Brokerage Operations Product Jobs

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Senior Product Owner - Digital Ops (all genders)

Lufthansa Technik Component Services LLC. Uniondale, OK

Uniondale, OK

Today

$30 - $65/hr Full time Senior Brokerage Operations Customer Experience

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Job Description

Join Lufthansa Technik Component Services LLC as a Senior Product Owner focused on Digital Ops for efficient US import operations related to customs brokerage.

Responsibilities

Serve as a central point of contact for feedback from Customers, Importers of Record, and Brokers
Handle Customer Complaints and provide general status updates independently
Manage and coordinate responses to disruptions impacting operations
Take ownership of operational clarifications and coordinate solutions across the involved stakeholders
Steer and oversee clarifications connected to outside brokerage services for US Imports
Support internal operational requests, including from the Warehouse Department and Transportation Department
Collaborate with process managers and other departments to address complaints and drive required improvements
Provide analysis and recommendations where applicable (examples: Scrap Report, Data overviews)
Support record keeping of entry documents
Perform all other duties as assigned or required

Requirements

High school diploma/GED
3+ years of professional experience (desirable: +3 years)
Import or Export compliance experience (desirable)
Fluency in English required
German language desirable
Desired knowledge in: Aviation Logistics, Transportation, Import/Export, Supply Chain, Analysis, Customer Service
Warehouse operations background desirable
Freight forwarding background desirable
Excellent knowledge and expert use of: Excel, Word, Access, PowerPoint, Visio
Knowledge of SAP R/3 or other ERP system desirable
Excellent use of email, internet, and other computer tools
Excellent communication skills
Excellent problem solving
Excellent responsibility
Excellent teamwork
Willingness to travel
Ability to manage constant time pressure
Must possess a legal work permit in the U.S.
CV/Resume required

Tools & Technologies

English, German
Excel, Word, Access, PowerPoint, Visio
SAP R/3, ERP
Email, internet

Location & Employment

Uniondale, NY (onsite)
Tulsa, OK (onsite)
Employment level: Direct entry
Function: Logistics / Materials Management
Working time: Full time

Compensation

$30.51 - $65.62 USD per hour
Note: salary range applies ONLY to locations within the U.S. where pay transparency laws require disclosure

Benefits

Flight privileges
15-20 Vacation Days
401k plan
Commuter Benefits
Education
Employee Assistance Program
Family Policy
Flex Holidays
Healthcare
Life Insurance
Long Disability
Short Disability
Up to 60 Sick Days

Travel

Willingness to travel

Application Timeline

Publishing date: 07-20-2026
Application deadline: 08-17-2026

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