Retail Applications Product Jobs

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Today

Product Manager - Retail Applications

Staples, Inc. Framingham, MA

Framingham, MA

Today

$96k - $138k/yr Full time Customer Experience Operations Management Product Management

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Job Description

Own product strategy and delivery for retail store technology at Staples, shaping capabilities that support store operations, associate workflows, and customer experiences.

Responsibilities

Own and evolve retail application capabilities supporting store operations, associate workflows, customer experiences, and business process execution
Define and manage product roadmaps aligned to business priorities, operational needs, and long-term platform strategy
Prioritize and manage product backlogs, balancing business value, technical feasibility, operational readiness, and delivery timelines
Lead deployment planning and release schedules in partnership with engineering and business teams for successful, low-risk implementations
Partner with engineering to translate business requirements into user stories, acceptance criteria, and scalable technology solutions
Ensure application data accuracy, usability, reliability, and operational integrity across workflows and integrations
Collaborate with Finance, Merchandising, OMNI, Store Operations, and Loss Prevention to support enterprise initiatives and improve operational execution
Continuously identify opportunities to improve system performance, reliability, usability, and the overall associate experience

Requirements

Ability to bridge business needs and technical execution by transforming complex requirements into actionable solutions
Strong experience collaborating with engineering teams in Agile environments and driving successful product delivery
Exceptional cross-functional partnership and stakeholder management skills
Analytical mindset focused on continuous improvement, operational excellence, and data-driven decision making
Excellent communication skills to influence and align diverse stakeholders
Passion for building scalable technology that improves retail operations and customer experiences
Bachelor’s degree in Business, Technology, or a related field (or equivalent experience)
5+ years of product management experience, preferably supporting retail, store systems, or enterprise technology platforms
Experience managing the full product lifecycle from strategy and planning through delivery and continuous improvement
Hands-on experience working within Agile methodologies and cross-functional product teams

Preferred Qualifications

Experience managing retail applications, store systems, enterprise platforms, or other business-critical technology solutions
Strong understanding of retail operations, associate workflows, and store technology ecosystems
Experience supporting pricing, promotions, loyalty, fulfillment, customer engagement, or related retail capabilities
Familiarity with application integrations, data flows, operational reporting, and enterprise system dependencies
Experience partnering with Finance, Operations, Merchandising, OMNI, or other enterprise functions to deliver scalable business solutions
Demonstrated success operating in complex, cross-functional environments with multiple stakeholders and competing priorities
Focus on system reliability, performance optimization, and delivering intuitive end-user experiences

Benefits

Bonus plan and generous paid time off, including one Floating Holiday each year
Flexible work arrangements, including flexible work hours
401(k) plan with company match
Medical, dental, vision, life, and disability insurance, plus many optional benefits
Associate store discount and more perks (including discounts on mobile plans and movie tickets)

Location: Framingham, MA (onsite)

Salary: USD 96,000 - 138,000 per year

Minimum experience: 5 years

Technology focus: Agile

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