Six Sigma Product Jobs

1 job found

2mo ago

Product Operations Specialist (Starlink Product Growth)

SpaceX Hawthorne, CA

Hawthorne, CA

2mo ago Closed

$80k - $100k/yr Full time Analytics Business Analytics Business Intelligence

This position is no longer accepting applications (closed Jun 21, 2026).

Job Description

Product Operations Specialist for Starlink Product Growth at SpaceX identifies process improvements, coordinates cross-functional teams, and drives initiatives to enhance customer experience and streamline operations.

Responsibilities

Utilizes the Algorithm approach to optimize workflows by challenging requirements, removing redundant steps, and simplifying procedures to improve cross-team and customer-facing processes
Enhances operational standards through formal process improvement methods
Creates, updates, and maintains documentation to support organizational process enhancements
Establishes data management workflows and enhancements to reduce administrative overhead for a growing consumer base
Designs strategies and solutions for internal customers with clear, multi-party communication
Works with software development, sales, finance, fulfillment, and enterprise account management to clarify and simplify cross-team handoffs
Develops and maintains tools to communicate schedules, identify critical paths and dependencies, and track progress toward customer operation goals
Identifies system gaps and leads the implementation of enhancements, automations, and simple fixes to improve internal interfaces
Regularly shares project status, milestones, and roadmaps with stakeholders
Manages multiple concurrent projects, providing status updates and risk indicators to senior leadership

Requirements

Bachelor's degree or 4+ years of experience in customer operations, supply chain, production, technology, consulting, or manufacturing
1+ years of experience using Excel, SQL, and/or business intelligence tools (Tableau, Power BI, etc.) for data analysis, including projects or internships

Technologies

Excel
SQL
Tableau
PowerBI
Outlook
PowerPoint
Word
Six Sigma

Benefits

Long-term incentives such as stock, stock options, or long-term cash awards
Potential discretionary bonuses
Employee Stock Purchase Plan with discounted stock purchases
Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Short- and long-term disability insurance
Life insurance
Paid parental leave
Three weeks of paid vacation
Ten or more paid holidays per year
Paid sick leave
Various other discounts and perks

Preferred Skills and Experience

Extensive experience with tools and systems used to manage Starlink consumer customers
Significant technical knowledge of Starlink in at least one key area (examples: satellites, ground network, business operations, user terminals)
Ability to synthesize multiple distinct requirements into smart solutions, products, or features
Strong written and verbal communication with both internal and external stakeholders
Experience with a high-volume consumer product
Understanding of root cause analysis
Proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word)
Experience applying Six Sigma or other lean concepts
Experience managing complex projects with schedule dependencies, risks, and conflicts
Excellent troubleshooting and problem-solving skills

Additional Requirements

Must be available to work extended hours and/or weekends to support critical milestones or operations shifts
Some travel to SpaceX sites may be required
Must be able to work at SpaceX Hawthorne, CA office

ITAR Requirements

To comply with U.S. Government export regulations, applicants must be a U.S. citizen or national, a U.S. lawful permanent resident (green card holder), a refugee under 8 U.S.C. § 1157, or an asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

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