Own the product end-to-end for JPMorganChase’s Global Banking Platform and help shape new offerings that customers can rely on. This role sits within Consumer & Community Banking, a division that supports Chase customers across personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. You will work with teams developing innovative, secure service solutions globally, using the latest technology to deliver industry-leading capabilities that make it easier and more convenient to do business with the firm.
In this onsite position in Plano, TX, you will guide product launches and the underlying roadmap by acting as the voice of the customer and connecting discovery insights to measurable outcomes. If you enjoy building profitable, scalable products with a strong client experience, this role aligns with that mission. The compensation range for this position is USD 114,000 - 180,000 per year.
What you’ll do
- Develop a product strategy and product vision that delivers customer value.
- Lead discovery and market research to uncover customer solutions and incorporate them into the product roadmap.
- Own, maintain, and evolve the product backlog to support the strategic roadmap and value proposition.
- Build and track key success metrics, including cost, feature and functionality, risk posture, and reliability.
What you bring
- 5+ years of experience or equivalent expertise in product management or a relevant domain area.
- Advanced knowledge of the product development life cycle, design, and data analytics.
- Proven ability to lead product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
- High School Diploma/GED.
Preferred
- Demonstrated experience working in a highly matrixed, complex organization.
Team impact
Consumer & Community Banking is known for leading in credit card sales and deposit growth and for having the most-used digital solutions, while ranking first in customer satisfaction. Across the organization, teams refine technology-driven customer and client experiences that put users first, supporting growth and delivering an experience built to be dependable and convenient.