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Assistant Store Manager - Operations

Victoria's Secret Schaumburg, IL

Schaumburg, IL

Today

$35 - $42/hr Full time Manager Assistant Manager Customer Experience

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Job Description

In this on-site operations leadership role at Victoria’s Secret in Schaumburg, IL, you’ll help turn store strategy into daily execution that strengthens both customer and associate experiences. As a values-based leader, you’ll coach teams, drive consistent performance on the sales floor, and partner closely with Operations to keep the store environment ready for customers.

You’ll also take ownership of key people and execution priorities alongside the Store Manager, including talent lifecycle activities and workforce management actions that support efficient, high-performing store operations.

What you’ll do

Lead customer experience execution across all brands, ensuring consistency, quality, and an emotional connection
Translate store strategy into clear priorities and expectations for teams
Support sales floor execution through Head Coach leadership, driving behaviors tied to top-line results
Coach and develop Managers and associates, including performance management and talent progression
Own talent lifecycle responsibilities alongside the Store Manager, including hiring, development, and performance management
Oversee direct reports, as assigned, including Managers and/or Supervisors
Execute the Head Coach responsibilities through coaching, zoning, team selling, and personal selling to deliver exceptional customer experiences
Execute Daily Work Force Management actions to manage labor hours
Maintain visual merchandising standards
Partner with Operations to ensure store readiness enables the customer experience
Collaborate with Sales Leadership Teams to support seamless execution
Model behaviors aligned to leadership competencies and demonstrate company policy and procedures
Complete additional duties as assigned, including floorset mapping and execution, product launch support, brand education, and shipment processing

What you bring

Passion for the Victoria’s Secret brand and the ability to drive customer satisfaction and loyalty
Experience reviewing business reports and insights and taking immediate, deliberate action to achieve results
Self-awareness with an interest in seeking feedback to improve and develop
Experience selecting and developing direct reports to the next level, creating an environment where people do their best work
Experience influencing cross-functional partners in informal and formal settings
Ability to work nights, weekends, and flexible schedules
Ability to lift and carry up to 40 pounds, with frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
Ability to use technology including headsets, mobile devices, and computers
4+ years of retail or operations leadership experience preferred

Location and pay

Location: Schaumburg, IL (onsite)
Hourly pay: USD 35.70 to USD 42.85 (minimum to maximum)
Minimum salary: USD 35.70 per hour
Maximum salary: USD 42.85 per hour
Minimum experience: 4 years

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Product Operations Specialist

Horizontal Talent Sacramento, CA

Sacramento, CA

Today

Contract Operations Management Product Operations Program Management

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Job Description

This contract Product Operations Specialist role supports commerce initiatives by strengthening the operating rhythms that connect planning, execution, and cross-functional collaboration.

Responsibilities

Define and document ways of working that promote long-term consistency for the product team
Design, pilot, and refine operating cadences including planning, OKRs, and QBRs
Create templates, playbooks, and decision-ready readouts to support leadership and team alignment
Build and maintain portfolio-level processes covering intake, prioritization, roadmap tracking, and launch-calendar visibility
Provide stakeholder updates on key dates, changes, and dependencies across Product, Engineering, and partner teams
Establish and maintain a single source of truth for plans, decisions, and active workstreams
Find opportunities to streamline execution and reduce manual effort using smarter systems, workflows, and automation
Document operational recommendations that improve effectiveness across the product development lifecycle

Requirements

6+ years of experience in Product Operations, Business Operations, or a related field
Experience creating new processes, rhythms, and systems in fast-moving, ambiguous environments
Working knowledge of planning cycles, OKRs, and QBRs
Ability to turn complex or unclear inputs into clear, actionable outputs
Strong written and verbal communication skills
Proven cross-functional collaboration across Product, Engineering, TPM, Design, Data Science, and non-technical partners
Comfort operating independently within a defined scope while moving work forward with minimal oversight
Experience using product and operations tools including Jira and Airtable

Technologies

Jira
Airtable

Preferred Skills

Background supporting contractor- or project-based engagements
Experience in consumer subscription, commerce/payments, identity, or lifecycle/growth environments
Practical use of AI and automation to improve operational efficiency
Ability to adapt shared frameworks to fit a specific team’s needs
Strong judgment for prioritizing operational improvements that last beyond the contract term
Experience building scalable tooling and workflows that reduce manual effort

Location and Job Type

Location: Sacramento, CA (onsite)
Job type: Contract (temporary support for commerce initiatives)

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eCommerce Product & Operations Manager

ACP COMPOSITES Livermore, CA

Livermore, CA

Today

$95k - $115k/yr Full time Business Systems Digital Commerce E Commerce Platform

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Job Description

ACP COMPOSITES is hiring an eCommerce Product & Operations Manager to help ensure products are set up correctly, kept up to date, and delivered reliably through ACP’s eCommerce and ERP systems. This onsite role in Livermore, CA supports accurate product data, dependable inventory availability, and smooth eCommerce order execution, with direct oversight of customer service and fulfillment workflows tied to the channel.

