Product Jobs in Coppell, TX

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Sr Manager Product Operations

Brinks Coppell, TX

Coppell, TX

Today

Full time Manager Operational Reviews Operations Management

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Job Description

Senior Manager, Product Operations (Execution & Delivery) within Brink's Global DRS Product Operations, onsite in Coppell, TX, serves as the primary operational execution leader and backup to the Senior Director, accountable for tactical execution, cadence ownership, and delivery across the DRS ecosystem, with a development path toward a Director-level role within approximately 12 months.

Responsibilities

Lead the day-to-day execution of Product Operations initiatives, ensuring alignment with priorities defined by senior leadership
Act as the operational lead for vendors delivering devices, warehousing, refurbishment, installations, field service, and consumables
Convert strategic objectives into concrete operating plans, milestones, and execution roadmaps
Ensure vendor adherence to contracts, SLAs, KPIs, and standard operating procedures
Lead operational reviews including MBRs and QBRs, maintaining agendas, performance materials, action tracking, and closure
Identify operational risks, capacity constraints, inventory gaps, and blockers; develop and drive mitigation plans to resolution
Oversee inventory readiness and execution in partnership with S&OP to support demand plans
Maintain accuracy and integrity of operational data, dashboards, and reporting used across Finance, Sales, Installations, and Leadership
Lead continuous improvement initiatives (A3, Kaizen, root-cause analysis) focused on cost reduction, quality improvement, and cycle time reduction
Support vendor onboarding, performance recovery, and transition initiatives as required
Serve as escalation point for operational issues while maintaining focus on customer experience and financial outcomes
Coordinate and align global stakeholders across regions and time zones to ensure consistent execution

Requirements

Bachelor's degree in Business and/or MBA, Operations, Engineering, Supply Chain, or a related field required; advanced degree preferred
Typically 5 to 8 years of progressive experience in operations, vendor management, supply chain, or related roles
Demonstrated success leading cross-functional initiatives in a global, matrixed environment
Strong operational and execution leadership skills with the ability to manage complex, multi-workstream initiatives
Proven ability to drive tactical execution while balancing competing priorities
Experience managing vendors to contractual, operational, and financial outcomes
Strong financial and operational acumen with the ability to link execution decisions to P&L impact
Ability to operate effectively in a global, matrixed organization
Comfort with ambiguity while bringing structure, cadence, and accountability
Experience with inventory management, installations, field service, refurbishment, or device lifecycle operations preferred
Working knowledge of operational IT concepts including asset management systems, reporting tools, and dashboards

Other characteristics

Highly execution-oriented with strong ownership and follow-through
Organized, detail-oriented, and process-driven
Comfortable operating as a force multiplier for senior leadership
Strong communicator across executive, operational, and vendor audiences
Collaborative, pragmatic, and results-focused
Able to operate with urgency while maintaining disciplined processes
Demonstrated leadership maturity with potential to progress into a Director role

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