Senior Product Manager II, Notifications & Communications Platform
Job Description
Compass seeks a Senior Product Manager II to own the vision and execution of the Notifications & Communications Platform from our Seattle campus. You will shape the high‑volume email and push notification architecture and enable cross‑team notification capabilities across Compass products, with the platform scaling to hundreds of thousands of real estate agents at thousands of independent franchise brokerages. The role offers a compensation range of USD 166,400 to 184,900 per year and is on‑site in Seattle.
Responsibilities
- Define the product vision, strategy, and roadmap for the Notifications & Communications Platform, balancing near-term impact with long-term evolution.
- Scale the platform to empower hundreds of thousands of real estate agents at thousands of independent franchise brokerages to autonomously send and manage their promotional email campaigns directly from the platform using built‑in tools.
- Serve as the internal subject matter expert on email deliverability, staying ahead of industry changes, translating them into platform capabilities, and prioritizing them across roadmaps.
- Partner with our Email Service Provider to build and manage tooling that monitors domain health and sender analytics to maximize inbox deliverability for both system‑generated and agent‑generated communications.
- Design and implement scalable notification settings and preference centers that give agents and consumers granular control over their communication experience.
- Collaborate closely with Engineering, UX Design, and cross‑functional business teams while making data‑informed tradeoffs between scope, quality, and speed.
Requirements
- 6+ years of product management experience (or equivalent) building and launching software products, including time spent owning foundational platform tools and services.
- 2+ years specifically focused on email and push notifications, communications platforms, and/or email infrastructure.
- Extensive experience with ESPs and high‑volume email marketing platforms (e.g., Mailgun, SendGrid, Mailchimp, Brevo). Nice to have: experience with high‑volume voice and SMS platforms (Twilio, Sinch) and related compliance standards.
- Expert knowledge of deliverability best practices, commercial marketing regulatory compliance, authentication standards (SPF, DKIM, DMARC), and domain reputation management.
- Ability to distill complex technical constraints into clear product strategies for executive stakeholders and non‑technical audiences.
- Strong collaboration with Engineering and UX Design teams.
- Strong verbal and written communication that brings clarity and instills confidence.
- Ability to influence others without formal authority, especially in cross‑functional and executive settings.
- Thrives in a fast‑paced, high‑growth, rapidly changing environment.
Technologies
- Mailgun
- SendGrid
- Mailchimp
- Brevo
- Twilio
- Sinch
Benefits
- Incentive programs (which may include eligible cash, equity, or commissions)
- Paid vacation
- Holidays
- Sick time
- Parental leave
- Recharge leave
- Medical benefits
- Tele-health
- Dental benefits
- Vision benefits
- 401(k) plan
- Flexible spending accounts (FSAs)
- Commuter program
- Life insurance
- Disability insurance
- Maven (a support system for new parents)
- Carrot (fertility benefits)
- UrbanSitter (caregiver referral network)
- Employee Assistance Program
- Pet insurance
Perks That You Need to Know About
- Participation in incentive programs (which may include eligible cash, equity, or commissions)
- Paid vacation, holidays, sick time, parental leave, and recharge leave
- Medical, tele-health, dental and vision benefits
- 401(k) plan
- Flexible spending accounts (FSAs)
- Commuter program
- Life and disability insurance
- Maven (a support system for new parents)
- Carrot (fertility benefits)
- UrbanSitter (caregiver referral network)
- Employee Assistance Program
- Pet insurance
Do Your Best Work, Be Your Authentic Self
Compass values a diverse, collaborative culture where teams are encouraged to bring their authentic selves to work. Our Entrepreneurship Principles guide a commitment to inclusion, growth, and mobility, with competitive compensation, strong benefits, and ongoing opportunities for professional development in a fast‑moving environment.
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