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Senior Product Manager II, Notifications & Communications Platform

Compass Seattle, WA

Seattle, WA

Today

$166k - $185k/yr Full time Communications Customer Experience Email Marketing

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Job Description

Compass seeks a Senior Product Manager II to own the vision and execution of the Notifications & Communications Platform from our Seattle campus. You will shape the high‑volume email and push notification architecture and enable cross‑team notification capabilities across Compass products, with the platform scaling to hundreds of thousands of real estate agents at thousands of independent franchise brokerages. The role offers a compensation range of USD 166,400 to 184,900 per year and is on‑site in Seattle.

Responsibilities

Define the product vision, strategy, and roadmap for the Notifications & Communications Platform, balancing near-term impact with long-term evolution.
Scale the platform to empower hundreds of thousands of real estate agents at thousands of independent franchise brokerages to autonomously send and manage their promotional email campaigns directly from the platform using built‑in tools.
Serve as the internal subject matter expert on email deliverability, staying ahead of industry changes, translating them into platform capabilities, and prioritizing them across roadmaps.
Partner with our Email Service Provider to build and manage tooling that monitors domain health and sender analytics to maximize inbox deliverability for both system‑generated and agent‑generated communications.
Design and implement scalable notification settings and preference centers that give agents and consumers granular control over their communication experience.
Collaborate closely with Engineering, UX Design, and cross‑functional business teams while making data‑informed tradeoffs between scope, quality, and speed.

Requirements

6+ years of product management experience (or equivalent) building and launching software products, including time spent owning foundational platform tools and services.
2+ years specifically focused on email and push notifications, communications platforms, and/or email infrastructure.
Extensive experience with ESPs and high‑volume email marketing platforms (e.g., Mailgun, SendGrid, Mailchimp, Brevo). Nice to have: experience with high‑volume voice and SMS platforms (Twilio, Sinch) and related compliance standards.
Expert knowledge of deliverability best practices, commercial marketing regulatory compliance, authentication standards (SPF, DKIM, DMARC), and domain reputation management.
Ability to distill complex technical constraints into clear product strategies for executive stakeholders and non‑technical audiences.
Strong collaboration with Engineering and UX Design teams.
Strong verbal and written communication that brings clarity and instills confidence.
Ability to influence others without formal authority, especially in cross‑functional and executive settings.
Thrives in a fast‑paced, high‑growth, rapidly changing environment.

Technologies

Mailgun
SendGrid
Mailchimp
Brevo
Twilio
Sinch

Benefits

Incentive programs (which may include eligible cash, equity, or commissions)
Paid vacation
Holidays
Sick time
Parental leave
Recharge leave
Medical benefits
Tele-health
Dental benefits
Vision benefits
401(k) plan
Flexible spending accounts (FSAs)
Commuter program
Life insurance
Disability insurance
Maven (a support system for new parents)
Carrot (fertility benefits)
UrbanSitter (caregiver referral network)
Employee Assistance Program
Pet insurance

Perks That You Need to Know About

Participation in incentive programs (which may include eligible cash, equity, or commissions)
Paid vacation, holidays, sick time, parental leave, and recharge leave
Medical, tele-health, dental and vision benefits
401(k) plan
Flexible spending accounts (FSAs)
Commuter program
Life and disability insurance
Maven (a support system for new parents)
Carrot (fertility benefits)
UrbanSitter (caregiver referral network)
Employee Assistance Program
Pet insurance

Do Your Best Work, Be Your Authentic Self

Compass values a diverse, collaborative culture where teams are encouraged to bring their authentic selves to work. Our Entrepreneurship Principles guide a commitment to inclusion, growth, and mobility, with competitive compensation, strong benefits, and ongoing opportunities for professional development in a fast‑moving environment.

Notice for California Applicants

Los Angeles County Fair Chance Notice.

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