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Principal Product Owner / Architect

Humana Tampa, FL

Tampa, FL

Today

$172k - $237k/yr Full time Ai Workflows API Api Management

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Job Description

Humana is seeking a Principal Product Owner / Architect to connect cross-segment product strategy with solution architecture across Pharmacy, PCO, Home Solutions, and Humana Military. In this dual-mandate role, you will shape shared roadmaps, set architectural direction, and help enable integrated, interoperable health solutions across the care continuum.

This position is onsite in Tampa, FL and includes a salary range of USD 172,200 - 236,900 per year. The role requires at least 5 years of relevant experience and a Bachelor’s Degree in Computer Science, Information Systems, or a related field.

What you’ll own

Define and own a unified cross-segment product roadmap that balances segment-specific priorities with shared platform investments, clearly communicating trade-offs to leadership.
Establish and maintain reference architectures, design patterns, and integration standards applicable across the four CenterWell segments.
Run cross-segment discovery, design workshops, and architecture reviews to surface shared needs, resolve competing priorities, and avoid duplicative build.
Own and prioritize top-level product backlogs for shared platforms, partnering with segment product owners to decompose initiatives into delivery-ready user stories with acceptance criteria and non-functional requirements (NFRs).
Define integration contracts, API standards, and domain boundaries for cross-segment data flows spanning pharmacy, clinical, home health, and military health domains.
Lead architecture checkpoints and risk reviews for cross-segment initiatives and represent the combined product and architecture perspective in governance forums (ARB, TRB, MOR).
Translate product vision into architectural runways and delivery-ready specifications engineering teams can execute immediately.
Steward opportunities for component and pattern reuse across segments and build the case for platform consolidation when convergence creates lasting efficiency.
Serve as the primary liaison between segment business leaders, engineering leads, EA Activation, security, and the enterprise CIO organization.
Own and continuously evolve the shared platform product roadmap spanning Pharmacy, PCO, Home Solutions, and Humana Military.
Act as the architectural decision-maker for cross-segment initiatives, including final arbitration on cross-segment feature scope and dependency sequencing.
Ensure designs conform to enterprise security, privacy, and regulatory requirements, including HIPAA/PHI, ONC interoperability rules, and DoD/TRICARE data standards where applicable.
Ensure observability, data lineage, and end-to-end data protection for shared assets spanning pharmacy benefit, clinical EMR, home health operational, and military health domains on Snowflake, Databricks, and Azure data platforms.
Produce and maintain reference architectures, integration patterns, and design standards that guide delivery teams across all four segments.
Author architectural decision records (ADRs) capturing context, alternatives considered, and governing rationale for reuse.
Partner with segment-level product owners to decompose epics into executable user stories with architectural constraints and measurable NFRs.
Translate complex architectural and product decisions into narratives for PI planning rooms and executive briefings, maintaining alignment across distinct segment operating rhythms.

Required qualifications

Bachelor’s Degree in Computer Science, Information Systems, or a related field.
10+ years of progressive IT experience spanning product management, solution architecture, or a meaningful combination of both disciplines.
5+ years of solution architecture or senior product ownership experience within healthcare IT, including demonstrated delivery in regulated environments (HIPAA/PHI, HITECH); experience across payer, provider, pharmacy, or government health domains preferred.
Proven track record owning and prioritizing cross-functional product backlogs and roadmaps across multiple business lines or segments simultaneously, managing competing stakeholder demands at the executive level.
Hands-on architecture experience with Azure services including Azure API Management, Event Hub, Service Bus, Azure Data Factory, AKS, and Azure AD/Entra ID; working knowledge of Snowflake or Databricks data platform patterns.
Deep competency in API design and governance, event-driven architecture, and microservices patterns, including experience with FHIR R4 and HL7 interoperability standards in healthcare contexts.
Demonstrated ability to produce reference architectures, ADRs, and solution blueprints consumed by multiple engineering delivery teams.
Experience participating in and translating output from enterprise governance forums (ARB, TRB, MOR or equivalent) into actionable product and architecture direction.
Proficiency in agile and SAFe delivery models: backlog management, PI planning, iteration ceremonies, and dependency management across agile release trains.
Executive-level communication skills, including the ability to synthesize complex architectural and product trade-offs for senior and C-suite audiences.
Demonstrated experience incorporating AI/ML capabilities into product strategy and architectural design, including Generative AI use cases such as clinical document NLP, prior authorization automation, member-facing conversational AI, or care gap identification.
Working knowledge of LLM integration patterns including RAG, prompt engineering, knowledge management, and fine-tuning, with the ability to evaluate platform options (Azure OpenAI, Amazon Bedrock, Vertex AI) and make informed build/buy/integrate recommendations.
Depth in agent orchestration: planning loops, tool/function calling, multi-agent coordination, and human-in-the-loop override workflows, especially for clinically sensitive or compliance-gated outputs.
Familiarity with MLOps/LLMOps practices including model lifecycle governance, observability, evaluation frameworks, and cost/performance optimization at enterprise scale.
Understanding of enterprise AI guardrails, including responsible AI principles, bias mitigation, policy enforcement, and healthcare-specific regulatory considerations (FDA SaMD guidance, ONC AI framework).

Technologies you’ll work with

Azure API Management, Event Hub, Service Bus, Azure Data Factory, AKS, Azure AD/Entra ID
Snowflake, Databricks
FHIR R4, HL7
HIPAA, PHI, HITECH
Azure OpenAI, Amazon Bedrock, Vertex AI
RAG, SAFe, LLMOps
FDA SaMD, ONC AI framework
ARB, TRB, MOR

Benefits

Medical, dental and vision benefits
401(k) retirement savings plan
Time off including paid time off, company and personal holidays, paid parental and caregiver leave
Short-term and long-term disability
Life insurance
Bonus incentive plan eligibility

AI and agentic work focus

Incorporate AI/ML capabilities into product strategy and architectural design, including Generative AI use cases such as clinical document NLP, prior authorization automation, member-facing conversational AI, or care gap identification.
Apply LLM integration patterns including RAG, prompt engineering, knowledge management, and fine-tuning, including evaluation of Azure OpenAI, Amazon Bedrock, and Vertex AI for build/buy/integrate decisions.
Design agent orchestration with planning loops, tool/function calling, multi-agent coordination, and human-in-the-loop override workflows for clinically sensitive or compliance-gated outputs.
Support MLOps/LLMOps practices including model lifecycle governance, observability, evaluation frameworks, and enterprise-scale cost/performance optimization.
Operate within enterprise AI guardrails, including responsible AI principles, bias mitigation, policy enforcement, and healthcare-specific regulatory considerations such as FDA SaMD guidance and the ONC AI framework.

Weekly hours: 40

Pay range: $172,200 - $236,900 per year

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