Machine Learning & Ai Product Jobs

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Today

Manager, Product Owner

Sallie Mae Newark, DE

Newark, DE

Today

Full time Data Analytics Machine Learning & Ai Management

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Job Description

Own end-to-end product outcomes for one or more digital lending products while embedding AI across discovery, delivery, and governance.

Responsibilities

Set and own product vision, strategy, and roadmap end to end, aligning work to customer needs, business objectives, and measurable value
Own, prioritize, and continuously refine the product backlog, including clear trade-off decisions on scope, sequencing, and value
Write user stories and acceptance criteria that support efficient execution and clear delivery expectations
Define and execute product development strategies aligned to company objectives, market needs, and customer expectations
Apply project management methodologies and processes to improve execution efficiency, resource allocation, and risk mitigation
Act as the primary decision-maker for the development team, connecting engineering, design, marketing, compliance, and business stakeholders
Define success metrics and KPIs (example: adoption, conversion, NPS, cycle time) and use data and experimentation to guide the roadmap
Represent the voice of the customer by conducting discovery, validating problems, and ensuring releases support a seamless, transparent customer journey
Embed AI into the product by identifying and prioritizing opportunities for machine learning, generative AI, and intelligent automation to improve customer experience, personalization, and decisioning
Use AI to accelerate the product lifecycle, including AI-powered discovery, backlog refinement, requirements drafting, prototyping, user-research synthesis, and competitive analysis
Leverage AI-driven analytics to uncover customer insights, forecast outcomes, and inform evidence-based prioritization
Champion responsible AI adoption by establishing guardrails, evaluating model quality and bias, and partnering with risk and compliance
Stay current on emerging AI capabilities and evaluate how new tools and techniques can improve product quality, team velocity, and innovation
Partner with engineering and design across agile ceremonies to guide delivery from concept through prototyping, testing, and launch
Provide leadership and guidance to product and delivery talent, supporting a collaborative, AI-forward, high-performance culture
Monitor product performance and delivery health, reporting KPIs and providing executive-ready updates to stakeholders
Manage risk and drive continuous improvement through prioritization, dependency management, and mitigation across the delivery lifecycle

Requirements

At least 5 years of experience in product management/development, with a demonstrated history of owning and delivering products to market
Bachelor's degree in a relevant field, such as engineering, computer science, business administration, or a related discipline
Demonstrated product ownership experience, including owning product vision, roadmap, and backlog and being accountable for delivered value and outcomes
Hands-on experience applying AI tools in a product management or development context (examples: generative AI, ML-driven features, AI-assisted discovery, prototyping, analytics)
Strong understanding of product development and agile methodologies, including backlog management, user-story writing, and user-centered design skills
Analytical, data-driven mindset to define metrics, run experiments, and make prioritization decisions based on evidence
Excellent communication and interpersonal skills, with the ability to align cross-functional teams and influence across the organization
Strong organizational skills and attention to detail, with the ability to own multiple priorities simultaneously
Experience delivering AI- or data-powered product features and familiarity with responsible/ethical AI practices
Product owner or agile certification (examples: CSPO, PSPO) is a plus

Technologies

Machine learning
Generative AI
Intelligent automation
AI-powered tools
AI-driven analytics

Benefits

Competitive base salaries
Bonus incentives
Generous PTO, Floating Holidays, and 12 Federal Holidays observed
Financial-well-being support and retirement 401k with employer match
Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance, and more
Employer-paid short-term/long-term disability and basic life insurance
Flexible hybrid working arrangements
Paid parental leave and adoption reimbursement programs
Free access to on-site staffed fitness centers (in Delaware) and gym subsidy for locations outside Delaware
Confidential counseling support (EAP), Health Advocacy services, and Wellness program with financial incentives
Tuition Reimbursement and Family Scholarship Programs
Career development and training opportunities

Reasonable Accommodations

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process
To request an accommodation, call (855) 756-2007 and choose option 9

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