ProductJobs.io - Jobs for product managers and strategists.

Latest Jobs

Today

Director, Employer Segments (Healthcare Product Operations)

EmblemHealth New York, NY

New York, NY

Today

$113k - $211k/yr Full time Aso Employer Segments Healthcare Employer

Apply Now

Job Description

EmblemHealth is seeking a Director to operationalize employer segment product strategy across multiple lines, from Fully Insured (Large Group and Small Group) to ASO/Self-Insured and Level Funded offerings, plus ancillary products. In this onsite role in New York, the Director leads product delivery, benefit design standards, regulatory filing strategy, and cross-functional execution to bring market-ready, compliant products to launch-ready state.

What you’ll do

Drive employer segment product delivery and implementation across Large Group Fully Insured, Small Group Fully Insured, ASO/Self-Insured, Level Funded, and Ancillary products.
Define a multi-year product roadmap aligned to GM’s P&L priorities, growth targets, and competitive positioning.
Lead ASO product management and operations with deep subject matter expertise in self-funded employee benefits.
Set ASO standard versus non-standard guardrails, shape the value proposition, and influence the service model in partnership with functions that own components (admin services, reporting, stop loss, care management).
Own benefit design standards and the regulatory filing strategy for the employer book.
Set medical benefit templates, plan structures, and network configurations for LG FI and SG FI.
Ensure employer products are rate-able, DFS compliant, and aligned with actuarial pricing assumptions.
Lead and hold accountable a team across ASO Products, FI & SG Products, and Ancillary.
Establish clear role expectations, provide coaching and development, conduct performance reviews, and build a high-performing product team capable of executing across all employer LOBs.
Partner with GM, Employer Segment, and Sales leadership to translate employer market priorities into product direction.
Support RFP responses, broker strategy, and account-level product decisions.
Bring product expertise into go-to-market conversations and ensure Sales has competitive, accurate product positioning.
Collaborate on employer product growth efforts, including ASO expansion, SG retention, and deeper ancillary product adoption within the existing employer book.
Coordinate cross-functionally across Actuary, Legal, Compliance, IT, Network, Operations, Communications, and more to move products from design to launch-ready state.
Serve as the primary decision-maker and escalation point for employer product issues.
Represent the employer product function in executive forums and regulatory discussions.
Translate department employer segment business priorities into market-ready, financially sound, and operationally executable product designs, ensuring accountability for on-time delivery, regulatory readiness, and product quality across the full employer book.
Partner with sales leadership in client-facing presentations as the product subject matter expert, answering questions and articulating technical and operational details in real time.

Qualifications

Bachelor’s degree in Business, Health Administration, Public Health, Finance, or related field (required).
12+ years of experience in health insurance product management (minimum experience listed).
10–12+ years of progressive experience in health insurance product management (required).
5+ years of experience at a Director or senior leadership level (required).
Deep ASO/self-funded product expertise, including hands-on experience designing and managing ASO product platforms, service models, stop-loss structures, and employer-specific configurations in a regulated health plan environment (required).
Fully Insured product experience across Large Group and/or Small Group markets, including benefit design, ACA compliance, DFS filing requirements, and community rating rules in New York (required).
Proven experience leading a team of product professionals, including hiring, developing, and holding accountable Leaders or Senior Managers (required).
Strong cross-functional partnership skills with Actuarial, Sales, Legal, Compliance, Network, and Operations (required).
Regulatory knowledge of New York market requirements, including DFS, ACA, ERISA, and NYS DFS rate filing processes (required).
Exceptional communication skills, with the ability to present product strategy to executive leadership, Sales leadership, and external stakeholders (required).
Master’s degree (MBA, MHA, MPH) strongly preferred.
Ancillary product experience (Dental, Vision, Rx) preferred.

Role details

Location: New York, NY (onsite)
Salary: USD 113,400–210,600 per year
Requisition ID: 1000003371

View full job page →

Today

Product Operations Associate, Aladdin Platform Engineering

BlackRock Investments New York, NY

New York, NY

Today

$105k - $138k/yr Full time Partner Management Platform Engineering Product Operations

Apply Now

Job Description

BlackRock Investments is looking for a Product Operations Associate to support Product Operations for Aladdin Platform Engineering. In this hybrid role in New York, you will help leaders translate priorities into structured plans, measurable outcomes, and consistent ways of working across engineering and partner teams.

