This Product Owner role will own a healthcare technology product end to end, guiding it from vision and roadmap through delivery, release, and continuous improvement. The position is remote within the United States and focuses on the hospital and provider revenue cycle, with cross-functional collaboration to build AI-enabled, HIPAA-compliant web applications.
Role Overview
As the Product Owner, you will validate market and user opportunities, translate business and client needs into a clear product direction, and ensure development teams align to product goals. You will also drive measurable business impact by prioritizing features and enhancements based on user needs, analytics, and business outcomes.
Core Responsibilities
- Own the assigned product end to end, including vision, roadmap, prioritization, delivery, release management, and ongoing performance.
- Validate market and user opportunities and ensure cross-functional product success from engineering and design through launch and adoption.
- Translate business and client needs into a coherent product vision, ensuring teams understand and execute against it.
- Convert product vision into actionable plans, prioritizing features and enhancements using user needs, analytics, and business impact.
- Lead zero-to-one web application development, from discovery and concept validation through MVP and launch.
- Drive feature development to enhance and streamline user workflows.
- Identify, evaluate, and implement AI and automation opportunities to increase efficiency, reduce cost, and improve outcomes for providers and clients.
- Participate hands-on in product launches and iterations using analytical skills, product insight, and an entrepreneurial approach.
- Serve as an internal and external ambassador for the product and the primary point of contact for product-related questions.
- Develop, maintain, and prioritize the product backlog, translating requirements into user stories with clear acceptance criteria.
- Facilitate Agile and sprint ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.
- Write detailed feature specifications and confirm acceptance test integrity so teams understand expectations.
- Work with project managers and technical leads to align scope, priorities, and timelines across development cycles.
- Own the release cycle for the assigned product, including planning, readiness, and delivery of each release.
- Communicate planned and completed releases to the Enterprise Change Advisory Board (CAB) and other affected stakeholders per enterprise change management practices.
- Partner with security, architecture, design, engineering, and QA to deliver solutions that are secure, scalable, user-centered, and well-designed.
- Collaborate across the product organization to leverage existing solutions and shared platforms, building new capabilities only when necessary.
- Gather requirements with business and client stakeholders, manage expectations, and secure buy-in in a matrixed environment.
- Support stakeholder communications by preparing presentations and product demos to share progress and learnings.
- Research emerging technologies, recommend AI use cases that improve provider and client experience, and support learning initiatives focused on AI fluency and responsible adoption.
- Stay current on technology and industry trends, contribute to knowledge sharing, and serve as a go-to resource for product leadership and delivery.
- Ensure compliance with HIPAA and other applicable healthcare privacy, security, and regulatory requirements.
- Participate in AI governance by defining and upholding standards for responsible, transparent, and compliant AI use.
- Incorporate security, privacy, and responsible AI considerations into product requirements, design decisions, and release readiness.
Required Qualifications
- Bachelor’s degree REQUIRED, or Master’s degree in Business, Computer Science, Engineering, or a related field, or equivalent experience.
- 3+ years of experience as a Product Owner, Product Manager, or Business/Data Analyst in a high-volume business environment.
- 3+ years of Agile experience, including backlog management and facilitating sprint ceremonies with development teams.
- Proven experience implementing AI solutions, including 2+ years working with AI or other emerging technologies.
- Proven record on high-velocity teams building digital products from ideation through launch, including at least one product taken from concept to market adoption, with case studies and metrics showing business impact.
- Proven experience working with cross-functional teams, including security, architecture, design, and business stakeholders.
- Experience developing web applications from zero to one, and delivering feature enhancements that advance a mature application and improve user workflows.
- Proven experience implementing technology solutions that increase efficiency and reduce cost.
- Experience designing and delivering systems that meet HIPAA and other high-trust compliance requirements.
- Experience owning a product release cycle and communicating releases through change management or CAB processes.
- Experience working in a matrixed organization and in a client-facing role, demonstrating leadership skills.
- Ability to work independently while collaborating as part of a team.
- Strong verbal and written communication and presentation skills for executives, senior management, clients, and technical teams.
- Strong interpersonal skills and professional demeanor to build relationships and influence without direct authority.
- Ability to lead projects or workstreams and provide clear guidance.
- Excellent decision-making, analytical, and problem-solving skills.
- Meticulous attention to detail and quality of work product.
- Ability to manage and prioritize multiple tasks in a fast-paced environment and meet deadlines.
- Ability to navigate multiple systems to gather and relay information.
- Fast learner with technical inclination and curiosity about emerging technology.
- Regular attendance during regularly scheduled business hours.
Preferred Qualifications
- Experience in hospital/physician revenue cycle management (RCM).
- Experience with FHIR integration and healthcare interoperability standards.
- Knowledge of Azure DevOps.
- Knowledge of Microsoft Decision Engine functionality.
- Expertise in Microsoft Office Suite products.
Location and Work Arrangement
Remote in Texas, limited to the United States.
Technology Environment
AI, HIPAA, Web applications, FHIR, Azure DevOps, Microsoft Decision Engine, Microsoft Office Suite.
Benefits
- Competitive salary commensurate with related experience.
- Medical, Dental, Vision coverage, and more.
- 401(k) with company match.
- Long-term disability insurance and life insurance.
- Ample parental leave.
- Certification reimbursement.
- Holidays and flexible paid time off.
Physical Demands and Accommodations
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Regular eye-hand coordination and manual dexterity are required to operate office equipment.
- Ability to perform work at a computer terminal for 6-8 hours a day in an environment with constant interruptions.
- At times, sitting for prolonged periods may be required.
- Infrequently, ability to lift and move material weighing up to 20 lbs.
- Elevated stress may occur during periods of increased activity and when work involves multiple deadlines.
