Compass seeks a Senior Product Manager II to own the vision and execution of the Notifications & Communications Platform. The role covers high-volume email and push notification architecture, governance, and scalable infrastructure across Compass products. This position is onsite in New York, NY.

Responsibilities

Define and drive the product vision, strategy, and roadmap for the Notifications & Communications Platform, balancing near-term impact with long-term evolution.
Scale the platform to enable hundreds of thousands of real estate agents at thousands of independent franchise brokerages to autonomously send and manage promotional email campaigns directly from the platform using built-in tools.
Serve as the internal subject matter expert on email deliverability, monitor industry changes, translate them into platform capabilities, and prioritize them across product roadmaps.
Collaborate with our Email Service Provider to build tooling that monitors domain health and sender analytics to maximize inbox deliverability for both system-generated and agent-generated communications.
Design and implement scalable notification settings and preference centers that provide granular control over the communication experience for agents and consumers.
Partner closely with Engineering, UX Design, and cross-functional business teams, making data-informed trade-offs between scope, quality, and speed.

Requirements

Six or more years of product management experience (or equivalent) building and launching software products, including time spent owning foundational platform tools and services.
Two or more years specifically focused on email and push notifications, communications platforms, and/or email infrastructure.
Extensive experience with ESPs and high-volume email marketing platforms (e.g., Mailgun, SendGrid, Mailchimp, Brevo). Nice to have: experience with high-volume voice and SMS platforms (e.g., Twilio, Sinch) and related compliance standards.
Expert-level knowledge of deliverability best practices, commercial marketing regulatory compliance, authentication standards (SPF, DKIM, DMARC), and domain reputation management.
Ability to distill complex technical constraints into clear product strategies for executive stakeholders and non-technical audiences.
Strong collaboration skills with Engineering and UX Design teams.
Strong verbal and written communication that brings clarity and confidence.
Ability to influence others and lead in cross-functional and executive settings without formal authority.
Thrives in a fast-paced, high-growth, and rapidly changing environment.

Technologies

Mailgun
SendGrid
Mailchimp
Brevo
Twilio
Sinch

Benefits

Incentive programs, which may include eligible cash, equity, or commissions
Paid vacation
Holidays
Sick time
Parental leave
Recharge leave
Medical benefits
Tele-health
Dental benefits
Vision benefits
401(k) plan
Flexible spending accounts (FSAs)
Commuter program
Life and disability insurance
Maven (support system for new parents)
Carrot (fertility benefits)
UrbanSitter (caregiver referral network)
Employee Assistance Program
Pet insurance

Compensation

The base pay range for this position is $166,400-$184,900 per year. Base pay offered may vary based on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. The minimum wage for the position will always be met.

Perks to Know About

Participation in incentive programs which may include cash, equity, or commissions
Paid vacation, holidays, sick time, parental leave, and recharge leave
Medical, tele-health, dental, and vision benefits
401(k) plan; flexible spending accounts (FSAs); commuter program
Life and disability insurance; Maven support for new parents
Carrot fertility benefits; UrbanSitter caregiver referral network
Employee Assistance Program; pet insurance

Senior Product Manager II, Notifications & Communications Platform