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Development Product Owner Senior - GRC Technology

USAA San Antonio, TX

San Antonio, TX

Today

$108k - $207k/yr Full time Senior Product Management Product Owner

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Job Description

USAA is looking for a Senior Development Product Owner to help deliver compliant technology solutions in a regulated environment. This onsite role in San Antonio, Texas partners business stakeholders with delivery teams to shape product requirements, prioritize outcomes, and manage execution using Agile and/or SAFe practices.

What you’ll get

Comprehensive medical, dental, and vision plans
401(k) and pension
Life insurance
Parental benefits
Adoption assistance
Paid time off with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education

Responsibilities

Partner with business stakeholders and Subject Matter Experts to understand strategy and vision, then write, refine, accept, and prioritize stories and/or features that support compliant solutions while balancing investment and business value.
Own and maintain a prioritized work backlog for one or more Agile teams, ensuring user stories include acceptance criteria that are consumable and testable.
Review and accept output from IT and/or business development to confirm specified acceptance criteria are completed.
Act as the direct business representative for one or more delivery teams, representing the customers’ perspective throughout the delivery cycle.
Collaborate cross-functionally with user experience partners, designers, business analysts, developers, testers, and others to develop, execute, and release in alignment with program and/or product roadmaps.
Partner with sponsors, stakeholders, and IT to facilitate, define, and document relevant business processes, building advanced understanding of needs, measures, and risks and controls for improvement areas.
Prepare the business for change by providing tactics and metrics for benefits, adoption, and risk, leveraging existing change management routines as needed.
Work across internal and external technologies to provide oversight of development, testing, and controls.
Apply advanced knowledge to enhance the business development/execution function and coach and mentor other Product Owners.
Demonstrate advanced domain knowledge across multiple business or system areas and lead development across multiple teams at the project or program level.
Ensure risks related to business activities are identified, measured, monitored, and controlled in line with risk and compliance policies and procedures.

Requirements

Bachelor’s degree; or 4 years of relevant education and/or experience.
6 years of experience in process improvement, project delivery, business/requirements analysis, or directly related supported business operations/product line.
Advanced knowledge of Microsoft Office, applicable databases, and product management tools.
Advanced knowledge of multiple delivery methodologies including Agile, Waterfall, and SAFe.
Advanced experience analyzing business requirements, process flows, and use cases to streamline business processes in accordance with risk management framework and regulatory requirements.
Advanced knowledge and demonstrated use of Process Engineering methodologies.
Strong ability to independently gather requirements, develop user stories, and follow the development process through story acceptance.
3+ years supporting or delivering Governance, Risk, and Compliance (GRC) technology solutions.
2+ years working on ServiceNow implementations, enhancements, or technology initiatives.
8+ years working in Agile and/or SAFe environments.
Experience with Jira, Clarity, or other project and portfolio management tools.
Advanced Microsoft Excel and PowerPoint skills, including executive reporting and presentations.
Experience collecting and analyzing business data to support decision-making.
Ability to influence stakeholders and lead through complex organizational challenges, including presenting to senior leaders and large audiences.
Proven leadership skills driving results across multiple teams.
Military service experience or experience as a military spouse/domestic partner is highly valued.

Technologies

Agile, SAFe, Waterfall
ServiceNow
Jira, Clarity
Microsoft Office, Microsoft Excel, Microsoft PowerPoint

Location, schedule, and compensation

Location: San Antonio, Texas
Work location requirement: Office presence 4 days per week
Compensation range: $108,480 - $207,320 per year
Relocation assistance: Not available
Visa sponsorship: USAA does not provide visa sponsorship for this role

Application

Applications are accepted on an ongoing basis. This posting will remain open until the position is filled.

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