Jacksonville, FL

Product Jobs in Jacksonville, FL

6 jobs found

Include remote jobs

1d ago

Agile Product Owner Sr Lead

FIS Global Jacksonville, FL

Jacksonville, FL

1d ago

Full time Senior Agile Agile Methodologies

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Job Description

FIS Global is seeking a senior Agile Product Owner leader to guide product development across Agile value streams. In this hybrid role based in Jacksonville, you will translate strategic priorities into actionable backlogs, support predictable delivery, and help drive measurable business outcomes aligned to organizational OKRs.

You will operate at the intersection of planning, execution, and alignment, leading Agile ceremonies and mentoring Product Owners across multiple teams. With a focus on Lean-Agile practices and continuous improvement, you will also monitor delivery risks, dependencies, and capacity while using data to inform prioritization decisions.

Role focus

Execute the product roadmap, ensuring alignment with strategic objectives, customer needs, and market priorities.
Own and manage the product backlog in partnership with Product Manager to support prioritization, refinement, and maximum business value.
Lead Agile planning activities including Program Increment (PI) Planning, sprint planning, backlog refinement, forecasting, and prioritization.
Ensure teams have clarity on priorities, dependencies, acceptance criteria, and delivery expectations.
Drive effective execution by maintaining a well-prepared backlog that supports predictable delivery.
Facilitate alignment across cross-functional teams, balancing competing priorities and resolving conflicts to support strategic objectives.

Leadership and Agile excellence

Provide leadership, mentoring, and guidance to Product Owners and Agile teams across the value stream.
Drive consistency in product ownership practices, Agile execution, and backlog management across multiple teams.
Foster collaboration, accountability, and a customer-centric mindset to improve product delivery effectiveness.
Promote Lean-Agile best practices and cultivate a culture of innovation, learning, and continuous improvement.
Lead retrospectives and process optimization efforts to improve backlog quality, delivery predictability, and operational efficiency.

Accountability and measurement

Be accountable for delivering business outcomes, strategic initiatives, and measurable value aligned with organizational objectives and OKRs.
Monitor and manage risks, dependencies, team capacity, and delivery predictability to support successful execution.
Use data-driven insights and performance metrics to guide prioritization decisions and optimize product outcomes.

Requirements

Extensive experience serving as a Product Manager or Product Owner within Agile and SAFe environments, with a proven track record leading complex product initiatives across multiple teams and value streams.
Ability to translate business strategy, customer needs, and organizational objectives into prioritized roadmaps, epics, features, and actionable backlog items.
Demonstrated leadership driving Program Increment (PI) Planning, prioritization, dependency management, and delivery execution across cross-functional teams.
Proven ability to influence stakeholders, align competing priorities, and build consensus across business, technology, and product organizations.
Experience mentoring and coaching Product Owners and Agile teams while promoting consistent product management and Agile delivery practices.
Strong analytical, problem-solving, and decision-making skills, with the ability to proactively resolve complex delivery, planning, and organizational challenges.
Excellent communication, collaboration, and stakeholder management skills, with the ability to engage effectively at both executive and operational levels.
Experience defining and tracking business outcomes, OKRs, delivery metrics, and value realization to drive continuous improvement.
Proven ability to manage risks, dependencies, capacity planning, and delivery predictability within large-scale Agile programs.
12+ years of experience in Product Ownership, Product Management, or related Agile leadership roles, including experience leading multiple teams or product areas.

Technologies

Agile
SAFe
Program Increment (PI) Planning
Lean-Agile

Benefits

A voice in the future of fintech.
Always-on learning and development.
Collaborative work environment.
Opportunities to give back.
Competitive salary and benefits.

Bonus

Experience working with the FIS Profile Core Banking solution in Product Development, Professional Services, Implementation, or Client Delivery roles.

