Scrum Master / Product Owner

ICF is seeking a Scrum Master / Product Owner to guide the delivery lifecycle of digital IT capabilities within a federal technology program. This role is responsible for sprint execution, backlog readiness, and release governance, while coordinating closely with engineering, security, enterprise architecture, and client stakeholders.

What you’ll do

• Facilitate Agile and Scrum ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives, supporting a culture of accountability and continuous improvement.
• Own and maintain the product backlog, including story creation, refinement, prioritization, and defining acceptance criteria, ensuring client priorities are reflected and the backlog is always ready for sprint intake.
• Manage the CIO and COR approval workflow by ensuring business cases, project plans, governance mechanisms, and stakeholder commitments are in place before development begins for new capabilities.
• Govern the release process by coordinating deployments, drafting release notes, preparing release notifications, and ensuring stakeholders have the information required for go-live activities.
• Track and report sprint delivery metrics and defect KPIs, using performance data to surface delivery risks, quality trends, and process improvement opportunities.
• Coordinate with cybersecurity, data, and enterprise architecture teams so application designs, integrations, and workflows meet security and architecture standards prior to development.
• Support unit, integration, regression, and user acceptance testing planning and execution, working with engineers to ensure test coverage is adequate before release.
• Identify and escalate technical debt, performance issues, and process gaps, and collaborate with engineering leads to incorporate remediation into the backlog and delivery planning.
• Prepare and deliver sprint reports, demo presentations, and stakeholder updates that clearly communicate progress, risks, and decisions to technical and non-technical audiences.
• Develop and maintain user-facing guides, training materials, and product documentation to support onboarding and ongoing operations.

Qualifications

• Bachelor’s degree or equivalent
• 5+ years of experience in product management, Scrum delivery, or Agile program management in IT environments
• 3+ years supporting federal IT programs, including experience navigating government approval and governance workflows
• Active Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or equivalent Agile certification
• 2+ years working in DevSecOps delivery environments, including CI/CD pipelines and secure coding practices
• U.S. Citizenship required due to federal contract requirements
• Ability to obtain and maintain a Public Trust background investigation
• Must reside in the US, be authorized to work in the US, and work must be performed in the US

Location and work setup

• Washington, DC (remote)
• Remote-friendly with occasional onsite requirements in the Washington, DC Metro area

Tools and technologies

• CI/CD pipelines
• Jira
• ServiceNow
• Azure DevOps
• DevSecOps

Preferred qualifications

• Experience supporting federal IT programs in HHS, NIH, FDA, or other health-focused agencies
• Familiarity with federal IT governance requirements, including CIO and COR approval workflows for digital product development
• Experience with ITSM platforms and Agile tooling such as Jira, ServiceNow, or Azure DevOps
• SAFe certification or experience delivering within a scaled Agile framework
• Familiarity with NIST 800-53, FedRAMP, or Zero Trust architecture requirements as they relate to product delivery

AI usage policy

ICF does not permit the use of artificial intelligence (AI) tools to generate or assist with responses during interviews, whether in-person or virtual. Candidates who need an accommodation involving AI use should contact [email protected] in advance.

Compensation

• Pay range (full-time): $89,261 - $183,610 per year
• DC Remote Office (DC99)