Business Intelligence Manager

Own end-to-end product and analytics for T-Mobile’s procurement orchestration platform, Procurement Hub (powered by Zip), translating stakeholder requirements into workflows, reporting, and continuous improvements.

Responsibilities

• Integrate procurement business requirements from multiple stakeholders into Procurement Hub (Zip) intake forms, approval workflows, and routing logic
• Build and maintain dashboards that combine platform and procurement data to measure KPIs for senior leadership presentations
• Generate insights from platform data and partner on strategies to improve user experience and platform performance
• Act as product owner for Procurement Hub:
  • Manage the product roadmap and prioritize enhancements by business value
  • Evaluate Zip releases, including AI and automation capabilities
  • Lead change management through testing, UAT, and user communications
• Deliver analysis and recommendations to senior management via verbal and written communication
• Provide tier-1 and tier-2 platform support
• Manage user access and permissions and maintain audit-ready configuration documentation
• Create training materials to support adoption
• Perform other duties and projects as assigned by business management

Requirements

• Bachelor’s Degree + 5 years of related work experience, or an advanced degree + 3 years of related experience
• Acceptable areas of study include Business, Statistics, or similar field
• 2 to 4 years of product management or vendor management experience
• Stakeholder management
• Data analysis
• Process improvement
• Workflow and intake form configuration
• Roadmap management

Technologies

• Procurement Hub (Zip)
• Zip

Preferred Qualifications

• 2 to 4 years of Procurement domain experience
• Hands-on Zip experience, or experience with a similar procurement orchestration or intake platform
• Change management experience, including testing, UAT, and user communications
• Experience monitoring product or platform performance and driving reliability and quality improvements
• AI and automation capabilities within enterprise platforms
• Platform administration, including user access, permissions, and tier-1 and tier-2 support
• Experience in reporting and data visualization
• Audit-ready configuration documentation and training material development
• At least 18 years of age
• Legally authorized to work in the United States

Compensation

• Base salary for Bellevue, WA: $116,500 - $157,600
• Total Target Cash Earnings Opportunity: $103,040 - $185,840
• National Base Pay Range: $89,600 - $161,600
• Annual bonus or periodic sales incentive eligibility for regular, non-temporary roles (role-based)
• Year-end bonus eligibility for corporate employees based on individual and/or company performance

Benefits

• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical, dental and vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service and home internet discounts
• Pet insurance
• Access to commuter and transit programs

Location and Work Model

• Location: Bellevue, WA
• Onsite: five days per week
• Remote and hybrid work arrangements are not available
• T-Mobile is unable to sponsor a work visa for this role

Travel and Compliance

• Travel Required: No
• DOT Regulated Position: No
• Safety Sensitive Position: No