Framingham, MA

Product Jobs in Framingham, MA

4 jobs found

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21d ago

Product Manager - Landing Pages

Staples, Inc. Framingham, MA

Framingham, MA

21d ago

$89k - $121k/yr Full time Ai Workflows Customer Experience Data Analytics

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Job Description

Staples invests in teams that build better digital customer experiences. As a Product Manager for Landing Pages, you will set product priorities, shape the roadmap, and turn customer and business needs into measurable improvements across Staples’ digital platforms. You will work in an inclusive culture supported by associate-led Business Resource Groups, with practical resources to help you do your best work, including flexible PTO, wellness programs, and a company 401(k) match.

Location: Framingham, MA (onsite)

Compensation: USD 89,000 - 121,000 per year

What You’ll Do

Define, prioritize, and manage the product backlog for assigned digital products, platforms, and capabilities.
Collaborate with business leaders and stakeholders to align product priorities with customer needs, digital strategy, and business objectives.
Turn customer insights, analytics, market trends, and stakeholder feedback into user stories, requirements, acceptance criteria, and product recommendations.
Act as a key liaison between business partners, engineering, UX, analytics, data science, and external vendors.
Prioritize enhancements, defects, technical work, and feature development based on customer value, business impact, team capacity, and delivery timelines.
Partner with engineering and UX teams across Agile ceremonies, including backlog refinement, sprint planning, testing, product reviews, and release readiness.
Track product performance using KPIs, OKRs, customer feedback, and digital analytics to identify optimization opportunities.
Lead discovery, experimentation, and continuous improvement efforts that enhance product performance and customer experience.
Anticipate, manage, and resolve product issues, dependencies, and risks to support successful delivery outcomes.
Use AI productivity tools and collaborate with technical teams to evaluate AI/ML-enabled opportunities that improve customer experiences, operational efficiency, and decision-making.
Mentor and support less experienced team members by sharing product management best practices and Agile expertise.

Requirements

Bachelor’s degree in Business, Technology, Product Management, Information Systems, Computer Science, Marketing, Engineering, a related field, or equivalent professional experience.
5+ years of product management experience focused on digital products or eCommerce platforms.
Experience managing product backlogs, user stories, requirements, acceptance criteria, and feature prioritization.
Experience delivering digital products through partnership with engineering, UX, analytics, data science, or other technical teams.
Proven ability to manage products through the full lifecycle from concept through launch and continuous improvement.
Experience using customer insights, analytics, KPIs, OKRs, and performance metrics to drive product decisions.
Strong skills coordinating multiple stakeholders, priorities, dependencies, and cross-functional initiatives.
Experience creating product documentation, roadmap updates, business cases, and stakeholder communications.
Strong analytical and quantitative skills with a bias toward data-driven decision-making.
Practical knowledge and application of Agile methodologies, tools, and frameworks.

Preferred Qualifications

Master’s degree in a related field.
Agile certifications such as Certified Scrum Master (CSM), SAFe Agilist, PMI-ACP, or similar credentials.
Product management certifications such as AIPMM Certified Product Manager.
Experience across desktop, mobile, app, or eCommerce platforms.
Experience with A/B testing, experimentation, conversion optimization, and customer journey analysis.
Experience working with AI/ML-enabled products, personalization, automation, recommendations, search, or other data-driven capabilities.
Experience partnering with data science and engineering teams to define success metrics, validate solutions, and drive continuous improvement.
Experience using AI productivity tools to support product discovery, analysis, backlog management, and stakeholder communication.
Experience in B2B, commercial eCommerce, retail, supply chain, office products, or related industries.
Experience with enterprise content management systems such as Bloomreach, Adobe, Drupal, or Sitecore for landing pages, campaign pages, or help center experiences at scale.
Familiarity with digital analytics and session-tracking tools such as Adobe Analytics, Adobe Target, and FullStory to identify friction, validate improvements, and optimize UX.
Experience partnering with SEO, vendor resources, and engineering teams to maintain and enhance store locator pages, service pages, and other SEO-driven landing experiences.

Technologies You May Work With

CMS platforms
AI/ML
Jira
Agile methodologies
Bloomreach
Adobe
Drupal
Sitecore
Adobe Analytics
Adobe Target
FullStory

Benefits

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days)
Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs

What You Bring to the Table

Strong analytical and problem-solving skills with a data-driven approach to decision-making.
Excellent communication and stakeholder management, with the ability to influence technical and non-technical audiences.
Ability to thrive in a fast-paced environment while managing multiple priorities.
Strong collaboration skills and experience leading cross-functional initiatives without direct authority.
Commitment to creating customer-focused digital experiences and continuously improving product performance.
Agile mindset and leadership and mentoring capabilities to help develop others.
Curiosity and practical experience leveraging AI tools to enhance productivity and product outcomes.
Proven ability to manage and optimize landing pages, category pages, and help-center experiences within a large-scale eCommerce ecosystem, balancing user needs with business goals.
Hands-on experience using CMS platforms to operationalize content, configure components, and partner with UX and engineering to deliver functional, user-friendly page experiences.
Execution discipline to independently drive feature launches end-to-end, including defining requirements, coordinating cross-functional teams, managing Jira workflows, and validating performance through analytics.

