Fraud & Risk Analytics Product Jobs

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Senior Product Manager, Fraud

Upgrade San Francisco, CA

San Francisco, CA

Today

$180k - $200k/yr Full time Senior Data Analytics Fraud & Risk Analytics

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Job Description

Upgrade is hiring a Senior Product Manager, Fraud to lead fraud infrastructure initiatives across detection, integrations, and consumer verification.

Responsibilities

Lead product development for Upgrade’s fraud infrastructure, covering fraud detection, models, third-party data integration, and consumer verification measures
Drive cross-functional product decisions and manage tradeoffs across conversion, fraud prevention, information security, and operational considerations
Partner with the fraud management team to monitor relevant fraud KPIs and drive continuous improvements
Act as product owner for scrum teams shipping fraud platform enhancements
Assess, prioritize, and drive implementation of new third-party data and software integrations
Collaborate with operations to monitor, troubleshoot, and resolve issues

Requirements

Strong expertise in fraud strategies, models, data sources, and fraud infrastructure in a Fintech environment (preferred)
5-7 years of product management experience in a fast-paced, entrepreneurial environment
Comfort working with product development tools, SQL, web analytics, and A/B testing software
Experience integrating third-party APIs and solutions
Ability to lead and resolve questions and conflicts across organizational stakeholders

Technologies

SQL
Web analytics
A/B testing software
Third-party APIs

Benefits

Competitive salary and stock option plan
100% paid coverage of medical, dental, and vision insurance
Flexible PTO
Opportunities for professional growth and development
Paid parental leave
Health and wellness initiatives

Location and Work Setup

San Francisco, CA (hybrid)

Work Environment and Conditions

Work is performed indoors in a fast-paced environment with the need to manage multiple priorities and meet established workflows, schedules, and service expectations
Requires accurate input, retrieval, and exchange of information using digital systems to support operational and customer service objectives
Involves receiving and exchanging information with customers, peers, supervisors, and cross-functional partners via meetings, email, phone, and digital collaboration tools, which may include real-time verbal or in-person communication depending on business need
May involve managing a high volume of inbound and/or outbound customer interactions using telecommunications and computer systems
Requires reading, analyzing, and interpreting information displayed on computer screens and remaining in a working posture for extended periods
Work may be performed in a contact center, office, or remote environment depending on business needs
Remote employees must maintain a secure and productive workspace with reliable internet connectivity to support company systems and protect confidentiality of company and customer information
Reasonable accommodations may be made in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws

Compensation: USD 180,000 - 200,000 per year

Minimum Experience: 5 years

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