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Business Intelligence Manager

T-Mobile USA, Inc. Bellevue, WA

Bellevue, WA

Today

$90k - $186k/yr Full time Manager Ai Workflows Analytics

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Job Description

Own end-to-end product and analytics for T-Mobile’s procurement orchestration platform, Procurement Hub (powered by Zip), translating stakeholder requirements into workflows, reporting, and continuous improvements.

Responsibilities

Integrate procurement business requirements from multiple stakeholders into Procurement Hub (Zip) intake forms, approval workflows, and routing logic
Build and maintain dashboards that combine platform and procurement data to measure KPIs for senior leadership presentations
Generate insights from platform data and partner on strategies to improve user experience and platform performance
Act as product owner for Procurement Hub:
- Manage the product roadmap and prioritize enhancements by business value
- Evaluate Zip releases, including AI and automation capabilities
- Lead change management through testing, UAT, and user communications
Deliver analysis and recommendations to senior management via verbal and written communication
Provide tier-1 and tier-2 platform support
Manage user access and permissions and maintain audit-ready configuration documentation
Create training materials to support adoption
Perform other duties and projects as assigned by business management

Requirements

Bachelor’s Degree + 5 years of related work experience, or an advanced degree + 3 years of related experience
Acceptable areas of study include Business, Statistics, or similar field
2 to 4 years of product management or vendor management experience
Stakeholder management
Data analysis
Process improvement
Workflow and intake form configuration
Roadmap management

Technologies

Procurement Hub (Zip)
Zip

Preferred Qualifications

2 to 4 years of Procurement domain experience
Hands-on Zip experience, or experience with a similar procurement orchestration or intake platform
Change management experience, including testing, UAT, and user communications
Experience monitoring product or platform performance and driving reliability and quality improvements
AI and automation capabilities within enterprise platforms
Platform administration, including user access, permissions, and tier-1 and tier-2 support
Experience in reporting and data visualization
Audit-ready configuration documentation and training material development
At least 18 years of age
Legally authorized to work in the United States

Compensation

Base salary for Bellevue, WA: $116,500 - $157,600
Total Target Cash Earnings Opportunity: $103,040 - $185,840
National Base Pay Range: $89,600 - $161,600
Annual bonus or periodic sales incentive eligibility for regular, non-temporary roles (role-based)
Year-end bonus eligibility for corporate employees based on individual and/or company performance

Benefits

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service and home internet discounts
Pet insurance
Access to commuter and transit programs

Location and Work Model

Location: Bellevue, WA
Onsite: five days per week
Remote and hybrid work arrangements are not available
T-Mobile is unable to sponsor a work visa for this role

Travel and Compliance

Travel Required: No
DOT Regulated Position: No
Safety Sensitive Position: No

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