Product Owner I

The Product Owner I role serves as a tactical connector between product strategy and technical delivery. In this hybrid position in Lindon, UT, you translate product direction into clearly defined, testable work items and manage the day-to-day flow that gets features delivered through release verification.

Backlog and Delivery Ownership

• Own and manage the development team’s backlog as the primary inventory for delivery, including user stories, bugs, tasks, technical debt, and feature decomposition work.
• Maintain and prioritize the backlog in partnership with the Product Manager and Engineering Lead, ensuring story order and timing align with committed deadlines, delivery capacity, and cross-team dependencies.
• Present stories during refinement ceremonies and participate in Monthly Planning, Release Verification, Support Triage, and Backlog Prioritization sessions.

Feature Decomposition and Story Definition

• Decompose PM-defined Features into individual user stories, ensuring complete coverage of approved scope across child work items.
• Author story-level functional acceptance criteria covering observable behaviors, boundary logic, conditional variants, UX copy, field validations, and error states that are specific, testable, and unambiguous.
• Own the decomposition of product features into user stories with functional acceptance criteria, business rules, and testable behaviors.

Design to Acceptance Criteria Collaboration

• Collaborate with Product Designers to embed high-fidelity UX specifications, annotated mockups, and interaction behaviors into story acceptance criteria.
• Ensure design intent is fully captured at the story level so engineering teams can execute without ambiguity.

Planning, Sequencing, and Execution Alignment

• Partner with Development Leads on high-level story mapping, backlog sequencing, and execution planning to align delivery with release timelines, capacity, and dependencies.
• Operate as the day-to-day decision-maker on scope, story sequencing, and functional completeness within the team’s delivery workflow.

Technical Review, Definition of Ready, and Acceptance Authority

• Partner with Engineering throughout technical review, architecture validation, and estimation, incorporating technical feedback before stories enter development.
• Own and enforce the team Definition of Ready by validating that stories entering a development pod have locked functional acceptance criteria, annotated UX, technical review sign-off, and feature flag documentation.
• Serve as the final functional acceptance authority on individual stories, with Product Manager partnership on major or high-risk features.

Feature Flags and Monitoring Support

• Manage feature flag lifecycle at the story level, including documenting flag states, creating cleanup tickets after release, and coordinating with Release Management on staged rollout configurations.
• Support observability and monitoring requirements for high-risk features by partnering with Engineering to define success metrics and alerting thresholds where applicable.

Cross-Team Coordination and Documentation

• Collaborate with other Product Owners across teams when features span multiple domains to ensure consistent scope coverage, dependency alignment, and synchronized delivery timelines.
• Assist Technical Writing and Learning teams with documentation and user-facing guides as features move toward general availability.

Minimum Requirements

• Bachelor’s Degree
• Relevant Experience or Degree in Business, Computer Science, Information Systems, or a related field; combination of relevant training and/or experience in lieu of degree
• Typically, minimum 4 years relevant experience
• Experience in business analysis, product ownership, or a similar role within a software product organization
• Direct experience writing user stories, acceptance criteria, and functional specifications

Technologies

• Jira
• Confluence

Benefits

• A competitive salary and benefits package that recognizes your contribution
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements
• More details: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Additional Considerations

• Experience working in an Agile delivery environment such as Scrum or Kanban with hands-on backlog management responsibilities
• Experience in payments, POS, or fintech product domains
• Experience with Jira and Confluence for backlog management and documentation
• Prior experience collaborating directly with UX or Product Design teams to translate mockups into functional requirements
• CSPO, PSPO, or equivalent Product Owner certification

About the Team and Values

Global Payment Holding Company emphasizes inclusive, global teams and cross-functional collaboration. The organization highlights behaviors such as thinking like a client, acting like an owner, and winning as one team, with an emphasis on curiosity, innovation, and empowering decision-making.