Partner Manager, Product Operations

Compass is hiring a Partner Manager, Product Operations in Seattle, WA (onsite) to lead strategic relationship management and drive renewals across MLS data and association form integrations.

Responsibilities

• Act as the primary strategic point of contact for Real Estate Associations, MLS partners, and 3P integrated platforms.
• Set up operational reviews and feedback channels with partner executive teams to assess relationship health and partner satisfaction.
• Serve as an internal advocate for partner requirements, aligning partner needs with Product, Engineering, and Compliance stakeholders.
• Own the end-to-end renewal lifecycle for:
  • MLS data licensing
  • Association form integration agreements
• Partner with the Industry Relations Team for licensing and procurement to align pricing structures, contract terms, and spend approvals ahead of renewal windows.
• Partner with the Vendor Management Office (led by Product Operations) to optimize vendor spend, identify cost synergies, and support product department budget governance.
• Monitor partnership risk indicators to reduce churn, resolve compliance bottlenecks, and maintain uninterrupted service for end users.
• Collaborate with the Forms & Compliance Integration operational team on form updates, administrative tooling friction, and MLS data audit requirements.
• Support partner-related initiatives with Product, Product Marketing, and Engineering teams.
• Define KPIs and scorecards to track partner ROI and integration efficiency.

Requirements

• 5+ years of experience in Partner Management, Account Management, Partner Success, or Business Development within PropTech, SaaS, or Real Estate Technology platforms.
• Strong understanding of MLS data structures, REALTOR® association dynamics, and real estate form software (e.g., ZipForms, DocuSign, Dotloop, Glide, etc.).
• Proven experience managing key accounts, driving complex contract renewals, and coordinating across multiple stakeholders.
• Demonstrated ownership, thoroughness, proactivity, and ability to deliver cross-functional outcomes.
• Ability to translate technical and operational needs between external partners and internal Product and Engineering teams.
• Exceptional written, verbal, and presentation skills, including presenting to Product leadership.

Technologies

• MLS data structures
• ZipForms
• DocuSign
• Dotloop
• Glide

Benefits

• Participation in incentive programs (eligible cash, equity, or commissions).
• Paid vacation, holidays, sick time, parental leave, and recharge leave.
• Medical, tele-health, dental, and vision benefits.
• 401(k) plan.
• Flexible spending accounts (FSAs).
• Commuter program.
• Life and disability insurance.
• Maven (support system for new parents).
• Carrot (fertility benefits).
• UrbanSitter (caregiver referral network).
• Employee Assistance Program.
• Pet insurance.
• Bonuses and restricted stock units may be provided as part of the compensation package, alongside a full range of benefits.
• Minimum wage for the position will always be met.

Compensation

• Base pay range: $113,000-$126,000 annually.
• Base pay offered may vary based on job-related knowledge, skills, and experience.
• Base pay is based on market location.