Principal Product Owner / Architect

Humana is seeking a Principal Product Owner / Architect to connect cross-segment product strategy with solution architecture across Pharmacy, PCO, Home Solutions, and Humana Military. In this dual-mandate role, you will shape shared roadmaps, set architectural direction, and help enable integrated, interoperable health solutions across the care continuum.

This position is onsite in Tampa, FL and includes a salary range of USD 172,200 - 236,900 per year. The role requires at least 5 years of relevant experience and a Bachelor’s Degree in Computer Science, Information Systems, or a related field.

What you’ll own

• Define and own a unified cross-segment product roadmap that balances segment-specific priorities with shared platform investments, clearly communicating trade-offs to leadership.
• Establish and maintain reference architectures, design patterns, and integration standards applicable across the four CenterWell segments.
• Run cross-segment discovery, design workshops, and architecture reviews to surface shared needs, resolve competing priorities, and avoid duplicative build.
• Own and prioritize top-level product backlogs for shared platforms, partnering with segment product owners to decompose initiatives into delivery-ready user stories with acceptance criteria and non-functional requirements (NFRs).
• Define integration contracts, API standards, and domain boundaries for cross-segment data flows spanning pharmacy, clinical, home health, and military health domains.
• Lead architecture checkpoints and risk reviews for cross-segment initiatives and represent the combined product and architecture perspective in governance forums (ARB, TRB, MOR).
• Translate product vision into architectural runways and delivery-ready specifications engineering teams can execute immediately.
• Steward opportunities for component and pattern reuse across segments and build the case for platform consolidation when convergence creates lasting efficiency.
• Serve as the primary liaison between segment business leaders, engineering leads, EA Activation, security, and the enterprise CIO organization.
• Own and continuously evolve the shared platform product roadmap spanning Pharmacy, PCO, Home Solutions, and Humana Military.
• Act as the architectural decision-maker for cross-segment initiatives, including final arbitration on cross-segment feature scope and dependency sequencing.
• Ensure designs conform to enterprise security, privacy, and regulatory requirements, including HIPAA/PHI, ONC interoperability rules, and DoD/TRICARE data standards where applicable.
• Ensure observability, data lineage, and end-to-end data protection for shared assets spanning pharmacy benefit, clinical EMR, home health operational, and military health domains on Snowflake, Databricks, and Azure data platforms.
• Produce and maintain reference architectures, integration patterns, and design standards that guide delivery teams across all four segments.
• Author architectural decision records (ADRs) capturing context, alternatives considered, and governing rationale for reuse.
• Partner with segment-level product owners to decompose epics into executable user stories with architectural constraints and measurable NFRs.
• Translate complex architectural and product decisions into narratives for PI planning rooms and executive briefings, maintaining alignment across distinct segment operating rhythms.

Required qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or a related field.
• 10+ years of progressive IT experience spanning product management, solution architecture, or a meaningful combination of both disciplines.
• 5+ years of solution architecture or senior product ownership experience within healthcare IT, including demonstrated delivery in regulated environments (HIPAA/PHI, HITECH); experience across payer, provider, pharmacy, or government health domains preferred.
• Proven track record owning and prioritizing cross-functional product backlogs and roadmaps across multiple business lines or segments simultaneously, managing competing stakeholder demands at the executive level.
• Hands-on architecture experience with Azure services including Azure API Management, Event Hub, Service Bus, Azure Data Factory, AKS, and Azure AD/Entra ID; working knowledge of Snowflake or Databricks data platform patterns.
• Deep competency in API design and governance, event-driven architecture, and microservices patterns, including experience with FHIR R4 and HL7 interoperability standards in healthcare contexts.
• Demonstrated ability to produce reference architectures, ADRs, and solution blueprints consumed by multiple engineering delivery teams.
• Experience participating in and translating output from enterprise governance forums (ARB, TRB, MOR or equivalent) into actionable product and architecture direction.
• Proficiency in agile and SAFe delivery models: backlog management, PI planning, iteration ceremonies, and dependency management across agile release trains.
• Executive-level communication skills, including the ability to synthesize complex architectural and product trade-offs for senior and C-suite audiences.
• Demonstrated experience incorporating AI/ML capabilities into product strategy and architectural design, including Generative AI use cases such as clinical document NLP, prior authorization automation, member-facing conversational AI, or care gap identification.
• Working knowledge of LLM integration patterns including RAG, prompt engineering, knowledge management, and fine-tuning, with the ability to evaluate platform options (Azure OpenAI, Amazon Bedrock, Vertex AI) and make informed build/buy/integrate recommendations.
• Depth in agent orchestration: planning loops, tool/function calling, multi-agent coordination, and human-in-the-loop override workflows, especially for clinically sensitive or compliance-gated outputs.
• Familiarity with MLOps/LLMOps practices including model lifecycle governance, observability, evaluation frameworks, and cost/performance optimization at enterprise scale.
• Understanding of enterprise AI guardrails, including responsible AI principles, bias mitigation, policy enforcement, and healthcare-specific regulatory considerations (FDA SaMD guidance, ONC AI framework).

Technologies you’ll work with

• Azure API Management, Event Hub, Service Bus, Azure Data Factory, AKS, Azure AD/Entra ID
• Snowflake, Databricks
• FHIR R4, HL7
• HIPAA, PHI, HITECH
• Azure OpenAI, Amazon Bedrock, Vertex AI
• RAG, SAFe, LLMOps
• FDA SaMD, ONC AI framework
• ARB, TRB, MOR

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off including paid time off, company and personal holidays, paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance
• Bonus incentive plan eligibility

AI and agentic work focus

• Incorporate AI/ML capabilities into product strategy and architectural design, including Generative AI use cases such as clinical document NLP, prior authorization automation, member-facing conversational AI, or care gap identification.
• Apply LLM integration patterns including RAG, prompt engineering, knowledge management, and fine-tuning, including evaluation of Azure OpenAI, Amazon Bedrock, and Vertex AI for build/buy/integrate decisions.
• Design agent orchestration with planning loops, tool/function calling, multi-agent coordination, and human-in-the-loop override workflows for clinically sensitive or compliance-gated outputs.
• Support MLOps/LLMOps practices including model lifecycle governance, observability, evaluation frameworks, and enterprise-scale cost/performance optimization.
• Operate within enterprise AI guardrails, including responsible AI principles, bias mitigation, policy enforcement, and healthcare-specific regulatory considerations such as FDA SaMD guidance and the ONC AI framework.

Weekly hours: 40

Pay range: $172,200 - $236,900 per year