Loyalty Marketing Product Jobs

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Today

Bill.com Draper, UT

Draper, UT

Today

$146k - $176k/yr Full time Manager Ai Workflows Banking Platforms

Location: Draper, UT (onsite)

Salary: USD 146,400 - 175,600 per year

Define a three-year vision and roadmap for the Rewards Platform, encompassing a real-time earn-and-burn engine, configurable promotions, campaigns, referral and advocacy services, and partner integrations.
Lead the transition from manual, batch-based rewards management to an automated, real-time system that shortens time-to-reward from days to seconds and reduces accounting overhead.
Build rewards platform services that multiple internal teams such as Spend and Expense, AP Card, and virtual card can consume through well-defined APIs and tooling.
Partner with Data and AI teams to create dynamic, personalized rewards experiences, including smart category bonuses, targeted merchant offers, and lifecycle-based incentives to boost card engagement and top-of-wallet usage.
Collaborate with Finance and the Ledger team to ensure accurate rewards liability accounting, breakage modeling, and financial reporting, embedding controls and audit trails into the platform by design.
Work with Risk, Compliance, and Legal to ensure that rewards structures, referral programs, and incentive mechanics meet regulatory and accounting standards.
Serve as the single-threaded owner of the Rewards Platform across Product, Engineering, Data, Marketing, Growth, Finance, Risk, and external partners, communicating trade-offs, risks, and outcomes to senior leadership.

6+ years in product management with substantial time spent building rewards, loyalty, or incentive platforms at the infrastructure or services level, not solely customer-facing features.
Deep fluency in rewards and card economics, including interchange, take rate, rewards cost as a margin variable, breakage modeling, and how rewards decisions affect customer LTV, CAC, and card contribution margin.
A track record of zero-to-one platform delivery where you defined the problem, set the architecture direction, drove internal adoption, and shipped to multiple consumers, not just a single product team.
Strong product craft: ability to frame ambiguous problems precisely, write clear PRDs, set measurable outcomes, and drive delivery through ambiguity without a fully defined playbook.
Hands-on proficiency with modern AI tools, including Claude, Replit, Gemini, or Perplexity, with concrete examples of using AI to accelerate discovery, prototyping, or product development in your current or most recent role.
Demonstrated success leading cross-functional programs across engineering, data, finance, marketing, and operations, including influencing senior leaders without formal authority.

Experience at a loyalty, rewards, or referral SaaS company where rewards was the core product, such as Loyalty One, Annex Cloud, Antavo, or Punchh, or at a technology company known for a sophisticated rewards program built on modern infrastructure.
Familiarity with event-driven or real-time data architectures supporting financial use cases, including transaction-to-event-to-ledger flows, streaming systems, or real-time balance management.
Background in growth, lifecycle marketing, or experimentation platforms, particularly in designing incentive programs that drive measurable changes in customer behavior.

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