Product Manager, Ratings Platform & APIs

Product Manager for Fitch Ratings PRO platform and ratings APIs, based in New York with hybrid work options, accountable for planning, building, and delivering the flagship Ratings Data & Research platform and APIs, translating customer needs into a prioritized roadmap and guiding cross-functional execution.

Responsibilities

• Own the roadmap, development, and ongoing stewardship of the flagship Ratings Data & Research platform and APIs.
• Convert customer and stakeholder input into a prioritized roadmap with clear requirements and an executable plan that yields measurable outcomes.
• Collaborate with Business Strategy, Engineering, Design, Customer Success, and Fitch Ratings teams to define problems, validate solutions, and ship high-quality platform and API enhancements.
• Iterate based on usage analytics, client feedback, and operational performance metrics such as quality, timeliness, and reliability.
• Lead discovery and craft product requirements including PRDs, epics, user stories, and acceptance criteria; manage trade-offs, align stakeholders, and drive delivery with cross-functional teams.
• Define and monitor product KPIs (adoption, retention, revenue impact, data quality and timeliness, client satisfaction) and use them to steer iteration, release planning, and continuous improvement.
• Increase business value through new product launches as well as enhancements and ongoing support of existing offerings via Fitch Ratings PRO.
• Collaborate with other product managers to execute the overarching vision established by the Head of Product.
• Set the strategic direction for the Fitch Ratings PRO platform and its ratings APIs.
• Define OKRs and KPIs, shape a roadmap that balances client value, revenue impact, data quality, and technical feasibility, and maintain a transparent release plan.
• Prioritize initiatives with clear rationale and documented trade-offs, weighing new capabilities against reducing technical debt.
• Customer and Domain Discovery
  • Apply knowledge of credit data and research to translate workflows into concrete product requirements.
  • Conduct ongoing customer discovery (interviews, workflow walkthroughs, feedback sessions) and partner with Sales and Customer Success to validate needs before and after release.
  • Advocate for the customer externally with clients and internally as the voice of the customer.
• API Product Development
  • Lead the full lifecycle of data products from conception through launch and continuous improvement.
  • Consolidate requirements into initiatives and epics, sequence and prioritize them, and prepare them for engineering breakdown.
  • Maintain focus on data quality, usability, governance, and scalability throughout.
• Business-to-Technical Translation & Delivery
  • Bridge business stakeholders and technical teams by translating needs into PRDs, epics, user stories, and acceptance criteria.
  • Lead agile delivery including backlog management, sprint planning, refinement, and retrospectives.
  • Manage capacity, dependencies, and delivery risk with Engineering and Data leadership.
• Go-to-Market & Performance
  • Support product launches, sales enablement, and market positioning.
  • Track adoption, retention, revenue impact, data quality, and client satisfaction to guide iteration and improvement.
  • Communicate product performance and roadmap health to stakeholders via Quarterly Business Reviews and other sessions; support clients through documentation, training, and enablement.

Requirements

• Minimum 7 years in product management, ideally within financial services, financial information services, or FinTech.
• Strong expertise in credit markets including market structure, workflows, client segments, and commercial dynamics.
• Proven track record delivering initiatives from discovery to delivery with globally distributed cross-functional teams.
• Experience in Agile environments using Jira, with iterative delivery.
• Comfort collaborating with technical teams and a solid understanding of software development.
• Awareness of where AI and ML add real value in data product contexts.
• Excellent written and verbal communication with the ability to align and influence in a matrix organization.

Technologies

• Jira
• Figma
• Make

Benefits

• Hybrid work arrangement requiring three days in the office per week, depending on business line and location.
• Culture of learning and mobility with dedicated trainings, leadership development, and mentorship programs.
• Retirement planning and tuition reimbursement programs to support long-term goals.
• Comprehensive healthcare offerings supporting physical, mental, financial, social, and occupational wellbeing.
• Family-friendly policies including a generous global parental leave plan.
• Inclusive, collaborative environment with Employee Resource Groups across the globe.
• Paid volunteer days and matched donations with ample opportunities to contribute to the community.

What would make you stand out

• Experience building or managing commercial products in credit.
• Hands-on AI/ML applications such as intelligent search, LLM chatbots, or recommendation engines.
• Experience spanning both platform and API capabilities, including website and API products.
• Ability to rapidly prototype with tools such as Figma and Make.

For New York

• Base pay range: $130,000 to $180,000 per year. Actual compensation is determined individually and may vary by education, experience, performance, and other factors; base pay is part of Fitch's total compensation package, which may include commissions, discretionary bonuses, long-term incentives, and other benefits.