Support, mentorship, and a globally minded team are built into how Bridgestone Americas welcomes new teammates. You will have a supportive onboarding experience, opportunities for training and regular mentorship, and an inclusive environment that values agility and work-life effectiveness. This is a truly global, dynamic, and challenging setting where your long-term well-being matters.
The Modern Workplace Product Owner for Active Directory is accountable for a critical enterprise infrastructure service within Bridgestone West. In this onsite role in Akron, OH, you will help ensure Active Directory services are secure, resilient, compliant, and aligned with business needs and security requirements, while providing governance for delegated operations under the approved Active Directory RACI model.
Responsibilities
- Own and share responsibility with stakeholders and IT leadership for the end-to-end lifecycle of the Active Directory service, including vision, roadmap, standards, and continuous improvement.
- Serve as the single point of accountability for the Active Directory platform across the West region.
- Ensure the service is aligned with Modern Workplace strategy, business needs, and security requirements.
- Define responsibility boundaries across internal teams and Managed Service Providers.
- Govern incident, problem, and change management for Active Directory.
- Ensure adherence to RACI, SLAs, and security requirements.
- Account for Active Directory backup and recovery strategy and ensure recovery procedures are documented, tested, and aligned with infrastructure teams.
- Act as service owner for AD–Entra ID integration, including governance of synchronization and hybrid identity scenarios.
Requirements
- Bachelor’s degree in Computer Science or Information Technology (or equivalent experience).
- 10+ years of experience in Active Directory or enterprise identity services.
- Strong experience in large-scale Active Directory environments.
- Experience in enterprise identity service ownership.
- Strong understanding of AD security and delegation models.
- Experience managing Managed Service Providers.
- Experience with hybrid identity and Entra ID environments.
- Exposure to regulated or security-sensitive enterprises.
- Experience in operations of solutions for backup and disaster recovery of hybrid Active Directory infrastructure.
Active Directory Platform & Architecture Focus
- Forest and domain architecture
- Domain and forest functional levels
- FSMO (Flexible Single Master Operations) roles
- Active Directory schema
- Trust relationships
- Sites & Services, subnets, and replication topology
- Health monitoring, stability, and resilience
Security, Risk and Compliance
- Ensure compliance with security policies, Zero Trust principles, and IAM standards.
- Govern privileged access models and delegation.
- Act as the interface with Security teams for audits and remediation.
Backup, Recovery and Resilience
- Accountable for Active Directory backup and recovery strategy.
- Ensure recovery procedures are documented, tested, and aligned with infrastructure teams.
Role Boundaries
This position provides governance and platform ownership while not performing day-to-day operational tasks such as password resets, standard account administration, or server OS operations.
Technologies: Active Directory, Entra ID, AD–Entra ID integration, Zero Trust, IAM, FSMO (Flexible Single Master Operations)
