Production Product Owner/Scrum Master

Base-2 Solutions is seeking a TS/SCI-cleared Production Product Owner/Scrum Master to support the DIA-NDOC DOMEX Technology Platform (DTP) within a long-running program focused on mission-critical modernization. The role emphasizes production-environment maintenance, operational sustainment, and improving data quality through structured Agile delivery and cross-team coordination. Most work is performed on-site in Bethesda, MD, supporting production operations alongside a collaborative technical team.

What you will do

• Serve as the Product Owner, partnering with the Lead Systems Engineer, Release Train Engineer, and government leads to break down high-priority roadmap requirements into solutions that can be delivered.
• Own and prioritize the team backlog, ensuring timely attention to incidents, defects, preventive maintenance, technical debt, data-quality remediation, security findings, and planned operational enhancements.
• Maintain a Production Team backlog focused on production-environment sustainment, operational enhancements, data-quality improvement, and technical debt.
• Convert operational needs, incidents, stakeholder requests, and data-quality findings into epics, user stories, acceptance criteria, and sprint-ready work.
• Coordinate backlog priorities to balance urgent production-support needs with scheduled maintenance, preventive actions, security remediation, and reliability improvements.
• Facilitate Production Team Agile ceremonies: backlog refinement, sprint planning, daily scrums, sprint reviews, and retrospectives.
• Track production incidents and recurring defects, ensuring root-cause corrective actions are prioritized, assigned, and completed.
• Coordinate data-quality remediation from intake through validation, prioritization, status reporting, and closure verification.
• Identify and manage dependencies across the Production Team, application-development teams, Platform Team, CI/CD Team, infrastructure/OS team, database team, cybersecurity personnel, and data owners.
• Remove impediments impacting Production, Platform, and CI/CD teams, escalating cross-team dependencies, decisions, resource constraints, and operational risks as needed.
• Lead and facilitate SAFe ceremonies including Sprint Planning, Sprint Reviews (with demos), Sprint Retrospective, and PI Planning.
• Coach teams on Agile and Scrum principles with a focus on continuous improvement.

Required qualifications

• Meet applicable education and prior relevant experience pathway in the equivalency section.
• Experience managing and prioritizing a backlog that includes production incidents and operational defects, preventive maintenance and technical debt, environment changes and release-support activities, data-quality remediation and validation, monitoring, and vulnerability remediation.
• Experience with production operations and support processes, including incident management, problem management, root-cause analysis, change management, release coordination, service restoration, and post-incident corrective actions.
• Familiarity with data-quality management concepts such as data validation, completeness, accuracy, timeliness, consistency, reconciliation, defect tracking, and remediation workflows.
• Ability to translate operational needs into epics, features, user stories, acceptance criteria, priorities, and definitions of done.
• Experience facilitating Agile ceremonies: backlog refinement, sprint planning, daily scrums, sprint reviews, retrospectives, and cross-team dependency discussions.
• Ability to coordinate effectively with developers, production support personnel, the Platform Team, the CI/CD Team, infrastructure teams, cybersecurity personnel, data owners, and mission stakeholders.
• Strong facilitation, prioritization, stakeholder management, written communication, and organizational skills.
• Active Top Secret/SCI. Top Secret/SCI required to start, and the selected candidate must obtain a CI polygraph after start.
• U.S. citizenship is required.

Technologies

• Kubernetes
• Elastic
• Redis
• CI/CD
• GitOps

Education and experience equivalency

• BS in Engineering, Computer Science, Systems Engineering, or related field with 12+ years of prior relevant experience.
• Masters with 10+ years of prior relevant experience.

Benefits

• Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
• Employee referral bonuses up to $10,000 per hired referral.
• Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).
• 100% company-paid medical premiums for employees and eligible dependents; plan options include CareFirst, Kaiser, and UnitedHealthcare with PPO, POS, HMO, and HSA-compatible plans.
• 100% company-paid dental premiums for employees and eligible dependents.
• 100% company-paid vision premiums for employees and eligible dependents.
• 100% company-paid premiums for short-term disability and long-term disability.
• 100% company-paid premiums for AD&D.
• 100% company-paid life insurance up to $200,000.
• 401(k) with immediate vesting: 4% company match plus 4% non-elective company contribution (8% total); pre-tax and Roth options.
• Up to 20 days of flexible paid time off (PTO) and 11 paid floating holidays.
• Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).

Preferred qualifications

• Experience serving as a Scrum Master for multiple technical teams or a team-of-teams delivery structure.
• Familiarity with Kubernetes, Elastic, Redis, CI/CD tooling, GitOps, infrastructure automation, or cloud-native application operations.
• Experience with observability tools and practices, including dashboards, metrics, logs, alerting, service-level indicators, and service-level objectives.
• Experience with data-governance, data-quality, master-data, ETL/ELT, data reconciliation, or data lineage activities.
• Experience coordinating incident response, change advisory processes, release readiness, and operational readiness reviews.
• Product Owner and/or Scrum Master certification (examples listed): CSPO, PSPO, CSM, PSM, SAFe Product Owner/Product Manager, SAFe Scrum Master, or equivalent demonstrated experience.