Risk & Control Product Jobs

1 job found

Today

Senior Manager - Digital Product Ops

American Express Phoenix, AZ

Phoenix, AZ

Today

$123k - $215k/yr Full time Manager Senior Enterprise Risk Management

Apply Now

Job Description

American Express is hiring a Senior Manager - Digital Product Ops in Phoenix, AZ (onsite) to lead Digital Product Operations for Global Loyalty & Benefits Risk & Control transformation using the RCSA framework.

Responsibilities

Drive transformation of the Risk & Control framework for Global Loyalty & Benefits
Apply the Risk & Control Self-Assessment (RCSA) framework recently implemented at Amex
Partner with internal product and engineering teams to identify and assess inherent risks in the platform
Design, implement, and document controls that mitigate identified risks
Serve as a liaison between the Control Management organization, Operational Risk Management, and internal teams across a large and complex organization
Build and foster a culture of ownership and accountability alongside product and engineering teams
Support the build out of platform controls tied to Global Loyalty & Benefits
Demonstrate ownership and accountability for the controls you help establish
Support controls testing and auditing for Global Loyalty & Benefits across the Offers, Benefits, and Rewards customer-facing journeys

Requirements

5+ years of experience working on and/or with risk and control frameworks (PRSA, RCSA)
Basic technical understanding of Loyalty applications
Ability to establish and maintain effective working relationships with all organizational levels, including external partners
Familiarity with Agile and scrum software development methodologies
Excellent communication and collaboration skills for consulting with stakeholders and defining requirements
Strong problem solving, project management, and analytical skills; ability to prioritize and complete tasks
High degree of personal organization
Demonstrates individual initiative, proactiveness, and personal accountability
Bachelor’s Degree required (or comparable experience) in Business or Computer Science disciplines (preferred)
Familiarity with Jira, Rally, Confluence, Archer, and ServiceNow (preferred)

Tech stack

Risk and Control Self-Assessment (RCSA)
PRSA
Agile, Scrum
Jira, Rally, Confluence
Archer, ServiceNow

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through the Healthy Minds program
Career development and training opportunities

Location: Phoenix, AZ (onsite)

Salary range: USD 123,000 - 215,250 per year

View full job page →

Get Risk & Control Product Jobs alerts

New Risk & Control Product Jobs, daily.