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Global Learning Ecosystem Product Manager

Deloitte Jacksonville, FL

Jacksonville, FL

Today

Full time Ai Workflows Data Analytics Learning Experience Platforms

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Job Description

Lead the product workstream for Deloitte’s global learning platform ecosystem, aligning strategy, vendor partnerships, and platform consolidation through AI-enabled learning insights.

Responsibilities

Translate leadership direction into product strategy and priorities, including intake, prioritization, roadmap development, and governance support.
Contribute inputs to peer-led backlog refinement and release planning alongside the Platform & Tools Leader and cross-functional stakeholders.
Partner with learning ecosystem vendors (including Cornerstone, LinkedIn Learning, Udemy, and Articulate) to evaluate vendor roadmaps, AI-enabled capabilities, releases, and service impacts for decision support.
Support transition and stabilization for learning platform consolidation by partnering with technology, operations, and delivery teams to improve platform adoption, learner experience, operational readiness, and ongoing optimization.
Serve as a subject matter expert to advise business stakeholders on platform capabilities, enhancement options, integration considerations, risks, and items requiring leadership alignment.
Use AI-enabled learning insights, skills data, content performance, and learner analytics to inform recommendations, prioritization discussions, and business-value analysis.
Assist the governance group as needed, escalating risks, issues, and decisions; develop mitigation plans; and identify opportunities to improve platform capability, learner experience, and business value.
Develop and present roadmap inputs, accomplishments, risks, recommendations, and business-value insights to leadership and key stakeholders.

Requirements

Bachelor’s degree in Computer Science, Business Administration, Learning Technology, Human Resources, or equivalent educational or professional experience; advanced degree a plus.
5+ years managing enterprise learning platforms, LMS/LXP products, learning technology roadmaps, or complex multi-vendor software ecosystems.
Hands-on experience with Cornerstone platforms, including Cornerstone LMS, EdCast, Cornerstone Learn+, or related administration capabilities; Cornerstone Admin/System Admin certification preferred.
Working knowledge of learning content libraries and authoring tools such as LinkedIn Learning, Udemy, Articulate, and similar vendor ecosystems.
Solid understanding of learning technology standards and integrations, including SCORM, xAPI, LTI, APIs, third-party content feeds, and product analytics.
Working knowledge of Agile processes, enhancement intake, prioritization, backlog inputs, and release coordination.
Strong communication, presentation, stakeholder management, and relationship-building skills in a global, virtual, cross-functional environment.
Ability to balance strategic product thinking with practical delivery, stakeholder alignment, and comfort working through ambiguity and competing priorities.
Strong analytical mindset to translate data, user feedback, platform trends, and stakeholder needs into actionable recommendations.
Proven ability to influence without authority and drive alignment across technology, business, vendor, and operations teams.
Commitment to delivering a seamless, inclusive, and engaging learner experience across global audiences.

Location and Work Mode

Jacksonville, FL
Onsite

Technologies

Cornerstone LMS
EdCast
Cornerstone Learn+
LMS/LXP
SCORM
xAPI
LTI
APIs

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