Product Jobs in Berkeley Heights, NJ

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Product Operations & GTM Manager

Fiserv Berkeley Heights, NJ

Berkeley Heights, NJ

Today

$136k - $226k/yr Full time Go To Market Operations Partner Management Product Operations

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Job Description

The Product Operations & GTM Manager for CashFlow Central (CFC) serves as the operational backbone of the product organization, coordinating planning, launch execution, scaling, and the product’s Go-to-Market strategy.

Role Overview

This position leads Product Operations for CFC, including the operations and Go-to-Market tracks of the AI Development Lifecycle (AIDLC). The role executes GTM readiness and stage gates, turns operational data into executive insights, and collaborates closely with Legal, Compliance, Risk, and Internal Audit to embed review processes into intake and launch.

Responsibilities

Own the CFC product operating model, including planning cadences, intake, prioritization, roadmap hygiene, and governance forums.
Triage and route product demand coming from Sales, Implementation, Client Support, and partner business units.
Track decisions, risks, and ownership using RACI, and convert operational data into executive-ready insights for leadership.
Partner with Product Managers, Growth Partners, Sales, and Marketing to translate product strategy into GTM plans, including target segments, value propositions, messaging, launch tiers, and timelines.
Own GTM readiness and stage gates to ensure documentation, training, enablement, and Legal/Compliance approvals are complete before general availability.
Prepare Growth Partners and Sales with sales plays, demos, pitch decks, and battle cards, and coordinate launch campaigns with Marketing.
Run a recurring GTM cadence with field teams to monitor pipeline and campaign performance, and feed win/loss and competitive insights back into strategy.
Coordinate hand-offs to Implementation and Client Support and measure launch effectiveness and adoption.
Design, roll out, and continuously improve the AIDLC Operations and GTM tracks, including stages, roles, artifacts, quality gates, and metrics.
Identify and deliver high-value AI use cases, such as PRD drafting, release notes, sales enablement content, and status reporting.
Build reusable prompts and templates aligned to development and delivery tracks, driving adoption and tracking productivity gains.
Act as the product team point of contact for Legal, Compliance, Risk, and Internal Audit, integrating their review into intake and GTM.
Coordinate responses to audits, regulatory exams, and financial institution due-diligence requests, and drive remediation to closure.
Maintain audit-ready documentation and define review controls for AI-generated content.

Requirements

Bachelor’s degree in Business or a related field, or equivalent experience.
5+ years in product operations, product management, program management, or GTM operations, preferably in fintech, payments, or B2B SaaS.
Demonstrated ability to partner with sales, marketing, and growth partner teams to deliver GTM strategies and launches.
Strong project management skills, including the ability to drive multiple cross-functional initiatives to on-time completion.
Experience working with Legal, Compliance, Risk, or Audit teams in a regulated environment.
Hands-on experience with generative AI tools such as Microsoft Copilot and ChatGPT/Codex, plus Agile tooling including Jira and Aha!.
Excellent organization, analytical judgment, and executive communication skills, with the ability to drive alignment without direct authority.

Technologies

Microsoft Copilot
ChatGPT
Codex
Jira
Aha!

Benefits

Fuel Your Life program supporting physical, financial, social, and emotional well-being.
Paid holidays and generous time-away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize peers’ extra effort with points used for rewards.
Eight Employee Resource Groups to foster a collaborative culture.
Professional growth through training, development, and internal mobility opportunities.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Medical, dental, vision, life, and disability insurance options available day one.
Tuition assistance and reimbursement.
Paid parental, caregiver, and military leave.

Experience That Would Be Great To Have

Experience with accounts payable, accounts receivable, or SMB cash-flow solutions delivered through financial institutions.
Market segmentation knowledge, including using tools such as Marketo, Salesforce Marketing Cloud, or Hubspot to help product identify target markets based on available data and confirm marketing strategy alignment.
Familiarity with payments regulations and controls, including UDAAP, SOC 1/SOC 2, and third-party risk management.
Pragmatic Marketing, Agile (CSM/SAFe).
PMP certification.

Work Authorization

You must currently possess valid and unrestricted U.S. work authorization to be considered.
Individuals with temporary visas, including F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship now or in the future, will not be considered for this role.

Location and Salary

Berkeley Heights, NJ (onsite). Salary range: USD 136,000 - 225,600 per year.

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