What you’ll do

Manage the eCommerce product portfolio to keep product structure, maintenance, and presentation accurate.
Define and govern product details such as product type, stock model, sale method, configuration logic, and system treatment.
Assess product performance, demand, and operational fit, recommending product updates or discontinuation based on what the channel and operations can support.
Maintain accurate eCommerce and ERP product configuration to support inventory, pricing, and fulfillment reliability.
Monitor inventory availability, submit purchase requisitions, and determine appropriate stock treatment.
Set new and custom pricing within guidelines, and recommend promotional pricing for approval.
Investigate and resolve product, inventory, and availability discrepancies by coordinating with Customer Service, Fulfillment, and Inventory Control.
Oversee eCommerce workflows to ensure orders move correctly and that product data, inventory, and fulfillment requirements stay aligned.
Identify workflow, data, or system issues that impact eCommerce execution, then coordinate corrective action with internal teams and vendors.
Maintain alignment across eCommerce, Customer Service, Fulfillment, Inventory Control, and ERP workflows.
Supervise the Customer Service & Fulfilment Associate and oversee eCommerce-related customer service workflows.
Set priorities for order handling, issue resolution, customer communication, and escalation.
Reinforce standards for order accuracy, communication quality, and process adherence.
Coordinate fulfillment exceptions and escalation needs with internal teams.

What you bring

3–5+ years in eCommerce operations, product data, ERP/eCommerce systems, or order fulfillment.
Experience managing product setup, sale methods, or configuration logic ( WooCommerce preferred ).
ERP experience required ( Acumatica preferred ).
Strong attention to detail and practical problem-solving skills.
Ability to coordinate effectively across cross-functional teams.
Supervisory experience or demonstrated ability to direct daily work and service standards.

Tools you’ll use

WooCommerce
Acumatica

Compensation and benefits

Pay: $95,000.00 - $115,000.00 per year

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work environment

Prolonged periods of sitting at a desk and working on a computer
Frequent use of hands and fingers for typing, data entry, and computer navigation
Occasional standing, walking, bending, or reaching when visiting warehouse or operations areas
Occasional lifting or moving of products or packages (typically up to 25 lbs)
Primarily a climate-controlled office environment
Occasional exposure to warehouse conditions, including noise, temperature variations, and moving equipment
Interaction with cross-functional teams including operations, marketing, purchasing, and warehouse staff
Fast-paced environment with deadlines tied to product launches, promotions, and order fulfillment cycles

Work location: In person

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GTM Technology Product Owner

Harvey Remote 🌍 Remote

Remote

Today

$164k - $240k/yr Full time Ai Workflows Customer Experience Go To Market Operations

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Job Description

Harvey is hiring a GTM Technology Product Owner to join the Revenue Technology team, working on tools and projects that support global customer support and success motions. This role focuses on orchestration and data layers that reduce friction across the GTM lifecycle, using agentic applications and automations to speed up post-sales execution and help teams spend their time on the highest value interactions.

What you’ll work on

Partner with Customer Success and Support Operations to turn business objectives into technical requirements, acting as both project liaison and lead analyst.
Move with extreme urgency and agency once prioritization is agreed upon with leadership.
Gather requirements and help design advanced automations that improve speed and efficiency.
Stay deeply focused on the post-sales customer lifecycle, removing inefficiencies and expanding automation across business units.
Leverage Ticketing, CSP, PSA and other applications, plus AI agents, to automate lifecycle best practices and support value realization, with the goal that post-sales teams are spending 100% of their time on high value interactions.
Advise cross-functionally with managers and ICs on what AI is ready to do today versus what should remain human-led.
Serve as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver a best-in-class user experience.
Guide strategic evaluations of projects and platforms to help leadership make informed prioritization decisions.
Own data integrity, deduplication, and system audits.
Document evolving data models and process flows to stay scalable as the business doubles in size.
Conduct deep research to verify that adopted tools are driving ROI.

