Foreign Exchange Product Jobs

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Global Transactional FX Product Manager

Bank of America New York, NY

New York, NY

Today

$130k - $232k/yr Full time Business Analytics Customer Experience Data Analytics

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Job Description

The Global Transactional FX Product Manager at Bank of America is a director-level role focused on developing and commercializing the bank's automated FX conversion suite (Auto-FX and AutoConvert). The position oversees end-to-end product management, the client value proposition, financial performance, go-to-market execution, client servicing readiness, and analytics and model capabilities in collaboration with cross-functional teams.

Responsibilities

Steer the strategic direction for the Auto-FX and AutoConvert offerings, guiding currency corridor expansion, threshold and exclusion policies, channel uptake (SWIFT, host-to-host, API, and online/mobile), and long-range investment roadmaps aligned with GPS and Transactions FX priorities.
Manage the portfolio profitability by defining financial targets, pricing and margin strategy, revenue attribution, cost-to-serve considerations, and performance reporting on revenue, notional value, conversions, success rate, and client profitability.
Drive commercialization and go-to-market execution by segmenting targets, prioritizing prospects, developing sales plays and client-facing positioning, partnering with Sales on pipeline governance, and delivering enablement materials such as training, FAQs, pitch decks, and webinars to accelerate adoption.
Define the client servicing and support model for Auto-FX and AutoConvert, including SLAs, escalation paths, issue triage routines, client communications, and feedback loops that protect the client experience and enable rapid remediation of mis-conversions.
Own the risk and controls posture for the Auto-Conversion suite, identifying and mitigating operational, conduct, and model risks, and collaborate with Risk, Compliance, and Operations on control design, testing, KRIs, issues management, and audit readiness.
Lead data science, analytics, and model management underpinning conversion decisions, defining model objectives and success metrics, coordinating feature engineering and data quality, and establishing ongoing monitoring, alerting, and periodic re-validation.
Direct the model lifecycle and governance for Auto-FX/AutoConvert decisioning, including testing, versioning, reproducibility, documentation, and controlled change management; partner with Model Risk Management and Risk/Compliance to ensure inventory, approvals, outcome testing, and audit-ready evidence for releases.
Perform technical and quantitative analyses of conversion outcomes to diagnose breakage drivers, define corrective actions, and collaborate with Ops/Tech to reduce exceptions and improve straight-through processing.
Lead experimentation and optimization using rigorous evaluation methods, applying insights to adjust eligibility rules, thresholds, and model features to improve conversions while managing client impact and operational risk.
Guide the platform roadmap with Technology and Operations, translating strategy into epics and requirements, prioritizing delivery, sponsoring releases, and ensuring operational readiness and control alignment across regions.
Develop investment cases for enhancements and corridor launches, evaluating revenue impact, client benefits, operational risk reduction, and capacity, and manage prioritization across stakeholders to achieve measurable outcomes.

Requirements

Collaborative and inclusive team players who value shared success and welcome diverse perspectives.
Highly engaged teammates whose energy aligns with client outcomes and community impact and who bring genuine passion to their work.
Innovative and curious individuals who generate creative ideas, embrace change with a forward-looking mindset, and challenge the status quo.
Confident communicators who value feedback, build relationships quickly, and adapt with agility while continuously learning and sharing knowledge.
Broad understanding of the business challenges facing the bank’s clients in cross-border payments and FX, with the ability to translate insights into smart decisions and processes that deepen client relationships and expand market share.
Capacity to analyze, define, drive, and implement solutions independently across GPS teams.
Strong grasp of risk management, compliance, and fraud principles, with relevant management experience.

Technologies

SWIFT
Host-to-host
API
PowerPoint
Excel
Word

Location

New York, NY onsite

Shift

1st shift (United States of America)

Hours per week

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