Details

Position type: Full time
Type of hire: Experienced (relevant combo of work and education)
Work model: Jacksonville, FL Hybrid (three days in-office, two days virtual)
Sponsorship: Current and future (OPT) sponsorship are not available for this position

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17d ago

Global Learning Ecosystem Product Manager

Deloitte Jacksonville, FL

Jacksonville, FL

17d ago

Full time Ai Workflows Data Analytics Learning Experience Platforms

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Job Description

Lead the product workstream for Deloitte’s global learning platform ecosystem, aligning strategy, vendor partnerships, and platform consolidation through AI-enabled learning insights.

Responsibilities

Translate leadership direction into product strategy and priorities, including intake, prioritization, roadmap development, and governance support.
Contribute inputs to peer-led backlog refinement and release planning alongside the Platform & Tools Leader and cross-functional stakeholders.
Partner with learning ecosystem vendors (including Cornerstone, LinkedIn Learning, Udemy, and Articulate) to evaluate vendor roadmaps, AI-enabled capabilities, releases, and service impacts for decision support.
Support transition and stabilization for learning platform consolidation by partnering with technology, operations, and delivery teams to improve platform adoption, learner experience, operational readiness, and ongoing optimization.
Serve as a subject matter expert to advise business stakeholders on platform capabilities, enhancement options, integration considerations, risks, and items requiring leadership alignment.
Use AI-enabled learning insights, skills data, content performance, and learner analytics to inform recommendations, prioritization discussions, and business-value analysis.
Assist the governance group as needed, escalating risks, issues, and decisions; develop mitigation plans; and identify opportunities to improve platform capability, learner experience, and business value.
Develop and present roadmap inputs, accomplishments, risks, recommendations, and business-value insights to leadership and key stakeholders.

Requirements

Bachelor’s degree in Computer Science, Business Administration, Learning Technology, Human Resources, or equivalent educational or professional experience; advanced degree a plus.
5+ years managing enterprise learning platforms, LMS/LXP products, learning technology roadmaps, or complex multi-vendor software ecosystems.
Hands-on experience with Cornerstone platforms, including Cornerstone LMS, EdCast, Cornerstone Learn+, or related administration capabilities; Cornerstone Admin/System Admin certification preferred.
Working knowledge of learning content libraries and authoring tools such as LinkedIn Learning, Udemy, Articulate, and similar vendor ecosystems.
Solid understanding of learning technology standards and integrations, including SCORM, xAPI, LTI, APIs, third-party content feeds, and product analytics.
Working knowledge of Agile processes, enhancement intake, prioritization, backlog inputs, and release coordination.
Strong communication, presentation, stakeholder management, and relationship-building skills in a global, virtual, cross-functional environment.
Ability to balance strategic product thinking with practical delivery, stakeholder alignment, and comfort working through ambiguity and competing priorities.
Strong analytical mindset to translate data, user feedback, platform trends, and stakeholder needs into actionable recommendations.
Proven ability to influence without authority and drive alignment across technology, business, vendor, and operations teams.
Commitment to delivering a seamless, inclusive, and engaging learner experience across global audiences.

Location and Work Mode

Jacksonville, FL
Onsite

Technologies

Cornerstone LMS
EdCast
Cornerstone Learn+
LMS/LXP
SCORM
xAPI
LTI
APIs

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21d ago

Senior Product Manager

Intercontinental Exchange Holdings, Inc. Jacksonville, FL

Jacksonville, FL

21d ago

Full time Senior Ai Workflows Cloud Platforms

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Job Description

The Senior Product Manager will support ICE Mortgage Technology by leading two connected product pillars of the servicing digital AI experience: One Admin, a centralized configuration platform, and MSPai, a conversational intelligence and AI governance layer. This role is accountable for correct configuration, safe behavior, and scalable delivery across clients.

Role Scope

Own the roadmap and execution for One Admin and MSPai, ensuring that configuration changes, delegated actions, knowledge content, and conversational behavior operate consistently across environments. The position also drives governance, compliance workflows, guardrail testing, and documentation to support internal and regulatory review of AI driven servicing interactions.

