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GTM Technology Product Owner

Harvey Dallas, TX

Dallas, TX

Today

$164k - $240k/yr Full time Ai Workflows Business Analytics Csp Tools

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Job Description

Harvey is hiring a GTM Technology Product Owner for the Revenue Technology team to support global support and success motions. This role focuses on orchestration, data layers, and the build-out of agentic applications and specialized tooling to remove friction across the go-to-market lifecycle.

Key Responsibilities

Partner with Customer Success and Support Operations to translate business objectives into technical requirements, acting as both project liaison and lead analyst.
Work with extreme urgency and agency after prioritization is agreed upon with leadership.
Gather requirements and support the design of advanced automations that improve speed and operational efficiency.
Lead initiatives centered on the post-sales customer lifecycle, identifying inefficiencies and driving automation across business units.
Use applications such as Ticketing, CSP, and PSA, along with AI agents, to automate customer lifecycle best practices and support value realization, ensuring post-sales teams spend 100% of their time on high-value interactions.
Collaborate with managers and ICs across functions to provide expert guidance on what AI can do today versus what should remain human-led.
Serve as a liaison between Customer Success, User Operations, RevOps, and GTM Systems to deliver strong, user-centered experiences.
Guide strategic evaluations of projects and platforms to help leadership make informed prioritization decisions.
Maintain data integrity, including deduplication and system audits.
Document evolving data models and process flows to ensure the approach remains scalable as the organization grows.
Conduct deep research to verify that adopted tools are delivering ROI.

Required Qualifications

5–8 years as a Product Owner, Business Analyst, or Systems Analyst.
Background in consulting or a high-growth tech company is required.
Ability to demonstrate a portfolio of AI first principles.
Experience explaining technical differences across models and platforms, plus examples of micro-apps built on Claude, Lovable, n8n, Replit, or other agentic applications.
Proven experience understanding how technology impacts users.
Strong ability to extrapolate data structures across platforms into a baseline that works for both end users and agents.
Empathy for individual pain points with the ability to make platform-level decisions using cold logic.
Advanced Excel/Google Sheets skills and experience with BI tools.
Exceptional capability to gather requirements from non-technical stakeholders and translate them into elegant, scalable technical solutions.
Track record of iterating with technical development teams and delivering projects from inception through hypercare.

Technologies

Claude
Lovable
n8n
Replit
Ticketing
CSP
PSA
Excel
Google Sheets

Compensation

$164,000 – $240,000 USD per year

Equity and bonus are included in the compensation structure.

Benefits

Equity
Bonus
Comprehensive health, dental, and vision coverage
Retirement benefits (401k match up to 4%)
Flexible PTO
Eligible to participate in the equity plan and benefits program

Location and Employment Details

Location: Dallas, TX
Location type: Hybrid
Department: IT
Employment type: Full time

Bonus Points

Experience operating as a founder or partner in a consulting agency.
Experience as part of a hypergrowth company, building a business function from 0 to 1.

Accommodation

Harvey is committed to providing reasonable accommodations to applicants with disabilities. Requests can be made by emailing accommodations@harvey.ai.

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