You’ll connect OKRs, planning, roadmap priorities, reporting, communications, and engagement into a reliable operating rhythm, improving visibility into progress, risks, decisions, and dependencies while supporting adoption of platform products and capabilities.

What you’ll do

Support the Platform Engineering product operating rhythm by linking priorities, OKRs, roadmaps, and execution plans
Coordinate OKR alignment across engineering, product, and partner teams to clarify outcomes, dependencies, and commitments
Manage planning activities, including intake, milestone tracking, readiness reviews, leadership reporting, and follow-up
Create visibility into progress, risks, blockers, and decisions using concise reporting, dashboards, and executive-ready materials
Own a recurring product communications cadence (newsletters and roadmap updates) that keeps leadership, partner teams, and users informed on progress, releases, and changes
Maintain and evolve a central product hub as the single source for discovery, ownership, support resources, and roadmap updates across engineering and partner teams
Steward the hub’s structure and content, coordinating with product owners to keep descriptions, support models, and request paths accurate and current
Operate and improve the intake process so requestors can route needs and navigate relevant governance and review checkpoints
Drive adoption and awareness of platform products and capabilities, clarifying ownership and reducing ambiguity around where requests should go
Partner with platform leaders and product owners to align priorities and delivery plans across engineering pillars and shared initiatives
Help teams understand how work connects, which decisions are needed, and where dependencies require attention
Maintain documentation of priorities, decisions, dependencies, and planning assumptions to support transparency and follow-through
Support leadership forums and operating reviews by preparing agendas, readouts, decision logs, and action tracking
Draft clear communications on priorities, planning expectations, OKR progress, roadmap changes, and organizational updates
Identify opportunities to simplify workflows, improve consistency, and use AI or automation to reduce manual coordination and increase transparency

What you bring

2–4 years of relevant experience in product operations, product management, program management, technology operations, consulting, business management, or a related role
Experience supporting planning processes, OKRs, roadmap management, reporting, or cross-functional delivery in a technology organization
Strong communication skills with the ability to turn complex inputs into clear summaries, leadership materials, and action-oriented follow-ups
High organization and detail orientation, with comfort managing multiple workstreams across teams, timelines, and stakeholders
Curiosity about platform technology and how large engineering organizations set direction and execute at scale
A strong sense of ownership with a bias toward action and delivery
Curious and analytical thinking to connect strategy, execution, and outcomes
Comfort moving between detailed work and broader context
Collaborative team mindset motivated by learning and impact

Compensation

USD 105,000 - 137,500 per year

Benefits

Annual discretionary bonus
Healthcare
Leave benefits
Retirement benefits
Strong retirement plan
Tuition reimbursement
Comprehensive healthcare
Support for working parents
Flexible Time Off (FTO)

Hybrid work model

At least 4 days in the office per week, with flexibility to work from home 1 day a week

AI use guidance

Candidates are encouraged to use AI thoughtfully to learn, prepare, and work more effectively
During the interview process, BlackRock wants to focus on getting to know you through your own experiences, thinking, and judgment

View full job page →

Today

Manager of Product Operations – Customer Engagement

Athenahealth Belfast, ME

Belfast, ME

Today

$104k - $176k/yr Full time Manager Alpha/beta Customer Engagement

Apply Now

Job Description

Athenahealth is looking for a Manager of Product Operations – Customer Engagement to lead its alpha and beta customer engagement program within the RCM Transformation division. This role helps identify, recruit, and engage customers during product development, while shifting engagement practices from manual workflows to scalable, automated processes supported by data and analytics.

Based onsite in Belfast, ME, the manager will work with cross-functional partners across product operations, marketing operations, customer communications, analytics, and tooling. The position offers significant autonomy and visible leadership alignment as the team transforms how customer engagement work gets done.