Responsibilities

Own the roadmap and configuration model for One Admin, including delegated actions, knowledge base entries, feature flags, and feature properties.
Partner with engineering to define delegated action structures, resolve intent disambiguation conflicts, and prevent over triggering or misrouting.
Set configuration governance standards across development, UAT, and production, and lead remediation when environments drift out of sync.
Translate client requirements into One Admin configuration, delegated action updates, and knowledge base content ahead of client go lives.
Write and prioritize detailed user stories, configuration diffs, and acceptance criteria for engineering and QA.
Own the product roadmap for MSPai conversational intelligence capabilities that power servicing digital chatbot and customer service AI experiences.
Define requirements for intent routing, goal level navigation, and fallback handling to support a consistent, reliable borrower experience.
Partner with UX, engineering, and compliance to expand chatbot coverage across servicing scenarios including payments, payoff, recast, refinancing, and hardship support.
Prioritize and drive resolution of chatbot accuracy issues, including intent conflicts, mis-triggered responses, and fallback messaging gaps.
Establish and maintain AI governance practices covering content, configuration, and model behavior across the servicing AI product suite.
Own the compliance review workflow for borrower facing AI content, coordinating sign off with compliance stakeholders before release.
Define guardrail testing coverage across sensitive risk categories such as hardship, legal advice, and prompt injection, and track results over time.
Monitor for configuration and content drift across environments and clients, and lead cross functional efforts to close identified gaps.
Maintain documentation and audit trails that support internal and regulatory review of AI driven servicing interactions.

Requirements

Bachelor’s degree or equivalent experience, with 6 or more years of product management experience.
Comfort owning configuration heavy platforms, admin tools, or workflow engines in a B2B or fintech setting.
Experience in mortgage servicing, mortgage technology, or financial services.
Demonstrated ability to write detailed requirements, user stories, and acceptance criteria for engineering and QA teams.
Strong cross functional collaboration skills, including partnering with compliance, legal, UX, and engineering.
Comfort operating across both strategic roadmap planning and detailed configuration or data levels.

Technologies

Azure DevOps
Claude

Preferred Knowledge and Experience

Comfort with conversational AI, chatbots, natural language understanding, or intent based routing systems.
Familiarity with AI governance, responsible AI, or model risk management frameworks.
Experience supporting client facing deployments or go lives in a regulated industry.
Experience using Azure DevOps for backlog and story management, and using Claude to establish ADO stories.

What Success Looks Like

One Admin configuration changes are accurate, well governed, and consistent across development, UAT, and production environments.
The servicing digital chatbot resolves borrower intents reliably, with strong guardrail performance across sensitive topics.
Compliance review of AI content is efficient, well documented, and consistently applied across products and clients.
Client deployments launch on schedule with configuration, knowledge base content, and delegated action work completed and tested ahead of go live.

Location

Jacksonville, FL (onsite)

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22d ago

Product Manager, Mortgage Servicing

Intercontinental Exchange Holdings, Inc. Jacksonville, FL

Jacksonville, FL

22d ago

Full time Mortgage Servicing Product Management Product Owner

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Job Description

Intercontinental Exchange Holdings, Inc. is hiring a Product Manager, Mortgage Servicing to lead the vision, strategy, and enhancement work across ICE’s MSP and related distributed products. This role focuses on shaping product direction for Loan Administration capabilities, including Escrow and Special Loans, while partnering closely with cross-functional teams to deliver outcomes in an Agile environment.

Based in Jacksonville, FL (onsite), the Product Manager will work with customers and internal stakeholders to uncover needs, convert those insights into clear requirements, and guide delivery through Agile planning, reviews, and retrospectives.

Responsibilities

Collaborate with customers and internal stakeholders to gather, analyze, and document business requirements, pain points, and product opportunities.
Translate requirements into epics, features, user stories, and acceptance criteria.
Define product vision, roadmap priorities, and success metrics aligned to business objectives and strategic goals.
Own and prioritize the product backlog based on business value, customer impact, and strategic alignment.
Use customer feedback, market insights, and operational data to inform product decisions.
Drive product delivery through Agile ceremonies, including backlog grooming, sprint planning, reviews, and retrospectives.
Partner with Engineering, QA, and UX across the product lifecycle to balance technical feasibility, scalability, compliance, and user requirements.
Work closely with technical teams to understand system architecture, data flows, and integration patterns.
Provide product expertise as needed to support go-to-market, client-facing, and operational teams.

