UMB Financial Corporation is seeking a Lending Product Manager for its commercial lending product solutions in Kansas City, MO (hybrid). In this role, you will shape product strategies focused on growth, profitability, customer experience, and scalable execution while coordinating across a broad set of internal functions.
Role Summary
As a Commercial Lending Product Manager, you will develop and manage strategies designed to improve, grow, and scale UMB’s commercial lending offerings. The position emphasizes cross-functional collaboration across credit, underwriting, portfolio management, marketing, finance, IT, fraud, legal, compliance, risk management, operations, and servicing, with a consistent focus on regulatory compliance and industry standards.
Key Responsibilities
- Develop, implement, and manage strategies intended to improve growth, profitability, and customer experience.
- Partner with internal teams to leverage and interpret data to support product strategy development, business justification, optimization, and execution.
- Monitor and analyze product performance KPIs, customer feedback, and market trends to identify improvement areas and growth opportunities.
- Establish and maintain relationships with internal and external partners.
- Collaborate cross-functionally with credit, underwriting, portfolio management, marketing, finance, IT, fraud, legal, compliance, risk management, operations, and servicing to align expertise, coordinate efforts, and execute strategies successfully.
- Provide strategic insights and forward-thinking ideas to evolve and improve internal employee and customer experience.
Requirements
- A Bachelor’s Degree in a related field and at least 5 years of product development experience, or an equivalent combination of education and experience.
- At least 2 years of commercial or business lending experience.
- An innovative and entrepreneurial mindset, serving as the product owner.
- Demonstrated success managing difficult situations and working effectively with partners and vendors.
- Ability to gain influence and build cross-functional consensus.
- Experience interpreting market and financial data to drive decisions, align strategies, and support product innovation.
- Legal authority to work in the United States.
- Work Visa sponsorship is not available for this position.
Location and Work Style
Compensation
- Salary range: USD 98,208 - 144,705 per year
Benefits
- Paid Time Off
- 401(k) matching program
- Annual incentive pay
- Paid holidays
- Comprehensive company-sponsored benefit plan, including medical, dental, vision, and other insurance coverage
- Health savings, flexible spending, and dependent care accounts
- Adoption assistance
- Employee assistance program
- Fitness reimbursement
- Tuition reimbursement
- Associate wellbeing program
- Associate emergency fund
- Various associate banking benefits
