Product Jobs in Reading, PA

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Product Manager - Digital Products

Penske Truck Leasing and Logistics Reading, PA

Reading, PA

Today

Full time Customer Experience Data Analytics Digital Product Owner

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Job Description

Lead digital product strategy and execution for transportation and logistics services with full lifecycle ownership.

Responsibilities

Define and communicate a product vision that aligns to customer needs and Penske’s strategic objectives
Develop and maintain product strategy and a roadmap driven by measurable outcomes
Set success metrics using KPIs/OKRs and ensure alignment to business value and customer impact
Own ongoing product discovery through customer interviews, field research, and data analysis
Study customer workflows to identify pain points and unmet needs in transportation and logistics
Partner with UX and engineering to test, validate, and iterate solutions before full-scale development
Use qualitative and quantitative insights to guide prioritization and product decisions
Operate as part of a product triad (engineering and design) with shared ownership of outcomes
Collaborate with data, operations, and business stakeholders to align priorities and trade-offs
Serve as the voice of the customer while balancing technical feasibility and business impact
Influence without authority across a matrixed organization, including Enterprise IT partners
Translate strategy into clear problems, priorities, and outcomes for engineering teams
Maintain and prioritize the product backlog based on value, risk, and learning opportunities
Guide teams through agile development cycles with a focus on incremental value delivery
Ensure releases are high quality, scalable, and aligned with architectural standards
Own product performance across adoption, engagement, operational efficiency, and ROI
Monitor product health using data and analytics, identifying opportunities for improvement
Drive continuous iteration and optimization using user feedback, experimentation, and performance insights
Champion a test-and-learn culture focused on accountability for results
Communicate product vision, strategy, and performance clearly to stakeholders and leadership
Build alignment across Digital Products, Operations, and Enterprise IT teams
Manage expectations, risks, and dependencies across complex cross-functional initiatives

Requirements

Bachelor’s degree in Business, Computer Science, Engineering, or a related field (MBA or equivalent experience preferred)
5+ years of product management experience in digital, SaaS, or platform-based environments, with end-to-end ownership from discovery through delivery and optimization
Proven delivery of measurable business and customer outcomes (for example: adoption, revenue impact, operational efficiency), not only feature delivery
Experience with product discovery, problem validation, and experimentation (for example: MVPs, A/B testing)
Ability to define product strategy and turn ambiguous problems into priorities, trade-offs, and execution plans
Experience in a modern product operating model with empowered teams and close partnership with engineering and design (product triad)
Strong analytical skills with experience defining and tracking product metrics and KPIs
Ability to discuss technical concepts with engineering, including APIs, integrations, and data flows
Proven ability to influence cross-functional partners in a matrixed setting, including Enterprise IT
Business acumen to connect product decisions to customer and organizational impact
Excellent communication and storytelling skills for stakeholder alignment and senior leadership updates
Ability to operate in fast-paced, ambiguous environments with competing priorities and trade-offs
Transportation, logistics, fleet management, or IoT platform experience is a plus
Regular, predictable, full attendance is an essential function
Ability and willingness to travel as necessary and work the required schedule at the specified location
Must complete Penske employment application, background investigation (past employment, education, and criminal history), and drug screening
Must be able to read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand instructions or guidelines
May be required to stand, walk, and sit; frequently use hands for touch/handling/reaching; and occasionally lift/move up to 25lbs/12kg
Specific vision abilities required: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Location

Reading, PA (onsite)

Technologies

SaaS
APIs
A/B testing
IoT
MVPs

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