Product Jobs in Kansas City, MO

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Revenue Cycle Product Manager

Community CareLink Kansas City, MO

Kansas City, MO

Today

$125k - $150k/yr Full time Manager Healthcare Billing Invoice Processing

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Job Description

Community CareLink is seeking a Revenue Cycle Product Manager in Kansas City, MO (hybrid). The role offers a salary of USD 125,000 - 150,000 per year and a comprehensive benefits package including 401(k) with matching, health, dental, vision, life insurance, and paid time off. The position focuses on designing and operating end-to-end revenue cycle workflows in a fast-moving healthcare SaaS environment, with deep expertise in behavioral health or social services billing, credentialing, and payer rules.

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Compensation

Salary: USD 125,000 - 150,000 per year

Responsibilities

Oversee credentialing and payer enrollment processes
Verify insurance eligibility access and accuracy
Define clinical documentation requirements for billing
Manage charge capture and creation of claims (837)
Coordinate claims submission and clearinghouse integration
Handle ERA/835 processing and reconciliation
Lead denials management and appeals workflows
Translate complex billing and operational workflows into structured product requirements
Define scalable, standardized workflows aligned with Medicaid, Medicare, and commercial payer rules
Author high-quality product specifications, user stories, and acceptance criteria
Influence product roadmap decisions related to revenue cycle functionality
Engage directly with customers to understand real-world billing challenges
Identify inefficiencies, denial drivers, and workflow breakdowns
Define and enforce best-practice processes within the platform
Act as internal and external subject matter expert on revenue cycle
Partner with engineering to translate workflows into production-ready systems
Clarify ambiguity and align business requirements with technical implementation
Ensure solutions are scalable and maintainable
Ensure workflows meet payer-specific and regulatory requirements
Standardize credentialing and enrollment across customers
Anticipate payer rule changes and proactively adapt workflows
Identify risks, edge cases, and failure points across the revenue cycle
Propose improvements tied to measurable business impact
Take initiative beyond defined responsibilities and navigate ambiguity

Requirements

3+ years of Revenue Cycle Management experience, with behavioral health or social services strongly preferred
Deep knowledge of Medicaid, Medicare, and commercial payer billing
Experience with credentialing and payer enrollment processes
Ability to translate operational workflows into system or product functionality
Strong analytical thinking and process design capability
Ability to operate independently and own work in ambiguous environments
Clear, structured articulation of complex operational and product ideas

Technologies

EHR
837 (claims creation)

Location and Work Setup

Location: Kansas City, MO 64105 (Required)
Work location: Hybrid remote in Kansas City, MO 64105

Key Competencies

Ability to bridge operations, product, and engineering
Ability to clearly document complex workflows

Preferred

Experience working within an EHR or healthcare technology platform
Product management experience
Experience collaborating with community-based organizations or behavioral health providers
Experience building or standardizing workflows across multiple organizations

Application questions

Do you have experience working in a software development company? If so, please explain.

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