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30d ago

Product Manager - Retail Applications

Staples, Inc. Framingham, MA

Framingham, MA

30d ago Closed

$96k - $138k/yr Full time Customer Experience Operations Management Product Management

This position is no longer accepting applications (closed Nov 4, 2026).

Job Description

Own product strategy and delivery for retail store technology at Staples, shaping capabilities that support store operations, associate workflows, and customer experiences.

Responsibilities

Own and evolve retail application capabilities supporting store operations, associate workflows, customer experiences, and business process execution
Define and manage product roadmaps aligned to business priorities, operational needs, and long-term platform strategy
Prioritize and manage product backlogs, balancing business value, technical feasibility, operational readiness, and delivery timelines
Lead deployment planning and release schedules in partnership with engineering and business teams for successful, low-risk implementations
Partner with engineering to translate business requirements into user stories, acceptance criteria, and scalable technology solutions
Ensure application data accuracy, usability, reliability, and operational integrity across workflows and integrations
Collaborate with Finance, Merchandising, OMNI, Store Operations, and Loss Prevention to support enterprise initiatives and improve operational execution
Continuously identify opportunities to improve system performance, reliability, usability, and the overall associate experience

Requirements

Ability to bridge business needs and technical execution by transforming complex requirements into actionable solutions
Strong experience collaborating with engineering teams in Agile environments and driving successful product delivery
Exceptional cross-functional partnership and stakeholder management skills
Analytical mindset focused on continuous improvement, operational excellence, and data-driven decision making
Excellent communication skills to influence and align diverse stakeholders
Passion for building scalable technology that improves retail operations and customer experiences
Bachelor’s degree in Business, Technology, or a related field (or equivalent experience)
5+ years of product management experience, preferably supporting retail, store systems, or enterprise technology platforms
Experience managing the full product lifecycle from strategy and planning through delivery and continuous improvement
Hands-on experience working within Agile methodologies and cross-functional product teams

Preferred Qualifications

Experience managing retail applications, store systems, enterprise platforms, or other business-critical technology solutions
Strong understanding of retail operations, associate workflows, and store technology ecosystems
Experience supporting pricing, promotions, loyalty, fulfillment, customer engagement, or related retail capabilities
Familiarity with application integrations, data flows, operational reporting, and enterprise system dependencies
Experience partnering with Finance, Operations, Merchandising, OMNI, or other enterprise functions to deliver scalable business solutions
Demonstrated success operating in complex, cross-functional environments with multiple stakeholders and competing priorities
Focus on system reliability, performance optimization, and delivering intuitive end-user experiences

Benefits

Bonus plan and generous paid time off, including one Floating Holiday each year
Flexible work arrangements, including flexible work hours
401(k) plan with company match
Medical, dental, vision, life, and disability insurance, plus many optional benefits
Associate store discount and more perks (including discounts on mobile plans and movie tickets)

Location: Framingham, MA (onsite)

Salary: USD 96,000 - 138,000 per year

Minimum experience: 5 years

Technology focus: Agile

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1mo ago

Product Manager Paid Media

Staples, Inc. Framingham, MA

Framingham, MA

1mo ago Closed

$89k - $121k/yr Full time Marketing Ad Platform Ai Workflows

This position is no longer accepting applications (closed Oct 27, 2026).

Job Description

Lead the product strategy and delivery for Staples’ eCommerce paid media and digital experiences across mobile, desktop, and app platforms.