What you bring

5-8 years experience as a Product Owner, Business Analyst, or Systems Analyst.
Background in consulting or a high-growth tech company is required.
Ability to demonstrate a portfolio grounded in AI first principles.
Experience explaining the technical nature of different models and platforms, and building micro-apps using Claude, Lovable, n8n, Replit, or other agentic applications.
Proven experience understanding the relationship between technology and users.
Strong ability to extrapolate data structures across platforms into a baseline usable by both end users and agents.
Empathy for individual pain points paired with cold logic for platform-level decisions.
Advanced Excel/Google Sheets skills plus experience with BI tools.
Consultative approach to gather requirements from non-technical stakeholders and translate them into elegant, scalable technical solutions.
Track record iterating with technical teams and delivering projects from inception to hypercare.

Tools you’ll work with

Claude, Lovable, n8n, Replit, Ticketing, CSP, PSA, Excel, Google Sheets

Compensation and benefits

Salary: USD 164,000 - 240,000 per year
Equity: Offers equity; eligible to participate in the equity plan and benefits program
Bonus: Offers bonus
Healthcare: Comprehensive health, dental and vision coverage
Retirement: 401k match up to 4%
Time off: Flexible PTO

Bonus points (optional)

Experience operating as a founder or partner in a consulting agency.
Experience as part of a hypergrowth company, building a business function 0 to 1.

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Today

Senior Product Owner, Zuora Billing

Genesys California, USA 🇺🇸 Remote

California, USA

Today

$131k - $230k/yr Full time Lead To Cash Product Management Product Owner

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Job Description

Genesys is seeking a Senior Product Owner, Zuora Billing to own and evolve the Zuora Billing platform within its Quote-to-Cash ecosystem. This role shapes the roadmap and requirements for subscription, usage-based, and hybrid billing capabilities, with alignment across business, operational, and engineering stakeholders.

Role Focus

Own product outcomes for Zuora Billing capabilities across the delivery lifecycle, ensuring the solution supports end-to-end Quote-to-Cash architecture. The role drives scalable, supportable, and compliant designs while coordinating impacts across upstream and downstream systems.

Key Responsibilities

Own the Zuora Billing product roadmap, backlog, and prioritization in alignment with business goals, operational needs, and Lead-to-Cash transformation priorities.
Partner with Billing Operations, Finance, Product Operations, Revenue, and Engineering to understand business processes, pain points, and desired outcomes.
Translate business needs into clear, actionable requirements, user stories, acceptance criteria, and process documentation.
Drive solution definition with Technical Leads, ensuring scalability, supportability, compliance, and alignment to end-to-end Quote-to-Cash architecture.
Lead discovery and problem-solving by asking questions, investigating root causes, and challenging incomplete or unclear requirements.
Own delivery outcomes for Zuora Billing capabilities from intake through design, build, testing, release, and adoption.
Ensure billing solutions support subscription lifecycle events, including new sales, amendments, renewals, cancellations, usage billing, credits, and invoice adjustments.
Collaborate with Product & Pricing teams to support product catalog readiness, rate plans, charge models, pricing changes, and new product introduction readiness.
Support Billing Operations in improving bill run processes, mediation, exception handling, reconciliation, and operational monitoring.
Partner with Revenue Systems to ensure downstream revenue recognition impacts are understood and addressed.
Identify and manage cross-system dependencies across Salesforce, Zuora Billing, Zuora Revenue, Workday, ServiceNow, AWS, and related integration layers.
Lead prioritization trade-off discussions across transformation work, production support, compliance needs, and technical debt.
Work with QA and business stakeholders to define test scenarios, UAT expectations, and release readiness criteria.
Support incident analysis and production issue resolution by clarifying business impact, expected behavior, and process ownership.
Maintain strong documentation for billing processes, business rules, system behavior, known constraints, and decision rationale.
Drive continuous improvement to simplify processes, improve data quality, reduce manual work, and increase automation.

Requirements

8+ years of experience in Product Ownership, Business Systems, Billing Operations, Finance Systems, and enterprise application delivery.
Strong understanding of subscription billing, usage mediation and rating, invoicing, amendments, renewals, cancellations, credits, and adjustments.
Hands-on experience with Zuora Billing or a similar enterprise subscription billing platform.
Experience translating complex business requirements into user stories, acceptance criteria, process flows, and delivery priorities.
Ability to drive solutions across business and technical teams, including clarifying ambiguity and aligning stakeholders.
Demonstrated ownership mindset to drive issue resolution and sustainable outcomes.
Strong analytical and problem-solving skills, including curiosity to investigate root causes and understand upstream/downstream impacts.
Experience working in complex, integrated environments with dependencies across CRM, billing, revenue, ERP, and operational systems.
Ability to balance strategic roadmap work with Run-the-Business priorities and production support needs.
Excellent communication skills to explain complex billing concepts to technical and non-technical audiences.

