending Account
Eleven Paid Holidays
Eighteen Days of Paid Time Off
Two Hours of Personal Leave Per Month
Parental Leave
Hybrid Work Arrangement (Telework on Mondays and Fridays)
Commuting/Telework Benefits
Employee Assistance Program
Membership in Experian My Financial Expert
Membership in Calm App
Spot Pet Insurance Discount
Worldwide Travel Assistance Program
Will Preparation Services
Opportunities for professional development
401(k) matching and 401(k)
Competitive salary and comprehensive benefits

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Product Manager - Utility Billing Software

Muni-Link Altoona, PA

Altoona, PA

Today

Full time Product Development Product Management Product Manager

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Job Description

Muni-Link is hiring a Product Manager for Utility Billing to turn strategic direction into practical, buildable functionality within the utility billing platform. This hands-on role partners closely with product, design, and engineering to manage backlog quality, coordinate delivery, and ensure release readiness, while also capturing customer and stakeholder feedback after launch.

What You Will Do

Write and maintain requirements, user stories, and acceptance criteria for utility billing features.
Work with the Lead PM and Designer to jointly manage and refine the product backlog.
Lead sprint coordination, including planning, standups, and delivery tracking.
Own release readiness, ensuring features are complete and verified prior to shipment.
Surface stakeholder inputs during discovery and definition sessions.
Triaging and translate post-launch feedback into actionable backlog updates.
Participate in design reviews and flag scope gaps and edge cases early.
Develop and maintain sales-facing materials, including feature documentation, demo scripts, and FAQs.
Maintain information flow across product, development, and stakeholders.

Key Objectives

Translate market signals, customer feedback, and stakeholder input into clear, complete requirements.
Serve as the day-to-day liaison between product and development, keeping work moving and pushing back on scope that is not ready to build.
Maintain and groom the product backlog in collaboration with the Lead PM.
Gather and apply insights from utility clients, implementation partners, and support channels during discovery and definition.
Bring an understanding of operational problems faced by utility billing staff into requirements, acceptance criteria, and prioritization.
Participate in client calls and partner discussions as a product subject matter expert.
Collaborate with the sales team to develop positioning materials, demo narratives, and feature documentation grounded in real customer problems.
Support pre-sales conversations and RFP responses using product knowledge.
Help the team communicate what Muni-Link does and why it matters to a utility.

How Success Will Be Measured

The development team is not blocked waiting for product decisions.
Requirements are clear, complete, and understood by everyone before implementation begins.
The backlog reflects current priorities and is consistently groomed and ready.
Releases ship on time with confidence that the right work was built.
Customers and partners feel heard, with their feedback visibly shaping what gets built.
Sales has accurate tools and context to represent the product effectively.

Required Qualifications

Strong communication (written and verbal), including the ability to translate technical concepts for non-technical audiences and explain operational realities to engineering teams.
Analytical mindset with comfort working with data.
Ability to manage competing priorities while maintaining detail and follow-through.
Collaboration and adaptability in a small team environment with broad ownership.

Education, Experience, and Location

Education: Bachelor’s degree in Business, Information Systems, Computer Science, Marketing, or a related field, or equivalent practical experience.
Experience: 1-4 years of experience in product management, business analysis, SaaS, or a related field. Utility billing, municipal software, or local government technology experience is a plus. Familiarity with Agile/Scrum delivery environments preferred.
Location: Altoona, PA (hybrid).
Work schedule: Hybrid onsite work week with 3 days in the office; there is no full-time remote option. Full time onsite during training and onboarding.
Sponsorship: Muni-Link is not looking to sponsor a candidate for this position.