Global Learning Ecosystem Product Manager
Job Description
Lead the product workstream for Deloitte’s global learning platform ecosystem, aligning strategy, vendor partnerships, and platform consolidation through AI-enabled learning insights.
Responsibilities
- Translate leadership direction into product strategy and priorities, including intake, prioritization, roadmap development, and governance support.
- Contribute inputs to peer-led backlog refinement and release planning alongside the Platform & Tools Leader and cross-functional stakeholders.
- Partner with learning ecosystem vendors (including Cornerstone, LinkedIn Learning, Udemy, and Articulate) to evaluate vendor roadmaps, AI-enabled capabilities, releases, and service impacts for decision support.
- Support transition and stabilization for learning platform consolidation by partnering with technology, operations, and delivery teams to improve platform adoption, learner experience, operational readiness, and ongoing optimization.
- Serve as a subject matter expert to advise business stakeholders on platform capabilities, enhancement options, integration considerations, risks, and items requiring leadership alignment.
- Use AI-enabled learning insights, skills data, content performance, and learner analytics to inform recommendations, prioritization discussions, and business-value analysis.
- Assist the governance group as needed, escalating risks, issues, and decisions; develop mitigation plans; and identify opportunities to improve platform capability, learner experience, and business value.
- Develop and present roadmap inputs, accomplishments, risks, recommendations, and business-value insights to leadership and key stakeholders.
Requirements
- Bachelor’s degree in Computer Science, Business Administration, Learning Technology, Human Resources, or equivalent educational or professional experience; advanced degree a plus.
- 5+ years managing enterprise learning platforms, LMS/LXP products, learning technology roadmaps, or complex multi-vendor software ecosystems.
- Hands-on experience with Cornerstone platforms, including Cornerstone LMS, EdCast, Cornerstone Learn+, or related administration capabilities; Cornerstone Admin/System Admin certification preferred.
- Working knowledge of learning content libraries and authoring tools such as LinkedIn Learning, Udemy, Articulate, and similar vendor ecosystems.
- Solid understanding of learning technology standards and integrations, including SCORM, xAPI, LTI, APIs, third-party content feeds, and product analytics.
- Working knowledge of Agile processes, enhancement intake, prioritization, backlog inputs, and release coordination.
- Strong communication, presentation, stakeholder management, and relationship-building skills in a global, virtual, cross-functional environment.
- Ability to balance strategic product thinking with practical delivery, stakeholder alignment, and comfort working through ambiguity and competing priorities.
- Strong analytical mindset to translate data, user feedback, platform trends, and stakeholder needs into actionable recommendations.
- Proven ability to influence without authority and drive alignment across technology, business, vendor, and operations teams.
- Commitment to delivering a seamless, inclusive, and engaging learner experience across global audiences.
Location and Work Mode
- Jacksonville, FL
- Onsite
Technologies
- Cornerstone LMS
- EdCast
- Cornerstone Learn+
- LMS/LXP
- SCORM
- xAPI
- LTI
- APIs