Product Jobs in Erie, PA

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Erie Insurance Erie, PA

Erie, PA

Today

$79k - $127k/yr Full time Customer Experience Product Management Product Owner

Lead product delivery for self-servicing experiences across ERIE’s digital channels as a business representative for a development team.

Partner with customers, users, stakeholders, and customer experience experts to identify customer needs, opportunities, and trends that shape backlog outcomes
Use customer and product data, plus input from product managers, stakeholders, and team members, to support product vision and key measures of product success
Drive the end-to-end product lifecycle to deliver on the product vision and create value for customers
Monitor and evaluate product progress across development stages and provide stakeholder updates on delivery status
Ensure capabilities and features align with organizational strategies and outcomes; create or co-create a roadmap aligned to the product vision
Break down large initiatives into valuable product features that fit into the team’s quarterly planning cycle
Decompose features into user stories and populate the team backlog
Prioritize backlog stories to maximize customer value; coordinate with the technical lead to balance operational work with strategic priorities while maintaining quality and support
Participate in scrum meetings and product sprints; lead sprint reviews for stakeholders and ensure the right context is provided and understood

Education: Bachelor’s degree in a related field required; or Associate degree in a related field plus two additional years of related experience; or High school diploma plus four additional years of related experience
2 years of insurance/domain related experience required
Strong demonstrated knowledge of product/service within the domain area required
Demonstrated ability to apply product management methods in a delivery environment required
Demonstrated knowledge of product management practices, including backlog management, prioritization, and roadmap development required

Agile Product Management or Product Ownership certification (CSPO, ACSPO, PSPO, Certified SAFe Agile PO)

Premier health, prescription, dental, and vision benefits for you and your dependents (coverage begins your first day of work)
Low contributions to medical and prescription premiums (ERIE currently pays up to 97% of employees’ monthly premium costs)
Pension: traditional pension plan; full-time employees vested after five years of service
401(k) with up to 4% contribution match (in addition to the pension)
Paid time off: paid vacation, personal days, sick days, bereavement days, and parental leave
Career development, including a tuition reimbursement program for higher education and industry designations
Company-paid basic life insurance; short- and long-term disability insurance
Orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage
Well-being programs; paid volunteer hours for community service; dollar-for-dollar matching of charitable gifts each year

Location: Erie, PA (onsite). Salary: USD 79,191 - 126,500 per yearly. Nearest major market: Erie.

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