Product Jobs in Maple Plain, MN

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Technical Product Manager (TPM) – IT Infrastructure & Operations

Protolabs Maple Plain, MN

Maple Plain, MN

Today

$107k - $161k/yr Full time Cloud Platform DevOps IT Operations

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Job Description

Protolabs offers a hybrid work arrangement in Maple Plain, MN, with a competitive salary and annual bonus opportunity, plus a comprehensive benefits package that supports health, financial security, and work-life balance. The Technical Product Manager for IT Infrastructure and Operations defines, prioritizes, and delivers technology solutions that support core infrastructure and operational platforms. You will partner with IT, Engineering, Security, and business stakeholders to translate strategic objectives into actionable roadmaps that prioritize reliability, scalability, and operational excellence.

Responsibilities

Define and drive execution of infrastructure and IT operations programs aligned with business priorities
Develop and maintain program roadmaps and delivery plans across IT domains
Translate business goals into technical requirements, milestones, and deliverables
Lead end-to-end program execution including planning, scheduling, and risk management
Coordinate across teams including Identity (Active Directory), Email, Collaboration, Endpoints, and Back-office systems
Drive initiatives such as migrations, upgrades, endpoint refresh, and identity modernization
Ensure operational readiness and change coordination within ITIL frameworks
Track program health, milestones, risks, and KPIs
Facilitate agile ceremonies and cross-functional planning
Communicate clearly with technical and business stakeholders
Drive continuous improvement and automation initiatives

Requirements

Bachelor’s degree in a technical field or equivalent experience
5+ years managing complex technical programs
Experience working with Waterfall, Kanban, and Azure DevOps methodologies
Experience in IT infrastructure or operations environments
Demonstrated ownership of a product, feature set or domain from discovery through launch and adoption
Experience working day-to-day with software engineers and designers in an agile environment, with a predictable shipping cadence
Strong program management and execution skills
Ability to manage cross-functional initiatives
Understanding of enterprise IT infrastructure domains
Strong written and verbal communication skills with technical and non-technical stakeholders
Ability to balance technical, operational, and business priorities
Proactive problem-solving and ownership mindset
Able to create clarity in complex domains and build alignment without direct authority

Technologies

Azure DevOps
Active Directory / Entra ID
Microsoft 365 (Exchange, Teams, SharePoint)
Intune
SCCM
Desktop Central
JAMF
ERP/HRIS systems
ITSM tools

Benefits

We offer a competitive salary and annual bonus opportunity
Health Insurance: Traditional OR High Deductible plan
Flexible Spending Accounts
Health Savings Account (including employer contributions)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid caregiver leave
You will receive at least 3 weeks of PTO + Holiday Pay + Wellness Hours + Volunteer Hours
401k with company match and immediate vest
Employee Stock Purchase Program at a 15% discounted rate
Matching grants through Protolabs foundation

Physical Demands

Regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands and arms, talk, see and hear
Occasionally required to stand, walk, stoop or kneel and may lift and/or move up to 25 pounds

Work Environment

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions
Occasionally spend time in manufacturing areas exposed to machinery and noise; eye protection may be required
Occasionally works in outside weather conditions
Occasional exposure to moving mechanical parts and in high, precarious places
Occasionally exposed to wet and/or humid conditions

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