Technologies

Zuora Billing
Salesforce
Zuora Revenue
Workday
ServiceNow
AWS
Snowflake

Preferred Qualifications

Experience with Salesforce, Zuora Revenue, Workday Finance, Snowflake, AWS, or related integration platforms.
Familiarity with SaaS subscription and consumption-based monetization models.
Experience supporting Lead-to-Cash, Quote-to-Cash, Billing Operations, or Revenue Accounting processes.
Understanding of SOX controls, audit requirements, financial close processes, and data integrity controls.
Experience working with global delivery teams, offshore engineering teams, and cross-functional stakeholders.
Experience with Agile delivery practices, including backlog refinement, sprint planning, UAT, and release readiness.
Strong interest in automation, operational observability, process simplification, and AI-enabled ways of working.

Compensation and Location

Location: Remote (US), California, USA
Salary: USD 130,500 to 229,500 per year

Benefits

Medical, Dental, and Vision Insurance
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments

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Sr. Agile Product Owner

Builders Mutual Raleigh, NC

Raleigh, NC

Today

Full time Senior Agile Agile Scrum

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Job Description

Build and modernize enterprise products as a senior Agile Product Owner in a hybrid role based in Raleigh.

Responsibilities

Define and lead product vision, roadmap, and delivery strategy for enterprise-scale initiatives, including core system modernization and other strategic programs.
Align product direction with enterprise goals by balancing business value, technical feasibility, operational readiness, and long-term architecture.
Own product delivery across multiple Agile teams and interdependent workstreams to support coordinated, high-quality execution.
Convert complex business initiatives into prioritized backlogs, release plans, and cross-team sequencing decisions.
Act as a senior product leader for key business and technology stakeholders, driving alignment on priorities, scope, trade-offs, and investment decisions.
Facilitate executive-level updates covering roadmap progress, risks, dependencies, and key decisions.
Own and govern product backlogs across teams, ensuring priorities reflect value, cost, risk, compliance, and strategic outcomes.
Partner with architecture, engineering, data, and vendor teams to deliver scalable solutions aligned to target-state systems and integration strategy.
Define, monitor, and use KPIs, business outcomes, and stakeholder feedback to measure success, improve adoption, and optimize delivery.
Identify and resolve cross-team dependencies, delivery constraints, and future-state gaps to enable modernization, operational efficiency, and continuous improvement.

Requirements

Bachelor’s degree in Business, Information Technology, or a related field and 5+ years of experience in Product Ownership, Product Management, or Business Analysis in Agile environments.
Experience leading highly complex or enterprise-level initiatives.
Strong preference for experience in a property & casualty insurance environment.
Demonstrated track record delivering large-scale, cross-functional or enterprise system implementations across multiple stakeholders, dependencies, and delivery workstreams.
Strong understanding of Agile methodologies: Scrum, Kanban, SAFe.
Experience managing cross-team dependencies, sequencing decisions, and delivery risk across complex programs or portfolios.
Proven ability to influence and align stakeholders at all levels, including senior leaders, on priorities, trade-offs, and strategic direction.
Strong analytical and decision-making skills focused on value delivery.
Experience using product management and delivery tools such as JIRA and Azure DevOps.

Technologies

JIRA
Azure DevOps
Scrum
Kanban
SAFe

Benefits

Competitive compensation and a performance bonus program.
3 weeks of PTO to start, plus your birthday off.
37.5-hour workweek, with Fridays ending at 2:30 PM.
Professional development through Builders University.
Everyday Wins recognition with swag and extra time off.
8 paid Volunteer Time Off (VTO) hours.
Comprehensive benefits supporting wellbeing now and in the future.

The Opportunity

Reporting to the Director of Digital Solutions, accountable for enterprise-scale product delivery and core system modernization and strategic initiatives at Builders Mutual.
Defines and aligns product strategy across multiple teams to ensure delivery supports business objectives, operational efficiency, and long-term technology direction.
Bridges underwriting, operations, and technology through partnership, prioritization, and data-driven decisions to drive value.
Operates at the program and portfolio level by shaping roadmap decisions, influencing cross-functional alignment, and guiding complex, high-impact work across the enterprise.
Hybrid role based in Raleigh, NC: work in the Raleigh office at least two days with flexibility to work from home the remaining three days.

Employee experience at Builders Mutual: Join a team where people show up as themselves, support one another, and take pride in what they build together.

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Product Owner

Zibtek Draper, UT

Draper, UT

Today

Full time Product Management Product Owner

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Job Description

Zibtek is hiring a Product Owner for a full-time, senior-level role based in Draper, UT. This onsite position is designed for someone with hands-on product ownership experience who can take responsibility across the product lifecycle.

Based in Draper, Utah, the role requires a solid track record of delivering outcomes with strong product focus, supported by the experience level expected at the senior end of the range.