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Firearms Industry Product & Operations Specialist

MAS Defense LLC Charlotte, NC

Charlotte, NC

Today

$40k - $50k/yr Full time Aerospace & Defense Sales Business Development Defense Industry

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Job Description

MAS Defense LLC is hiring a hands-on Firearms Industry Operations Specialist for an on-site role in Charlotte, NC, combining warehouse work, light assembly, and customer support with computer-based tasks.

Responsibilities

Receive, organize, count, and maintain inventory
Pick, pack, and prepare customer orders for shipment
Support shipping and receiving, inventory counts, and warehouse organization
Complete small barreled upper assembly/builds and other light product assembly
Work with common firearm platforms and components including AR-15, AR-10, Glock-style, and related parts
Use Microsoft Excel for inventory tracking, product information, reporting, and other business tasks
Operate within order management, shipping, and e-commerce systems
Answer customer phone calls and emails professionally and efficiently
Assist customers with product, compatibility, and order-related questions
Maintain accurate inventory and product information
Troubleshoot day-to-day operational issues and assist other team members as needed
Maintain a clean, organized, and safety-conscious work environment

Requirements

Previous firearms-industry experience is strongly preferred
Strong knowledge of firearms, firearm components, and accessories
AR-15 platform knowledge and familiarity with parts and assembly are highly preferred
AR-10 and Glock platform knowledge is a plus
Comfortable performing light mechanical and assembly work using basic tools
Experience with inventory, shipping/receiving, e-commerce, warehouse operations, or order fulfillment is preferred
Comfortable using computers and Microsoft Excel
Strong attention to detail and organizational skills
Professional written and verbal communication skills
Comfortable communicating with customers by phone and email
Able to work efficiently in a fast-paced environment and manage changing priorities throughout the day
Self-motivated and able to work independently without constant direction
Reliable, organized, and willing to assist wherever needed

Schedule & Location

Full-Time, On-Site
Monday–Friday, 9:00 AM–5:00 PM
Charlotte, NC
Work location: In person

Pay

$40,000.00 - $50,000.00 per year

Minimum Experience

Microsoft Excel: 2 years (Required)
Computer literacy: 2 years (Required)

Application Questions

On a scale of 1 through 10 (10 being the most) what would you rate your AR-15 knowledge?
Are you willing to work in a fast pace warehouse environment Monday - Friday 8am to 5pm?

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