Aptive Environmental LLC is seeking a Senior Technical Product Manager to lead end-to-end product outcomes for a major Field Operations product domain. Based in Provo, UT 84604 (onsite), this role spans problem discovery through delivery, with a focus on usability in real-world field conditions. You will balance operational needs, technical constraints, and platform-wide implications while using AI to accelerate product workflows and improve the quality of decisions.
Role Summary
This full-time senior product manager position owns strategy, roadmap, and execution for a complex field operations domain. The work includes translating ambiguous operational challenges into prioritized initiatives, guiding cross-functional delivery with engineering, and defining success metrics tied to operational efficiency and business outcomes.
Responsibilities
- Own strategy, roadmap, and outcomes for a major Field Operations product domain, aligning with company goals and operational needs.
- Build a deep understanding of field operations through direct engagement, including ride-alongs, workflow observation, and structured stakeholder interactions.
- Convert operational challenges into clear product opportunities, problem statements, and prioritized initiatives.
- Lead roadmap planning and prioritization while balancing business impact, technical complexity, operational feasibility, and cross-domain dependencies.
- Design and deliver end-to-end product solutions with engineering partners, ensuring usability and effectiveness in field conditions.
- Own user experience and workflow design, creating intuitive and efficient systems without relying on a dedicated design team.
- Identify, evaluate, and manage cross-domain dependencies to account for platform-wide impacts and system interactions.
- Define, track, and evaluate success metrics, linking product performance to operational efficiency and business outcomes.
- Communicate product strategy, roadmap decisions, risks, and tradeoffs clearly to stakeholders and leadership.
- Build trust-based relationships with field operations leadership and serve as the primary partner for the domain.
- Drive alignment across cross-functional teams without direct authority to support coordinated execution and shared understanding.
- Mentor other Product Managers and help raise product quality through improved standards and practices.
- Use AI to accelerate product workflows, including synthesizing discovery insights, drafting documentation, generating requirements, and supporting research.
- Apply AI to identify patterns across operational data and stakeholder feedback to improve prioritization and decision-making.
- Continuously evaluate where AI can add meaningful value across both product development processes and the product experience.
Requirements
- Bachelor’s degree preferred.
- 5+ years of deep experience owning complex product domains or platforms end-to-end, including strategy, execution, and outcome ownership.
- Experience working in or with field operations, logistics, workforce management, or service-based business environments preferred.
- Strong platform and systems thinking, including the ability to understand and manage dependencies across interconnected systems.
- Ability to evaluate product decisions based on local impact and broader system-wide implications.
- Experience translating ambiguous business and operational problems into clear product strategies and actionable plans.
- Strong understanding of how product decisions affect business performance, scalability, and operational efficiency.
- Ability to design practical, user-centered workflows and interfaces without relying on a dedicated design team.
- Strong stakeholder management and influence skills to build trust and align teams without direct authority.
- Excellent communication skills for conveying complex ideas, tradeoffs, and decisions to both technical and non-technical audiences.
- Ability to define meaningful success metrics, analyze outcomes, and make data-informed decisions.
- Comfort working in ambiguity with incomplete information.
- Demonstrated ability to mentor others and contribute to improved team standards and product practices.
- Experience leveraging AI tools to support productivity across product workflows, including research, discovery synthesis, documentation, and requirement generation.
- Ability to apply AI thoughtfully to enhance decision-making, identify patterns, and improve outcomes without over-reliance on automation.
Compensation and Benefits
- $150,000 annual base salary, depending on experience
- Annual Merit bonus potential up to 10%
- Group Health, Dental, and Vision plans
- Pet insurance
- Life insurance
- EAP benefits
- 401K with employer match up to 4%
- Paid holidays and paid time off
- Opportunity for advancement
- Upbeat and exciting company culture and more
About Aptive Intelligent Pest Control™
Aptive tailors treatment plans by analyzing millions of pest data points across neighborhoods, pest activity, and weather patterns, helping homeowners stay one step ahead.
Culture
Aptive’s culture is built on accountability, discipline, and high integrity. The company has been recognized for its impact and workplace culture, including Inc. Magazine’s Best in Business and Best of State, Glassdoor’s Top 100 U.S. Workplaces, and Entrepreneur Magazine’s Best Companies in America.
Note: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation during the application, interviewing, pre-employment testing, or other parts of the employee selection process, contact your recruiter.
