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Product Manager, Ratings Platform & APIs

Fitch Solutions New York, NY

New York, NY

Today

$130k - $180k/yr Full time APIs Data Analytics Design

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Job Description

Product Manager for Fitch Ratings PRO platform and ratings APIs, based in New York with hybrid work options, accountable for planning, building, and delivering the flagship Ratings Data & Research platform and APIs, translating customer needs into a prioritized roadmap and guiding cross-functional execution.

Responsibilities

Own the roadmap, development, and ongoing stewardship of the flagship Ratings Data & Research platform and APIs.
Convert customer and stakeholder input into a prioritized roadmap with clear requirements and an executable plan that yields measurable outcomes.
Collaborate with Business Strategy, Engineering, Design, Customer Success, and Fitch Ratings teams to define problems, validate solutions, and ship high-quality platform and API enhancements.
Iterate based on usage analytics, client feedback, and operational performance metrics such as quality, timeliness, and reliability.
Lead discovery and craft product requirements including PRDs, epics, user stories, and acceptance criteria; manage trade-offs, align stakeholders, and drive delivery with cross-functional teams.
Define and monitor product KPIs (adoption, retention, revenue impact, data quality and timeliness, client satisfaction) and use them to steer iteration, release planning, and continuous improvement.
Increase business value through new product launches as well as enhancements and ongoing support of existing offerings via Fitch Ratings PRO.
Collaborate with other product managers to execute the overarching vision established by the Head of Product.
Set the strategic direction for the Fitch Ratings PRO platform and its ratings APIs.
Define OKRs and KPIs, shape a roadmap that balances client value, revenue impact, data quality, and technical feasibility, and maintain a transparent release plan.
Prioritize initiatives with clear rationale and documented trade-offs, weighing new capabilities against reducing technical debt.
Customer and Domain Discovery
- Apply knowledge of credit data and research to translate workflows into concrete product requirements.
- Conduct ongoing customer discovery (interviews, workflow walkthroughs, feedback sessions) and partner with Sales and Customer Success to validate needs before and after release.
- Advocate for the customer externally with clients and internally as the voice of the customer.
API Product Development
- Lead the full lifecycle of data products from conception through launch and continuous improvement.
- Consolidate requirements into initiatives and epics, sequence and prioritize them, and prepare them for engineering breakdown.
- Maintain focus on data quality, usability, governance, and scalability throughout.
Business-to-Technical Translation & Delivery
- Bridge business stakeholders and technical teams by translating needs into PRDs, epics, user stories, and acceptance criteria.
- Lead agile delivery including backlog management, sprint planning, refinement, and retrospectives.
- Manage capacity, dependencies, and delivery risk with Engineering and Data leadership.
Go-to-Market & Performance
- Support product launches, sales enablement, and market positioning.
- Track adoption, retention, revenue impact, data quality, and client satisfaction to guide iteration and improvement.
- Communicate product performance and roadmap health to stakeholders via Quarterly Business Reviews and other sessions; support clients through documentation, training, and enablement.

Requirements

Minimum 7 years in product management, ideally within financial services, financial information services, or FinTech.
Strong expertise in credit markets including market structure, workflows, client segments, and commercial dynamics.
Proven track record delivering initiatives from discovery to delivery with globally distributed cross-functional teams.
Experience in Agile environments using Jira, with iterative delivery.
Comfort collaborating with technical teams and a solid understanding of software development.
Awareness of where AI and ML add real value in data product contexts.
Excellent written and verbal communication with the ability to align and influence in a matrix organization.

Technologies

Jira
Figma
Make

Benefits

Hybrid work arrangement requiring three days in the office per week, depending on business line and location.
Culture of learning and mobility with dedicated trainings, leadership development, and mentorship programs.
Retirement planning and tuition reimbursement programs to support long-term goals.
Comprehensive healthcare offerings supporting physical, mental, financial, social, and occupational wellbeing.
Family-friendly policies including a generous global parental leave plan.
Inclusive, collaborative environment with Employee Resource Groups across the globe.
Paid volunteer days and matched donations with ample opportunities to contribute to the community.

What would make you stand out

Experience building or managing commercial products in credit.
Hands-on AI/ML applications such as intelligent search, LLM chatbots, or recommendation engines.
Experience spanning both platform and API capabilities, including website and API products.
Ability to rapidly prototype with tools such as Figma and Make.

For New York

Base pay range: $130,000 to $180,000 per year. Actual compensation is determined individually and may vary by education, experience, performance, and other factors; base pay is part of Fitch's total compensation package, which may include commissions, discretionary bonuses, long-term incentives, and other benefits.

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