The Technical Product and Program Manager will coordinate the planning, execution, and lifecycle management of technical products and operational programs across the organization. Based at 24/7 Onsite Cameras, Inc., this role aligns engineering, manufacturing, procurement, software, and customer needs to ensure reliable product delivery, scalable production, and ongoing improvement.
Position overview
This role connects engineering, operations, manufacturing, procurement, and software with customer requirements to drive successful product launches and scalable operations. It combines technical understanding with strong organizational leadership to manage cross functional programs across hardware and software domains.
Responsibilities
- Oversee the complete lifecycle of products from initial concept through deployment
- Align product requirements across engineering, operations, and leadership
- Maintain product roadmaps and release schedules
- Support standardization and scalability initiatives
- Assist with product configuration management and revisions
- Drive continuous improvement across product platforms
- Lead cross functional operational and technical programs
- Coordinate timelines, milestones, deliverables, and dependencies
- Monitor production schedules and program execution
- Identify risks, bottlenecks, and mitigation strategies
- Ensure alignment between manufacturing, procurement, and deployment teams
- Track KPIs, schedules, budgets, and operational performance
- Collaborate with engineering, assembly, fabrication, and software teams
- Support technical troubleshooting and issue resolution
- Coordinate hardware, software, and infrastructure integration efforts
- Assist with vendor and component evaluations
- Maintain documentation, specifications, and implementation standards
- Improve manufacturing workflows and production efficiency
- Coordinate procurement planning and long lead time components
- Assist with inventory and supply chain planning
- Support quality control and failure documentation processes
- Help standardize assembly procedures and field deployment processes
- Serve as liaison between internal teams and external partners
- Support customer deployment coordination
- Communicate project status and timelines
- Manage expectations regarding deliverables and schedules
- Coordinate implementation planning and escalation management
Benefits
Salary
Pay range: USD 75,000 - 95,000 per year
Work location
Onsite in Columbia, Illinois