What you’ll do

Lead a team through a transformation period while maintaining operational excellence in alpha and beta customer engagement
Evolve alpha and beta processes from manual to automated and scaled, partnering across product operations, marketing operations, customer communications, and analytics and tooling teams
Strengthen relationships with Customer Success Managers to improve strategic customer engagement and post-release sentiment
Provide executive-level insights on alpha and beta engagement metrics and customer feedback
Transform and build simultaneously, expanding both strategic value and the way work is executed
Operate at the intersection of product, operations, marketing, and customer success with high visibility to leadership
Lead through change while keeping the team motivated and focused on measurable impact

What you bring

Bachelor’s degree required
7+ years of professional experience, including 3+ years managing teams
Demonstrated change management and process transformation experience in complex organizations
Strong cross-functional influence and excellent communication skills across different audiences and contexts
Experience in product operations, product management, or customer engagement roles, preferably in healthcare or B2B SaaS
Strategic mindset with strong operational execution
Data fluency, including comfort analyzing metrics and using data-backed decision making
Track record of developing teams and building shared ownership
Ability to spend 10% of time on tri-annual offsites and industry education (conferences, customer events, etc.)

Team context

The Product & RCM Operations team is featured by Gartner and in Melissa Perri’s book Product Operations: How Successful Companies Build Better Products at Scale
It plays a critical role in governing over 260 scrum teams delivering features to more than 10,000 customers, supporting Athenahealth’s vision of a thriving healthcare ecosystem
Leads cross-functional ceremonies, creates clear and compelling narratives, and helps align internal and external stakeholders on the value and direction of product investments
Mission: amplify the impact of R&D efforts by making the roadmap visible, understandable, and inspiring

Compensation and total rewards

USD 104,000 - 176,000 per year
Base pay depends on job-related experience, relevant knowledge and skills, comparison to others in similar roles, and geographical market rates
Total Rewards may include short- and long-term incentives such as an annual discretionary bonus plan, variable compensation plan, and equity plans (depending on role eligibility)

View full job page →

Today

Product Operations Lead

Lululemon Durham, NC

Durham, NC

Today

$23 - $28/hr Full time Manager Inventory Operations Management

Apply Now

Job Description

At Lululemon in Durham, NC, this role sits within the store leadership team and supports the execution of the store product strategy through product operations and inventory management. You will oversee inventory processing, maintain floor and back of house (BOH) readiness, and help translate daily performance signals into actions that support sell-through and guest needs.

What you’ll do

Collaborate with store leadership to bring the product strategy to life.
Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in line with standard operating procedures (SOPs).
Ensure product actions are executed, including pull backs, consolidations, and repricing.
Create a fun and productive shift experience that engages team members in inventory management.
Monitor product levels and communicate findings to support sell-through strategy and maintain optimal product availability for guests.
Review and interpret daily business data and metrics, such as analyzing product sell-through to recommend store product focus (and for outlets, pricing).
Participate in hiring activities including recruitment, selection, hiring recommendations, onboarding, and training.
Address team member performance with direct feedback, in-the-moment recognition, coaching, demonstrations, and hands-on support for learning and development.
Contribute to a respectful and inclusive environment by building supportive working relationships with team members.
When scheduled as Supervisor on Duty during store open hours, move dynamically from the floor and deliver technical product education to support a world-class guest experience.

Requirements

Legally authorized to work in the country where the store is located.
Ability to travel to the assigned store with reliable transportation.
At least 1 year of work experience.
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to complete work.
Some experience leading, mentoring, delegating, or implementing processes with others.

Schedule and availability

The work schedule can vary based on store needs.
Shifts are typically scheduled for mornings, afternoons, evenings, weekends, and holidays.
During peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some team members.

Work context

Move through the store across front-of-house areas with bright lights and loud music, and back-of-house spaces with no windows or natural light.
Work as part of a team and sometimes independently; use a computer or other technical devices as needed.
Occasionally move boxes weighing up to 30 lbs (13.6 kg) and use ladders to reach materials.
For Experiential stores with food/beverage service only: may involve industrial kitchen equipment and exposure to heat to prepare food or beverages.

Compensation & benefits

Base Pay Range: USD 23 - 28 per hour (subject to minimum wage in the location).

Target Bonus: $2.00/hour
Total Target Base Pay Range: $25.00 - $28.50/hour
Pay-for-performance philosophy recognizing exceptional individual and team performance
Base pay is based on market location and may vary based on knowledge, skills, experience, and internal equity
Eligible for a competitive bonus program, subject to program eligibility requirements
Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series

Nice to have (Job assets)

High school diploma/GED/equivalent or above.
Experience in retail, sales, distribution center, or warehouse operations, and experience reviewing business reports and metrics to inform action.
For Experiential stores with food/beverage service only: food safety and/or liquor service certification.

