Product Jobs in Binghamton, NY

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Senior Product Manager

Core America Binghamton, NY

Binghamton, NY

Today

$40+/hr Full time Senior Product Management Product Manager

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Job Description

Core America is seeking a Senior Product Manager to shape product decisions and drive execution, adoption, and continuous improvement across its product portfolio.

Responsibilities

Own the product roadmap and keep it aligned with Core America’s strategy, customer needs, software revenue goals, and technical capabilities.
Lead discovery with customers, prospects, consultants, and internal teams including sales, support, and customer success.
Translate customer problems and strategic priorities into requirements, measurable outcomes, and release plans.
Prioritize initiatives using customer value, business impact, effort, risk, and technical feasibility.
Communicate roadmap choices and trade-offs, including what will not be built and why.
Balance near-term customer needs with long-term platform health across scalability, security, data integrity, and usability.
Learn how facility management and cleaning operations work and represent the customer’s perspective in product decisions.
Partner with customers, subject-matter experts, and engineers to design, test, and launch AI-powered features.
Measure product success via adoption, customer satisfaction, retention, support demand, and software revenue.
Prepare customers and customer-facing teams for new releases, ensuring they understand what’s changing and why it matters.

Requirements

5–10 years of product-management experience, including meaningful time on a B2B or SaaS product using web and mobile.
Proven experience taking product work from discovery through delivery, launch, adoption, and iteration.
Experience collaborating closely with engineers, including discussing technical requirements and trade-offs.
Strong research, analysis, and prioritization skills with sound judgment.
Clear written and verbal communication, including explaining complex topics to different audiences.
Hands-on use of AI tools, specifically Claude, for daily product work (research, analysis, requirements, prototyping).
Ability to work independently and move work forward when requirements are ambiguous.
Capacity to influence cross-functional teams without direct authority.
Willingness to question existing processes and update them when they no longer work.
Experience on agile or iterative software teams.

Particularly Valuable Experience

Multi-tenant B2B SaaS.
Building or launching AI-powered features.
Companies combining professional services with subscription software.
Enterprise customers and operational software such as facility management, inspections, work management, or field service.
Release communications, customer enablement, or go-to-market support.

Location and Travel

Primary role based in Binghamton, NY with onsite work.
Core America prefers a candidate located within commuting distance of Endicott, New York who can work full-time in the company office.
May consider a surrounding-area candidate on a hybrid arrangement with scheduled travel to Endicott.
Occasional planned travel to customer locations for discovery, workflow observation, validation, implementation learning, and relationship development.
Occasional planned travel to relevant industry meetings.
Anticipated travel is approximately 10%, depending on business and customer needs.

Pay

Starting at $40/hour, based on experience.

Benefits

Health, vision and dental insurance
401(k)
Generous PTO
Direct access to leadership and real ownership of the product function
Stable company with more than 30 years in business and a large, national client base
401(k) matching
Health savings account
Parental leave
Retirement plan

What You Bring

Facility-management experience is helpful but not required.
Ability to learn new workflows quickly and ask sharp questions.
Comfort challenging assumptions respectfully and turning learning into easy-to-use software.

Technologies

Claude

Our Values

Expertise - passion, deep experience, and technology deliver the best results.
Family - broadened definition of family and care for everyone.
Objectivity - independent third-party position serving the customer’s best interest.
Community - connect through kindness and generosity.
Integrity - humility, honesty, and respect guide decisions.

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