Responsibilities

Own product strategy and roadmap for paid media channels including Google, Meta/Facebook, LinkedIn, retail media, product feeds, audience signals, measurement feedback loops, and conversion optimization.
Partner with eCommerce, Marketing, Engineering, Analytics, and Data Science to build scalable capabilities that improve sponsored product discovery, strengthen first-party data and conversion signals, optimize measurement feedback loops, and drive profitable customer outcomes.
Develop product and data feed capabilities that enable AI-powered search tools and digital agents to discover Staples products and drive transactions.
Define, manage, and prioritize the product backlog for assigned digital products, platforms, features, or capabilities.
Align product priorities with digital strategy, customer needs, and business objectives in collaboration with leadership and business stakeholders.
Translate customer insights, analytics, market trends, and stakeholder input into user stories, requirements, acceptance criteria, and product recommendations.
Act as a primary interface across business stakeholders, engineering teams, UX, analytics, data science, and external partners.
Prioritize user stories, bugs, enhancements, and technical work based on customer value, business impact, team capacity, dependencies, and delivery timelines.
Collaborate with engineering and UX through Agile ceremonies, including backlog refinement, sprint planning, product reviews, testing, and release readiness.
Monitor performance using OKRs, KPIs, customer behavior data, feedback, and digital analytics to identify optimization opportunities.
Identify and resolve complex product issues, dependencies, and roadblocks; escalate highly complex or out-of-policy matters as appropriate.
Support discovery, experimentation, solution validation, and continuous improvement to enhance digital product performance.
Use AI productivity tools (for example, Microsoft Copilot and Claude) to accelerate deliverables such as discovery synthesis, requirements development, backlog refinement, and stakeholder communications.
Partner with engineering, analytics, data science, and UX to evaluate AI/ML-enabled opportunities, clarify desired customer and business outcomes, and support responsible testing and validation.
Mentor less experienced team members by sharing product management practices, Agile knowledge, and digital product expertise.

Requirements

Bachelor’s degree in a related field (Business, Technology, Product Management, Information Systems, Computer Science, Marketing, Engineering, or similar) or equivalent work experience.
5+ years of related product management experience, with a focus on eCommerce or digital products.
Experience managing product backlogs, user stories, requirements, acceptance criteria, or feature prioritization.
Experience working with engineering, UX, analytics, and data science to deliver digital products and platform enhancements.
Experience managing the end-to-end lifecycle of digital products from conception through development, launch, and iteration.
Experience using customer insights, digital analytics, KPIs, OKRs, or performance metrics to guide product decisions.
Ability to manage multiple priorities, dependencies, and stakeholders across cross-functional initiatives.
Experience producing written product documentation, stakeholder communications, roadmap updates, or product recommendations.
Strong analytical and quantitative skills with a strong bias toward data-based decision making.
Master’s degree in a related field.
Professional certifications in Agile methodologies (for example, CSM, SAFe Agilist, or PMI-ACP) or product management certifications (for example, AIPMM Certified Product Manager).
2+ years supporting paid media channels, platforms, or products, including audience targeting, conversion optimization, campaign performance, and product feeds.
Experience with CDPs and tools including Adobe Analytics and Adobe Target, personalization/testing tools, and product feed management platforms such as Feedonomics.
Experience translating paid media, eCommerce, or data product requirements into technical delivery plans using Jira and Confluence.
Experience managing digital products across mobile, desktop, app, or eCommerce platforms.
Experience with A/B testing, experimentation, product performance measurement, conversion optimization, and customer journey analysis.
Experience working with AI/ML-enabled products and capabilities including personalization, automation, search, recommendations, decisioning, or similar data-driven digital capabilities.
Experience partnering with data science or engineering teams to define success metrics, test AI/ML outputs, validate solution quality, and support responsible iteration after launch.
Experience using AI productivity tools to support product discovery, requirements development, backlog management, analysis, and stakeholder communications.
Experience in B2B, retail, supply chain, office products, commercial eCommerce, or related industries.

Technologies

Google
Meta/Facebook
LinkedIn
Microsoft Copilot
Claude
AI/ML
AI productivity tools
Jira
Confluence
Adobe Analytics
Adobe Target
Feedonomics

Benefits

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs, and more

Location: Framingham, MA (onsite)

Salary: USD 89,000 - 121,000 per year

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1mo ago

Product Manager, Order Fulfillment Logic (OFL)

Staples, Inc. Framingham, MA

Framingham, MA

1mo ago Closed

$89k - $121k/yr Full time Customer Experience Data Analytics Order Fulfillment

This position is no longer accepting applications (closed Oct 26, 2026).

Job Description

Staples, Inc. is seeking a Product Manager focused on Order Fulfillment Logic (OFL), shaping and improving the digital capabilities that power order delivery across eCommerce experiences. This role partners across Transportation, Operations, Engineering, and Supply Chain to deliver scalable enhancements that improve customer satisfaction and business outcomes.

Location

Framingham, MA (onsite)

Salary

USD 89,000 - 121,000 per year

Role Summary

The Product Manager owns and enhances Order Fulfillment Logic (OFL) capabilities and contributes to product delivery across multiple interconnected systems and APIs. The position drives backlog planning, requirement translation, cross-functional execution, and ongoing optimization using product performance measurement.