View full job page →

Today

Product Operations Lead

Lululemon Los Angeles, CA

Los Angeles, CA

Today

$24 - $30/hr Contract Inventory Operations Management Operations Management

Apply Now

Job Description

Own day-to-day product operations for the store by turning store product strategy into accurate inventory execution and a strong guest experience.

Responsibilities

Partner with store leadership to bring store product strategy to life through product operations
Plan, prioritize, manage, and lead inventory processing and accuracy activities aligned to standard operating procedures (SOPs)
Drive execution of product actions, including pull backs, consolidations, and repricing
Create a fun, productive shift environment to engage team members in inventory management
Monitor product levels and communicate insights to support sell-through strategy and optimal product availability
Review and interpret daily business data and metrics to inform actions (including analyzing product sell-through to recommend product focus; for outlets, support with pricing recommendations)
Participate in hiring activities, including recruitment, selection, hiring recommendations, onboarding, and training
Support team performance through direct feedback, real-time recognition, coaching, demonstrations, and hands-on learning
Build a respectful and inclusive team environment by establishing supportive working relationships
When scheduled as Supervisor on Duty during open hours, move dynamically across the floor and lead from the floor to provide technical product education to every guest and establish a world-class guest experience

Requirements

Legally authorized to work in the country where the store is located
Ability to travel to the assigned store using reliable transportation methods
1 year of work experience
Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics using business technology to complete work
Some experience leading, mentoring, delegating, or implementing processes with others

Schedule and availability

Schedule can vary based on store needs
Shifts are typically scheduled mornings, afternoons, evenings, weekends, and holidays
During peak timeframes, special events, or other circumstances, schedules may include early mornings or late nights or overnights for some team members

Nice to have (Job Assets)

High school diploma/GED/equivalent or above
Experience in retail, sales, distribution center, or warehouse operations, plus reviewing and interpreting business reports and metrics to inform action
For experiential stores with food or beverage service only: food safety and/or liquor service certification

Work context

Move through the store; front of house may include bright lights and loud music, while back of house may have no windows or natural light
Work as part of a team and at times independently; may use a computer or other technical devices
Occasional physical requirements may include moving boxes up to 30 lbs (13.6 kg) and using ladders to reach materials
For experiential stores with food or beverage service only: may use industrial kitchen equipment and be exposed to heat to prepare food or beverages

Compensation and benefits

Location: Los Angeles, CA (onsite)
Job type: Contract
Base pay range: USD 24–30 per hour
Pay range details: $24.50–$28.25/hour, subject to local minimum wage
Target bonus: $2.00/hour
Total target base pay range: $26.50–$30.25/hour
Extended health and dental benefits, plus mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness and yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series
Pay-for-performance philosophy recognizes exceptional individual and team performance; employees may be eligible for a competitive bonus program subject to program eligibility requirements
Incentives, benefits, and perks may be changed or discontinued at any time without advance notice

Additional eligibility and notes

Work schedule and incentive eligibility may vary based on eligibility requirements
Base pay offered may vary by market location and may depend on job-related knowledge, skills, experience, and internal equity

View full job page →

Today

Product Operations Specialist | Procurement

Ramp New York, NY

New York, NY

Today

$128k - $180k/yr Full time Ai Workflows Customer Experience Procurement

Apply Now

Job Description

Work on Ramp Procurement to turn customer feedback into shippable improvements, scale release readiness, and reduce friction with AI.

Responsibilities

Own the voice-of-customer loop for Procurement by systematically capturing, analyzing, and prioritizing feedback from CX, Sales, and direct customer channels
Partner with Product, Engineering, and Design to convert customer input into actionable product requirements and operational specs
Run launch operations for new Procurement features moving from Alpha to GA, including AI-native experiences that require strong customer and internal enablement
Directly ship product improvements, including UX fixes and paper cuts, by owning a backlog focused on customer friction reduction (not only passing items to engineering)
Use AI to automate processes and help teams ship faster while maintaining a high quality bar
Build scalable operating systems for release readiness, internal enablement, supportability, and issue escalation across Procurement workflows

