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Production Product Owner/Scrum Master

Base-2 Solutions Bethesda, MD

Bethesda, MD

Today

Full time Agile Product Owner Cloud Native DevOps

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Job Description

Base-2 Solutions is seeking a TS/SCI-cleared Production Product Owner/Scrum Master to support the DIA-NDOC DOMEX Technology Platform (DTP) within a long-running program focused on mission-critical modernization. The role emphasizes production-environment maintenance, operational sustainment, and improving data quality through structured Agile delivery and cross-team coordination. Most work is performed on-site in Bethesda, MD, supporting production operations alongside a collaborative technical team.

What you will do

Serve as the Product Owner, partnering with the Lead Systems Engineer, Release Train Engineer, and government leads to break down high-priority roadmap requirements into solutions that can be delivered.
Own and prioritize the team backlog, ensuring timely attention to incidents, defects, preventive maintenance, technical debt, data-quality remediation, security findings, and planned operational enhancements.
Maintain a Production Team backlog focused on production-environment sustainment, operational enhancements, data-quality improvement, and technical debt.
Convert operational needs, incidents, stakeholder requests, and data-quality findings into epics, user stories, acceptance criteria, and sprint-ready work.
Coordinate backlog priorities to balance urgent production-support needs with scheduled maintenance, preventive actions, security remediation, and reliability improvements.
Facilitate Production Team Agile ceremonies: backlog refinement, sprint planning, daily scrums, sprint reviews, and retrospectives.
Track production incidents and recurring defects, ensuring root-cause corrective actions are prioritized, assigned, and completed.
Coordinate data-quality remediation from intake through validation, prioritization, status reporting, and closure verification.
Identify and manage dependencies across the Production Team, application-development teams, Platform Team, CI/CD Team, infrastructure/OS team, database team, cybersecurity personnel, and data owners.
Remove impediments impacting Production, Platform, and CI/CD teams, escalating cross-team dependencies, decisions, resource constraints, and operational risks as needed.
Lead and facilitate SAFe ceremonies including Sprint Planning, Sprint Reviews (with demos), Sprint Retrospective, and PI Planning.
Coach teams on Agile and Scrum principles with a focus on continuous improvement.

Required qualifications

Meet applicable education and prior relevant experience pathway in the equivalency section.
Experience managing and prioritizing a backlog that includes production incidents and operational defects, preventive maintenance and technical debt, environment changes and release-support activities, data-quality remediation and validation, monitoring, and vulnerability remediation.
Experience with production operations and support processes, including incident management, problem management, root-cause analysis, change management, release coordination, service restoration, and post-incident corrective actions.
Familiarity with data-quality management concepts such as data validation, completeness, accuracy, timeliness, consistency, reconciliation, defect tracking, and remediation workflows.
Ability to translate operational needs into epics, features, user stories, acceptance criteria, priorities, and definitions of done.
Experience facilitating Agile ceremonies: backlog refinement, sprint planning, daily scrums, sprint reviews, retrospectives, and cross-team dependency discussions.
Ability to coordinate effectively with developers, production support personnel, the Platform Team, the CI/CD Team, infrastructure teams, cybersecurity personnel, data owners, and mission stakeholders.
Strong facilitation, prioritization, stakeholder management, written communication, and organizational skills.
Active Top Secret/SCI. Top Secret/SCI required to start, and the selected candidate must obtain a CI polygraph after start.
U.S. citizenship is required.

Technologies

Kubernetes
Elastic
Redis
CI/CD
GitOps

Education and experience equivalency

BS in Engineering, Computer Science, Systems Engineering, or related field with 12+ years of prior relevant experience.
Masters with 10+ years of prior relevant experience.

Benefits

Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
Employee referral bonuses up to $10,000 per hired referral.
Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).
100% company-paid medical premiums for employees and eligible dependents; plan options include CareFirst, Kaiser, and UnitedHealthcare with PPO, POS, HMO, and HSA-compatible plans.
100% company-paid dental premiums for employees and eligible dependents.
100% company-paid vision premiums for employees and eligible dependents.
100% company-paid premiums for short-term disability and long-term disability.
100% company-paid premiums for AD&D.
100% company-paid life insurance up to $200,000.
401(k) with immediate vesting: 4% company match plus 4% non-elective company contribution (8% total); pre-tax and Roth options.
Up to 20 days of flexible paid time off (PTO) and 11 paid floating holidays.
Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).

Preferred qualifications

Experience serving as a Scrum Master for multiple technical teams or a team-of-teams delivery structure.
Familiarity with Kubernetes, Elastic, Redis, CI/CD tooling, GitOps, infrastructure automation, or cloud-native application operations.
Experience with observability tools and practices, including dashboards, metrics, logs, alerting, service-level indicators, and service-level objectives.
Experience with data-governance, data-quality, master-data, ETL/ELT, data reconciliation, or data lineage activities.
Experience coordinating incident response, change advisory processes, release readiness, and operational readiness reviews.
Product Owner and/or Scrum Master certification (examples listed): CSPO, PSPO, CSM, PSM, SAFe Product Owner/Product Manager, SAFe Scrum Master, or equivalent demonstrated experience.

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