Requirements

5+ years of hands-on experience with MSP (ICE’s core mortgage servicing platform) required.
3+ years of experience in Product Management, Product Ownership, or a related product role.
Strong mortgage servicing background with proven experience in: Loan Administration, Escrow (Tax, Hazard, PMI, MIP, and Escrow Analysis), and Special Loans.
Strong presentation skills to communicate product vision, requirements, and updates to both technical and business audiences.
Proven experience managing product backlogs and defining requirements in Agile/SDLC environments.
Strong ability to write user stories, acceptance criteria, functional requirements, process flows, and product documentation.
Experience working closely with Engineering teams to deliver software products.
Strong stakeholder management and communication skills.
Ability to translate ambiguous business problems into structured, actionable requirements.

Preferred Knowledge and Experience

Knowledge of laws and regulations governing mortgage servicing, such as RESPA and CFPB Servicing Rules.
Experience working with APIs and integrations.
Understanding of system integrations, event-driven workflows, and business process automation.
Experience using product analytics, customer insights, and business metrics to drive decisions and measure product success.
Exposure to AI/ML-enabled products or intelligent automation solutions.
Experience in mortgage, lending, banking, financial services, fintech, or other regulated industries.

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1mo ago

Product Owner

Florida Blue Jacksonville, FL

Jacksonville, FL

1mo ago Closed

$78k - $126k/yr Full time Product Management Product Owner Product Strategy

This position is no longer accepting applications (closed Sep 22, 2026).

Job Description

Florida Blue is hiring a Product Owner (hybrid) to drive agile execution, turn product needs into user stories, and coordinate delivery with product and IT partners.

Responsibilities

Partner with the Product Manager to deliver the product vision, strategy, and roadmap, including understanding business value and return on investment
Provide direction to the agile development team by communicating product strategy and collaborating with the development team and business system analyst to deliver features
Lead program-level backlog refinement and grooming to understand features and translate them into user stories with clear acceptance criteria
Participate in scrum events and support iteration pre-planning through planning and prioritizing backlog user stories for maximum value aligned to product strategy
Create detailed user stories during iteration planning to support effective execution
Coordinate and actively participate in sprint reviews and retrospectives; ensure stakeholders are available and engaged as needed
Build, edit, and maintain the team backlog, including defects, enablers, and technical debt
Own testing coordination by supporting User Acceptance Testing (UAT) planning, test credential management, defect reporting and resolution, and acceptance of user stories as done
Maintain product documentation, including product requirements documentation
Resolve escalations and remove blockers to sustain velocity and productivity; partner with the Product Manager to identify risks early and apply mitigation strategies to protect delivery timelines, scope, quality, and business value
Identify and track cross-team dependencies and coordinate cross-team handoffs to prevent integration issues and misalignment
Lead product feature-level release planning, create release plans for assigned features, and participate in post-production implementation validation activities
Identify process inefficiencies and drive continuous improvement to improve delivery speed and quality

Requirements

3+ years related work experience; at least 2 years in a product organization, agile execution, or related product execution roles
Related Bachelor’s degree or additional related equivalent work experience
In-depth knowledge of Agile process and principles
Demonstrated experience working in agile and iterative development environments
Ability to communicate complex product requirements to technical and non-technical stakeholders
Strong analytical and problem-solving skills
Experience with product backlog management and user story writing
Strong critical thinking, collaboration, and stakeholder alignment skills

Preferred

Business knowledge of Florida Blue Lean/Six Sigma or Product Owner certification
Experience leading teams in a matrix environment with reporting responsibilities to two or more different areas