Requirements

3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; procurement, intake and approval workflows, spend management, or financial operations experience preferred
Proficiency using data to size opportunities and analyze adoption, support trends, payment flow performance, and customer friction
Ability to translate qualitative feedback into clear requirements and operational processes
Comfort working in ambiguous, technically complex spaces while driving clarity across multiple stakeholders
Strong problem solving, prioritization, and communication skills; bias to ship improvements quickly and measure impact
Experience using AI tools (e.g., Claude Code) to accelerate work and implement product improvements

Technologies

Claude Code

Benefits

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

About the role

Help build and scale Procurement workflows that enable customers to manage procurement processes with speed, accuracy, and control
Improve both requester and approver experiences while shaping product quality through data, customer feedback, and tight partnership with customer-facing internal teams
Contribute to Product Operations process improvement and product building beyond the Procurement vertical to help Product and Engineering teams scale
Use AI tools to improve release management, collect customer feedback, and enable internal teams to support customers and troubleshoot issues
Primary goal: reduce customer friction, measured by support tickets per active user and customer NPS

About the teams

Spend Management owns core spend product, including card issuance, reimbursements, and travel & entertainment
Procurement owns streamlining new purchase requests, approvals, vendors, savings, and price intelligence
Intelligence owns reporting, savings, and price intelligence products
Bill Payments owns invoice management, accounts payable, and B2B payment capabilities
Risk owns underwriting and financial products that determine which businesses to approve and how to manage risk
Growth owns onboarding, activation and retention products
Accounting owns creating intelligence in the accounting platform to save finance teams time and money
Mobile owns mobile app development and mobile strategy

Location and compensation

Location: New York, NY (onsite)
Compensation range: USD 128,000 - 180,000 per yearly
Minimum experience: 3 years

Referral instructions: If you are being referred for the role, contact that person to apply on your behalf.

Other notices: Pursuant to the San Francisco Fair Chance Ordinance, Ramp will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.

Ramp applicant privacy notice: Compensation Range: $128K - $180K

View full job page →

Today

Product Operations Specialist | Procurement

Ramp Financial New York, NY

New York, NY

Today

$128k - $180k/yr Full time Ai Workflows Business Management Customer Experience

Apply Now

Job Description

Build and scale product operations for Ramp Procurement, turning customer input into workflows, releases, and measurable improvements.

Responsibilities

Own the voice-of-customer loop for Procurement by systematically capturing, analyzing, and prioritizing feedback from CX, Sales, and direct customer channels
Partner with Product, Engineering, and Design to translate customer feedback into actionable product requirements and specifications
Own launch operations for new Procurement features moving from Alpha to GA, including AI-native experiences that require strong customer and internal enablement
Directly ship product improvements (including UX fixes and paper cuts) using AI tools while maintaining a dedicated backlog focused on reducing customer friction
Use AI to automate processes and build enablement that helps teams ship faster while maintaining a high quality bar
Build scalable operating systems for release readiness, internal enablement, supportability, and issue escalation across Procurement workflows

Requirements

3+ years in product operations, product management, or a customer-facing analytical role supporting B2B SaaS; experience in procurement, intake and approval workflows, spend management, or financial operations preferred
Proficiency using data to size opportunities and analyze adoption, support trends, payment flow performance, and customer friction
Ability to translate qualitative feedback into clear requirements and operational processes
Comfort operating in ambiguous, technically complex environments and driving clarity across multiple stakeholders
Strong problem solving, prioritization, and communication skills with a bias to ship improvements quickly and measure impact
Experience using AI tools (example provided: Claude Code) to accelerate work and directly make product improvements

Technologies

Claude Code
AI

Location and Employment

New York, NY (HQ) and San Francisco, CA
Hybrid work style
Full time
Department: Product

Compensation

USD 128,000 - 180,000 per year
Offers equity
Final compensation depends on location and level

About the Procurement Team

Procurement streamlines new purchase requests, approvals, vendors, savings, and price intelligence products to help companies make better financial decisions

Benefits

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k) with employer match on contributions made while employed at Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Employee Assistance Program and virtual care through Lumino Health
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave includes additional time at reduced pay (details vary by leave type as stated)

Other Notices

Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered
Recruiting scams notice: Ramp will contact candidates only through official @Ramp.com email addresses and will not ask for payment or sensitive personal information during the hiring process