Telecommunications Product Jobs

1 job found

1mo ago

Product Manager

Communications Supply Service Association (CSSA) Canby, OR

Canby, OR

1mo ago Closed

$68k - $81k/yr Full time Manager Marketing Customer Experience

This position is no longer accepting applications (closed Jul 14, 2026).

Job Description

The Product Manager for Consolidated Business Services (CBS) in Canby, Oregon, defines and drives the product vision, roadmap, and requirements for Internet, Managed WiFi, and Voice/VoIP offerings across CBS partner companies, with emphasis on telecom providers and B2B partner-facing solutions.

Responsibilities

Define and document product requirements, including features, packaging, pricing considerations, and target markets, drawing on market analysis, competitive insights, customer feedback, and technology trends; develop business cases and revenue/margin projections.
Execute the product strategy and roadmap while managing constraints from multi-location deployments, resource availability, and diverse infrastructure platforms, ensuring alignment with revenue goals and strategic initiatives.
Establish and sustain ongoing feedback loops with customers and partners to inform decisions for B2C and B2B offerings, including direct engagement with CBS members and end business customers where applicable.
Collaborate with the marketing team to shape product positioning and coordinate industry co-branded marketing opportunities.
Oversee external vendor and partner relationships related to assigned product lines, including evaluation, onboarding, ongoing performance management, contract input, SLA expectations, and commercial alignment.
Lead structured communications with stakeholders, providing regular updates, roadmap alignment, and issue resolution across departments.
Represent the product lines to internal and external audiences through documentation, presentations, live training, instructional materials, videos, and related activities such as sales training, partner enablement, and member-facing initiatives.
Prepare regular product reports for assigned lines, including key performance indicators such as revenue, adoption, usage, customer feedback, and product performance, with recommendations based on trends.
Evaluate new technologies for future development through structured vetting and business case development, aligning with company strategy, including beta programs and post-launch evaluation.
Perform other duties as required to fulfill job functions or as assigned.

Requirements

3-5 years of experience in product management, product marketing, or related roles; telecommunications experience is preferred but not required.
Bachelor's degree in marketing, business, engineering, or a related field is preferred; an Associate's degree with relevant experience may substitute for a four-year degree.
Strong knowledge of marketing and product management concepts, covering the full product lifecycle from discovery and requirements definition through launch, ongoing optimization, and eventual sunset.
Ability to learn the products and services offered by multiple companies.
Working knowledge of measuring product performance using metrics such as revenue, adoption, customer feedback, and overall product effectiveness.
Knowledge of internet services, managed WiFi solutions, VoIP technologies, and supporting infrastructure (SIP, FTTH, DSL, TCP/IP, Ethernet, etc.).
Knowledge of IP-based products and consumer and business service offerings is preferred but not required.

Technologies

VoIP
SIP
FTTH
DSL
TCP/IP
Ethernet

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Location

On-site, Canby, Oregon

Compensation

Salary range: USD 67,532 - 81,329 per year

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