Benefits

Medical, dental, vision, life and global travel health insurance
Life insurance, short- and long-term disability programs
Leave programs to support personal circumstances
Retirement Savings Plan including employer match
Paid time off, volunteer time off, 10 holidays, and 2 well-being days
Additional voluntary benefits available
A comprehensive wellness program

Hybrid work arrangement

This position offers a hybrid work arrangement combining flexibility with in-office engagement
Team schedules are determined based on role requirements and business needs
Travel to and from corporate or regional offices may be required

Annualized salary range

$77,600 - $126,100 per year
Typical Annualized Hiring Range: $77,600 - $97,000
Final pay determined based on market competitiveness, internal equity, and job-related knowledge, skills, training, and experience

What we offer

Comprehensive benefits are offered
Competitive pay with opportunities for incentive or commission compensation
Regular annual reviews with pay for performance considerations for base pay increases

Location: Jacksonville, FL (hybrid)

General physical demands: Sedentary work, with occasional exertion of up to 10 pounds of force to move objects.

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3mo ago

Sr Workplace Benefits Product Manager - Equity Compensation Financial Reporting

Bank of America Jacksonville, FL

Jacksonville, FL

3mo ago Closed

$104k - $172k/yr Full time Employee Stock Purchase Plan Equities Equity Compensation

This position is no longer accepting applications (closed Aug 13, 2026).

Job Description

Bank of America is recruiting for a Senior Workplace Benefits Product Manager focused on Equity Plan Services. This onsite role in Jacksonville, Florida offers a salary range of USD 104,000 to 171,600 per year and requires a Bachelor's degree plus 5 to 7+ years in product management. The position centers on defining financial reporting solutions for equity-based compensation for corporate clients and coordinating across regulatory, engineering, operations, and client service teams to deliver impactful outcomes.

Responsibilities

Serve as the subject matter expert on ASC 718 and related accounting standards, including ASC 260, translating regulatory requirements into scalable product functionality.
Understand system calculations and dependencies as they relate to equity-based accounting requirements, including Expense, Deferred Tax, Earnings Per Share Dilution, Disclosures, Proxy reporting, and Employee Stock Purchase Plan requirements.
Identify opportunities to enhance product capabilities, improve automation, and differentiate in the market.
Collaborate with stakeholders to evaluate emerging regulatory changes and proactively incorporate them into the product roadmap.
Work closely with engineering, QA, operations, and client service teams to ensure product success.
Partner with engineering and design teams to deliver high-quality product features from concept through release.
Define product requirements, user stories, and acceptance criteria aligned to business outcomes.
Lead backlog prioritization and ensure delivery of high-impact capabilities.
Ensure accuracy and integrity of financial models and calculations through rigorous validation and testing oversight.
Act as a product authority in client engagements, articulating functionality, methodologies, and the value proposition.
Collaborate with sales and client relationship teams to support onboarding, solution design, and complex inquiries.
Contribute to go-to-market strategy, including product positioning and responses to RFPs.
Own and maintain client-facing reports and user guides.

Requirements

5–7+ years of experience in product management, preferably within financial services or enterprise applications.
Hands-on experience with equity compensation accounting systems or related financial reporting platforms.
Demonstrated experience delivering product features end-to-end in partnership with engineering teams.
Experience working directly with clients and supporting product-driven business growth.
Education: Bachelor's degree required.

Skills

Business Acumen
Data Management
Presentation Skills
Written and Verbal Communications
Benefits Plan Development
Business Analytics
Collaboration
Executive Presence
Sales Performance Management
Analytical Thinking
Benchmarking
Innovative Thinking
Problem Solving
Product Management

Location: Jacksonville, FL (onsite)

Shift: 1st shift (United States of America)

Hours per week: 40

This posting will remain open for applications for a minimum of seven days from the posting date.

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Product Jobs in Jacksonville, FL

Agile Product Owner Sr Lead

Global Learning Ecosystem Product Manager

Senior Product Manager

Product Manager, Mortgage Servicing

Product Owner

Sr Workplace Benefits Product Manager - Equity Compensation Financial Reporting

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