Firearms Industry Product & Operations Specialist

MAS Defense LLC is hiring a hands-on Firearms Industry Operations Specialist for an on-site role in Charlotte, NC, combining warehouse work, light assembly, and customer support with computer-based tasks.

Responsibilities

• Receive, organize, count, and maintain inventory
• Pick, pack, and prepare customer orders for shipment
• Support shipping and receiving, inventory counts, and warehouse organization
• Complete small barreled upper assembly/builds and other light product assembly
• Work with common firearm platforms and components including AR-15, AR-10, Glock-style, and related parts
• Use Microsoft Excel for inventory tracking, product information, reporting, and other business tasks
• Operate within order management, shipping, and e-commerce systems
• Answer customer phone calls and emails professionally and efficiently
• Assist customers with product, compatibility, and order-related questions
• Maintain accurate inventory and product information
• Troubleshoot day-to-day operational issues and assist other team members as needed
• Maintain a clean, organized, and safety-conscious work environment

Requirements

• Previous firearms-industry experience is strongly preferred
• Strong knowledge of firearms, firearm components, and accessories
• AR-15 platform knowledge and familiarity with parts and assembly are highly preferred
• AR-10 and Glock platform knowledge is a plus
• Comfortable performing light mechanical and assembly work using basic tools
• Experience with inventory, shipping/receiving, e-commerce, warehouse operations, or order fulfillment is preferred
• Comfortable using computers and Microsoft Excel
• Strong attention to detail and organizational skills
• Professional written and verbal communication skills
• Comfortable communicating with customers by phone and email
• Able to work efficiently in a fast-paced environment and manage changing priorities throughout the day
• Self-motivated and able to work independently without constant direction
• Reliable, organized, and willing to assist wherever needed

Schedule & Location

• Full-Time, On-Site
• Monday–Friday, 9:00 AM–5:00 PM
• Charlotte, NC
• Work location: In person

Pay

• $40,000.00 - $50,000.00 per year

Minimum Experience

• Microsoft Excel: 2 years (Required)
• Computer literacy: 2 years (Required)

Application Questions

• On a scale of 1 through 10 (10 being the most) what would you rate your AR-15 knowledge?
• Are you willing to work in a fast pace warehouse environment Monday - Friday 8am to 5pm?