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Partner Manager, Product Operations

Compass Seattle, WA

Seattle, WA

Today

$113k - $126k/yr Full time Manager Management Partner Management

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Job Description

Compass is hiring a Partner Manager, Product Operations in Seattle, WA (onsite) to lead strategic relationship management and drive renewals across MLS data and association form integrations.

Responsibilities

Act as the primary strategic point of contact for Real Estate Associations, MLS partners, and 3P integrated platforms.
Set up operational reviews and feedback channels with partner executive teams to assess relationship health and partner satisfaction.
Serve as an internal advocate for partner requirements, aligning partner needs with Product, Engineering, and Compliance stakeholders.
Own the end-to-end renewal lifecycle for:
- MLS data licensing
- Association form integration agreements
Partner with the Industry Relations Team for licensing and procurement to align pricing structures, contract terms, and spend approvals ahead of renewal windows.
Partner with the Vendor Management Office (led by Product Operations) to optimize vendor spend, identify cost synergies, and support product department budget governance.
Monitor partnership risk indicators to reduce churn, resolve compliance bottlenecks, and maintain uninterrupted service for end users.
Collaborate with the Forms & Compliance Integration operational team on form updates, administrative tooling friction, and MLS data audit requirements.
Support partner-related initiatives with Product, Product Marketing, and Engineering teams.
Define KPIs and scorecards to track partner ROI and integration efficiency.

Requirements

5+ years of experience in Partner Management, Account Management, Partner Success, or Business Development within PropTech, SaaS, or Real Estate Technology platforms.
Strong understanding of MLS data structures, REALTOR® association dynamics, and real estate form software (e.g., ZipForms, DocuSign, Dotloop, Glide, etc.).
Proven experience managing key accounts, driving complex contract renewals, and coordinating across multiple stakeholders.
Demonstrated ownership, thoroughness, proactivity, and ability to deliver cross-functional outcomes.
Ability to translate technical and operational needs between external partners and internal Product and Engineering teams.
Exceptional written, verbal, and presentation skills, including presenting to Product leadership.

Technologies

MLS data structures
ZipForms
DocuSign
Dotloop
Glide

Benefits

Participation in incentive programs (eligible cash, equity, or commissions).
Paid vacation, holidays, sick time, parental leave, and recharge leave.
Medical, tele-health, dental, and vision benefits.
401(k) plan.
Flexible spending accounts (FSAs).
Commuter program.
Life and disability insurance.
Maven (support system for new parents).
Carrot (fertility benefits).
UrbanSitter (caregiver referral network).
Employee Assistance Program.
Pet insurance.
Bonuses and restricted stock units may be provided as part of the compensation package, alongside a full range of benefits.
Minimum wage for the position will always be met.

Compensation

Base pay range: $113,000-$126,000 annually.
Base pay offered may vary based on job-related knowledge, skills, and experience.
Base pay is based on market location.

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