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Product Owner I

Global Payment Holding Company Lindon, UT

Lindon, UT

Today

Full time Product Development Product Management Product Operations

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Job Description

The Product Owner I role serves as a tactical connector between product strategy and technical delivery. In this hybrid position in Lindon, UT, you translate product direction into clearly defined, testable work items and manage the day-to-day flow that gets features delivered through release verification.

Backlog and Delivery Ownership

Own and manage the development team’s backlog as the primary inventory for delivery, including user stories, bugs, tasks, technical debt, and feature decomposition work.
Maintain and prioritize the backlog in partnership with the Product Manager and Engineering Lead, ensuring story order and timing align with committed deadlines, delivery capacity, and cross-team dependencies.
Present stories during refinement ceremonies and participate in Monthly Planning, Release Verification, Support Triage, and Backlog Prioritization sessions.

Feature Decomposition and Story Definition

Decompose PM-defined Features into individual user stories, ensuring complete coverage of approved scope across child work items.
Author story-level functional acceptance criteria covering observable behaviors, boundary logic, conditional variants, UX copy, field validations, and error states that are specific, testable, and unambiguous.
Own the decomposition of product features into user stories with functional acceptance criteria, business rules, and testable behaviors.

Design to Acceptance Criteria Collaboration

Collaborate with Product Designers to embed high-fidelity UX specifications, annotated mockups, and interaction behaviors into story acceptance criteria.
Ensure design intent is fully captured at the story level so engineering teams can execute without ambiguity.

Planning, Sequencing, and Execution Alignment

Partner with Development Leads on high-level story mapping, backlog sequencing, and execution planning to align delivery with release timelines, capacity, and dependencies.
Operate as the day-to-day decision-maker on scope, story sequencing, and functional completeness within the team’s delivery workflow.

Technical Review, Definition of Ready, and Acceptance Authority

Partner with Engineering throughout technical review, architecture validation, and estimation, incorporating technical feedback before stories enter development.
Own and enforce the team Definition of Ready by validating that stories entering a development pod have locked functional acceptance criteria, annotated UX, technical review sign-off, and feature flag documentation.
Serve as the final functional acceptance authority on individual stories, with Product Manager partnership on major or high-risk features.

Feature Flags and Monitoring Support

Manage feature flag lifecycle at the story level, including documenting flag states, creating cleanup tickets after release, and coordinating with Release Management on staged rollout configurations.
Support observability and monitoring requirements for high-risk features by partnering with Engineering to define success metrics and alerting thresholds where applicable.

Cross-Team Coordination and Documentation

Collaborate with other Product Owners across teams when features span multiple domains to ensure consistent scope coverage, dependency alignment, and synchronized delivery timelines.
Assist Technical Writing and Learning teams with documentation and user-facing guides as features move toward general availability.

Minimum Requirements

Bachelor’s Degree
Relevant Experience or Degree in Business, Computer Science, Information Systems, or a related field; combination of relevant training and/or experience in lieu of degree
Typically, minimum 4 years relevant experience
Experience in business analysis, product ownership, or a similar role within a software product organization
Direct experience writing user stories, acceptance criteria, and functional specifications

Technologies

Jira
Confluence

Benefits

A competitive salary and benefits package that recognizes your contribution
Opportunities to grow your skills and build your career within a global business
Access to learning, development and on-the-job experiences that expand your expertise
A supportive, inclusive team environment where your ideas and input matter
Time to give back through community and charity initiatives
A global employee assistance program to support your wellbeing
Recognition through a global platform that celebrates your achievements
More details: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Additional Considerations

Experience working in an Agile delivery environment such as Scrum or Kanban with hands-on backlog management responsibilities
Experience in payments, POS, or fintech product domains
Experience with Jira and Confluence for backlog management and documentation
Prior experience collaborating directly with UX or Product Design teams to translate mockups into functional requirements
CSPO, PSPO, or equivalent Product Owner certification

About the Team and Values

Global Payment Holding Company emphasizes inclusive, global teams and cross-functional collaboration. The organization highlights behaviors such as thinking like a client, acting like an owner, and winning as one team, with an emphasis on curiosity, innovation, and empowering decision-making.

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