Product Jobs in Frontenac, MO

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Product Operations Educator

Lululemon Frontenac, MO

Frontenac, MO

Today

$18 - $22/hr Full time Customer Experience Product Operations Retail Education

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Job Description

The Product Operations Educator role at lululemon supports the store foundation by delivering a strong guest experience and providing high-quality product education on the sales floor. This position combines guest engagement, transaction support, omnichannel execution, and safe, standards-based store operations.

Location and Employment Details

Location: Frontenac, MO (onsite)
Work Style: In-store, supporting guest needs and store operations throughout most of the shift
Schedule: Flexible scheduling including evenings, weekends, and holidays

What You’ll Do

Engage with guests to ensure a great guest experience in a way that respects guests’ time.
Assess guest needs to recommend tailored purchase and return solutions.
Deliver technical product education by explaining the product’s value and benefits.
Support an end-to-end guest experience through accurate, timely guest transactions and execution of market-relevant omnichannel programs (such as buy online/pickup in store, phone sales, and ship from store), aligned to company standards.
Move dynamically on the floor to maintain continuous guest engagement and respond to guest or store needs.
Collect guest feedback, partner with store leadership, and take appropriate action to “make it right” for guests.
Contribute to a respectful, inclusive team environment by welcoming and celebrating differences to ensure a supportive experience for team members and guests.
Build supportive, productive relationships across the team and collaborate to optimize guest experience and store operations.
Perform product presentation tasks in line with company standards, including returning items to place, restocking or adding depleted items from inventory, and destocking or relocating items.
Use in-store technology to support store operations and enhance guest experiences.
Complete cleaning tasks as needed throughout the shift to maintain a luxury store environment.
Follow people safety policies and procedures to maintain a safe work environment.
Work in accordance with applicable policies, procedures, and laws or regulations.

Compensation and Pay Structure

Base Pay Range: USD 18 - 22 per hour (subject to minimum wage in the location)
Target Bonus: USD 2.00/hour
Total Target Base Pay Range: USD 20.00 - 22.71/hour
Pay Philosophy: Compensation is grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance.
Pay Considerations: Base pay is based on market location and may vary by job-related knowledge, skills, experience, and internal equity.

Benefits

Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series

Requirements

Legally authorized to work in the country where the store is located
18 years of age or older
Proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
Ability to travel to the assigned store using own transportation methods
Willingness to work in bright lights and loud music
Willingness to move through a store for most of a shift to help guests and accomplish work
Willingness to move boxes weighing up to 30 lbs (13.6 kg)
Willingness to work both as part of a team and independently on some tasks

Key Skills and Core Values

Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences
Integrity/Honesty: Behaves in an honest, fair, and ethical manner
Guest Experience: Enjoys working with, connecting with, understanding, and helping guests
Personal Responsibility: Accepts responsibility and accountability; is dependable
Self-Awareness: Is aware of how words or actions may be perceived by or affect others
Collaboration and Teamwork: Works productively with others and seeks diverse perspectives
Enthusiasm: Looks for ways to make work fun and engaging

Job Assets (Nice to Have)

High school diploma, GED, or equivalent

Bonus Eligibility

Employees in this position may be eligible for a competitive bonus program, subject to program eligibility requirements.

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