Responsibilities

Own and enhance Order Fulfillment Logic (OFL) capabilities, including carrier selection, delivery promise calculations, fulfillment routing, and transportation decisioning to support efficient order delivery and customer satisfaction.
Partner closely with Transportation, Operations, Engineering, and Supply Chain stakeholders to gather requirements, prioritize enhancements, troubleshoot complex order flow issues, and enable new carriers, fulfillment capabilities, and network integrations.
Lead product delivery across interconnected systems and APIs, translating business requirements into scalable solutions while supporting Agile ceremonies, sprint planning, release management, testing, and cross-functional execution.
Define, manage, and prioritize the product backlog for assigned digital products, platforms, features, or capabilities.
Collaborate with leadership and business stakeholders to align product priorities with digital strategy, customer needs, and business objectives.
Translate customer insights, analytics, market trends, and stakeholder input into user stories, requirements, acceptance criteria, and product recommendations.
Serve as a primary point of contact between business stakeholders and teams including engineering, UX, analytics, data science, and external partners.
Prioritize user stories, bugs, enhancements, and technical work based on customer value, business impact, team capacity, dependencies, and delivery timelines.
Monitor product performance using OKRs, KPIs, customer behavior data, feedback, and digital analytics to identify optimization opportunities.
Identify and resolve complex product issues, dependencies, and roadblocks, escalating highly complex or out-of-policy matters as appropriate.
Support discovery, experimentation, solution validation, and continuous improvement efforts to enhance digital product performance.
Use AI productivity tools (such as Microsoft Copilot, Claude, or similar platforms) to accelerate product deliverables, including discovery synthesis, requirements development, backlog refinement, and stakeholder communications.
Partner with engineering, analytics, data science, and UX teams to evaluate AI/ML-enabled opportunities, clarify desired customer and business outcomes, and support responsible testing and validation.
Mentor less experienced team members by sharing product management practices, Agile knowledge, and digital product expertise.

Requirements

Bachelor’s degree in Business, Technology, Product Management, Information Systems, Computer Science, Marketing, Engineering, or a related field (or equivalent work experience).
5+ years of related experience in product management, with a focus on eCommerce or digital products.
Experience managing product backlogs, user stories, requirements, acceptance criteria, or feature prioritization.
Experience working with engineering, UX, analytics, data science, or other technical teams to deliver digital products or platform enhancements.
Experience managing the end-to-end lifecycle of digital products from conception through development, launch, and iteration.
Experience using customer insights, digital analytics, KPIs, OKRs, or performance metrics to inform product decisions.
Experience managing multiple priorities, dependencies, and stakeholders across cross-functional initiatives.
Experience preparing written product documentation, stakeholder communications, roadmap updates, or product recommendations.
Solid analytical and quantitative skills with a bias toward data-based decision making.

Technologies

Microsoft Copilot
Claude
APIs
AI/ML

Benefits

Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

Additional Qualifications (What’s Needed)

Strong analytical and problem-solving skills to make data-driven decisions.
Excellent communication and interpersonal skills for effective collaboration with technical and non-technical teams.
Agile and adaptable approach with a proactive mindset for handling challenges and identifying opportunities.
Leadership and mentorship capabilities with a focus on team growth and development.
Practical fluency with AI productivity tools and interest in applying AI thoughtfully to improve speed, clarity, and quality of product management work.

Preferred Qualifications

Master’s degree in a related field.
Professional certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or product management certifications (e.g., AIPMM Certified Product Manager).
Experience supporting transportation, logistics, fulfillment, carrier management, last-mile delivery, supply chain technology, or order management systems.
Experience working with APIs, system integrations, data flows, and interconnected enterprise applications, with the ability to translate complex technical concepts into business solutions.
Experience operating within Agile product environments, including backlog management, sprint planning, requirements gathering, and collaboration with dedicated engineering and QA teams.
Experience managing digital products across mobile, desktop, app, or eCommerce platforms.
Experience with A/B testing, experimentation, product performance measurement, conversion optimization, or customer journey analysis.
Experience working with AI/ML-enabled products, including personalization, automation, search, recommendations, decisioning, or similar data-driven digital capabilities.
Experience partnering with data science or engineering teams to define success metrics, test AI/ML outputs, validate solution quality, or support responsible iteration after launch.
Experience using AI productivity tools to support product discovery, requirements development, backlog management, analysis, or stakeholder communications.
Experience working in B2B, retail, supply chain, office products, commercial eCommerce, or related industries.

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Product Jobs in Framingham, MA

Product Manager - Landing Pages

Product Manager - Retail Applications

Product Manager Paid Media

Product Manager, Order Fulfillment Logic (OFL)

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